Melanie Phelps Verified Professional Verified Professional
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Prof. Counselling, EMDR & Supervision. Snr Accred NCS, MBACP

About me

I am currently working via Zoom, telephone or Skype. Feel free to call for a chat about how I work or to arrange an assessment session.

Hi there, my name is Melanie and for 24 years I have worked as a qualified Integrative Counsellor, Psychotherapist, Supervisor and Trainer (see qualifications below). I am a Senior Accredited Registrant of the National Counselling and Psychotherapy Society (NCPS) and Registered Member of the British Association for Counsellors and Psychotherapists (BACP). I bring all that experience and learning into the counselling room to find ways of working that best suit you, the client, and the material you bring to talk about. Finding the right counsellor for you is essential. I offer a free initial telephone chat and then we can arrange a full assessment session so that you can decide if I am someone you want to work with. I'll tell you about the way I work and answer any questions or concerns you may have. I provide a warm, compassionate, safe, confidential and professional space within which to work. My work has involved supporting children, adolescents, adults and elders, individually, as couples and in groups.

I am currently training in EMDR (Eye Movement Desensitisaion and Reprocessing), an evidence based treatment to alleviate the distress of traumatic and other memories and also to help with depressions, anxiety, phobias etc.

I am also trained in Rewind Trauma Therapy by Dr David Muss and obtained the International Association for Rewind Trauma Therapy (IARTT) Certificate to deliver this effective Internationally recognised technique. 

I am have worked extensively with the following areas: the death of a child, miscarriage, grief and bereavement, historic and recent sexual, physical and emotional abuse/rape/assault,  self injury/harm,  post traumatic stress, inner child work, disability, caring for family members with disability, mental health issues,  terminal illness, low self esteem/confidence, personal development/growth work, anxiety, depression, negative thought patterns, relationship difficulties, sexuality and spirituality and am LGBTIA+ affirming. I have also supported many other issues that arise from the wide range of life's challenges that any of us can be faced with. More areas of work are listed below but feel free to contact me and ask if you have something specific thats not listed. I have lectured in counselling, written and delivered a wide range of training days and workshops and facilitated support groups.

ECOTHERAPY/ECOPSYCHOLOGY: As well as working in the traditional counselling room setting I am lucky enough to be able to offer clients a unique opportunity to take the counselling outdoors and into the natural world. Using outdoor spaces allows us to re-connect and engage with the natural world and this can really support the counselling work and bring new perspectives to the therapeutic experience. I live  close to the beautiful mendips making this work easily accessible. I am a member of Ecopsychology UK.  This may not always be appropriate but if it is offered the decision to work outside on occasions always lies with the client.

I not only bring 24+ years work experience with me but I have faced and learnt to manage many difficulties and traumas within my own life. By being authentic and genuine I bring my learnt wisdom from those challenging times. It's from personal experience as well as my professional work  that I know and value the support and help that counselling and psychotherapy can give us. I am more than happy to discuss just 'how' I think I may be able to help you when we first chat. As a therapist I have been described by my peers as having warmth, wisdom, integrity and strong boundaries. I like to think I also bring kindness, honesty, care, creativity and some laughter to my work. I offer counselling in my dedicated therapy room although currently am only working online or via telephone due to Covid. 

Over the years  I've developed an integrative and creative way of working meaning that I can combine theoretical approaches to best suit the client and their needs.  I enjoy working creatively where appropriate but again the decision lies with each client. I can offer a range of resources to help you explore and express including the use of; art, writing, collage, ceremony, ritual, Sand Tray, music, breath work, mindfulness or simply, but most importantly, my skills in listening, reflecting, challenging and witnessing.

I am here to provide a safe and trusting space to support you with anything that may be getting in the way of you getting the best out of your everyday life. My aim is to help you understand yourself better and address areas that you are struggling with or want to enhance so that you feel happier within yourself and your life.


As a qualified clinical supervisor I have provided one to one and group supervision for trainee counsellors, qualified counsellors, social workers, healthcare professionals, teams and volunteers. I have worked privately and within numerous organisations. I am happy to provide face to face or internet supervision. Please see supervisors profile.

Training, qualifications & experience

Post Graduate Certificate in Supervision (Distinction) MA Level (2010)

Higher National Diploma in Counselling and Psychotherapy (2001)

EMDR Level 1 (EMDR Europe Accredited Training) 

BSc (Hons) Midwifery

Rewind Trauma Therapy - IARTT

Acceptance And Commitment Therapy (ACT) (2) - APT Accreditation..           

Diploma in Psychology & Health Science 

City & Guilds Further & Adult Education Teachers Certificate                              ..

Hypnobirthing Practitioners Training (2014)

Work Life Roles:

Counsellor/Therapist (Individuals / Groups): 1998 - Ongoing, Private & Organisations

Supervisor (Individuals/Groups):  2003 - Ongoing, Private, Gamcare, Adaction, Social Services, Counselling Students & Qualified Counsellors

Group Trainer / Facilitator: 2003 - Ongoing: Writing and Delivering training covering; Understanding Self Injury, Importance of Boundaries, Working Creatively with Clients, Leaning in with Loss, Grief and Bereavement, Working with Adolescents, Young Carers Issues, Carers Champions Training (Primary Care Trust), End of Life Care for Carers (Dept. Of Health), Basic Child Protection, Listening Skills. Self Care in the Helping Professions, The Importance of Supervision, Team Building etc.

Bereavement Services Coordinator & Supervisor: 2016 -2018  St Margarets Hospices

Midwife: 2012 -2016 University of the West of England / St Michaels Hospital (In Training and Post Qualification)

Counselling Service Manager, Developer & Supervisor: 2007 - 2012 North Somerset Crossroads / Carers Trust

Founder/Group Facilitator: 'Bereaved Parents Together' Support Group 2009 - Ongoing

Young Carers Service Manager and Developer: 2002 - 2007 North Somerset Crossroads/Carers Trust

Young Carers Case Worker: 2001 - 2002 North Somerset Crossroads/Carers Trust

Lecturer In Counselling: 2003 - 2006 Weston College

Trainer and Facilitator:2001 – 2003 Bristol Crisis Service for Women

Sessional Counsellor: 2001 – 2002  The Women’s Project – Domestic Abuse

Samaritans Volunteer: 1996 – 1998

Senior Support Worker: 1986–1988 Mental Health Team, Lewisham, London.

Family Support Worker: 1985 – 1986  Southwark Social Services, London.

Continuing Professional and Personal Development Training.

I am committed to ongoing learning and have attended many workshops, courses and additional trainings to update my work and enhance my development (CPD) as a counsellor, supervisor and human being. These include:

  • Introduction to Gender Diversity. 
  • Counselling Online Primer (OU)
  • Way of Council - Vision Quest (4 Days)
  • Healing the Maiden
  • Exploring Sex and Sexuality with Clients
  • Helping Clients Tell their Story
  • Ecotherapy with Martin Jordan
  • Safeguarding Vulnerable Adults and Children Level 3
  • Adult and Neonatal Life Support (2015)
  • When a baby dies
  • Compassionate Mind Training and Breath Work
  • Assessments Friend or Foe
  • Attachment and Its Legacy
  • Working with Abuse
  • Ethical Dilemmas
  • Safeguarding Children and Young People Stage 2
  • Understanding and Working with Addiction
  • Sand Tray therapy
  • Mindfulness Based Cognitive Therapy (8 week course
  • Children and the Impact of Domestic Violence
  • Supervision & Appraisal Training
  • Psychodrama: Various Weekends/Retreats and day courses
  • Acpc Safeguarding Neglect Workshop
  • Working with Children of Parents with Mental Health Issues
  • Vulnerable Adults Awareness Training
  • Management Skills
  • Facilitation Skills
  • Mental Health awareness
  • Respecting Resistance in the Process of Change
  • Spirituality and the self
  • Stress, burn-out and handling anxiety
  • Understanding Eating disorders
  • Sexuality and Disability
  • Seeing with the Heart– The Psychosynthesis and Education Trust

Published Material / Local Articles:

Why Counselling? - Melanie Phelps In ‘Carers Link’ Autumn 2010 Crossroads Care North Somerset
Coping with Caring and Christmas - Melanie Phelps In ‘Carers Link’ Winter 2010 Crossroads Care North Somerset
For Jacques - The Death of a Child - Melanie Phelps In ‘Carers Link’ Spring 2011 Crossroads Care North Somerset
Dealing with Isolation - Melanie Phelps In ‘Carers Link’ Winter 2011 Crossroads Care North Somerset

Member organisations


British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

British Association for Counselling & Psychotherapy

Other areas of counselling I deal with

With over 20 years experience I have worked with a wide range of issues and it's simply not possible to list them all. Also our difficulties never happen in isolation. Any problems we face often impact on other areas of our life, like the domino effect, which can make everything feel overwhelming and difficult to untangle or make sense of.  So if you are not sure if counselling is right for you or not sure what it entails or if you have questions  please feel free to make contact. We can chat through whether or not I may be the best person to work with you or I may be able to offer suggestions or point you in another direction.

Photos & videos


£50.00 per session

Concessions offered for

  • Low income
  • Refugees

Additional information

Free  15-minute telephone part-assessment to give us the opportunity to chat and decide whether you would like to come for the assessment session and begin working with me. 

Fees: Individual Counselling/Psychotherapy (Currently Zoom or Telephone): 

Initial Assessment and weekly sessions £50 per 50 minutes session 

REWIND Therapy £50 per session - you may need 2 or 3 sessions. 

EMDR - Initial session to see if EMDR is right for you £40

EMDR Block of 6 hrs in sessions of 1 or 1.5hrs £330

Supervision Fees

Individual Supervision (Face to Face or Skype)

60 minutes - £60 / 90 minutes - £80 / £90.00

Group Supervision
Please contact to discuss terms

A few low cost places are available with negotiation for those on certain benefits or experiencing difficulties and for counselling students where appropriate.

When I work

Available Midweek - Summer and Winter Tmes vary

Further information

I am currently working online via Zoom, telephone or Skype. 

When I do offer Ecotherapy sessions I am lucky enough to live within easy access of the Mendip hills, an area of outstanding natural beauty with woodlands, hills and a Gorge. This means any outdoor therapy undertaken is easily arranged. Appropriate clothing and footwear will be necessary if you decide to work in this way.

I am a registered member of the British Association of Counsellors and Psychotherapists (BACP) and work within its Ethical Framework for the Counselling Professions. I am committed to safeguarding and have a keen awareness of equality and diversity issues. I have regularly held an enhanced DBS check.

Weston-super-Mare, Somerset, BS22

Cheddar, Somerset, BS27

Type of session

In person

Types of client

Young people
Older adults

Key details

Wheelchair user access

Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a Counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the Counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Also wheelchair accessible bathroom and parking. Ramped access.


In person

SupervisionHi there, My name is Melanie and I have been supervising since 2003.

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