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About me

I believe that it is a brave step to reach out for help and take action to change ones life. As a result, the selection of a therapist who is the best fit for you and your particular personality is an important choice. Let me make a few comments about my work in order to help you decide whether contacting me would be useful.

I have many years of therapeutic experience and have worked successfully with a wide range of clients from a variety of backgrounds and lifestyles. My approach is totally non judgemental, confidential and relaxed. I have a first class honours degree in Counselling and Psychotherapy from the University of Nottingham and I use a variety of therapeutic approaches in my work. Over the years I have collaborated with clients helping them to gain control over issues ranging from anxiety and depression to low self-image, addiction, sexual abuse, grief and loss and relationships to mention but a few. I am confident that I will be able to support, guide and help you no matter what your particular area of concern is. I have worked very successfully with individuals, groups and couples/families.

Clients of both genders and all sexual orientations have spent time in my office diligently working towards their goals. I understand that when someone takes the step to have counselling they want to make changes and I take that very seriously. Each client I see is treated as an individual as I understand we are all totally unique and therapy can never be a One Size Fits All approach and I will work with you to find the best therapeutic approach for your own individual needs.

Additionally, I am also qualified as an Addiction specialist and have had excellent success in working with those in the depths of addiction as well as those in recovery.

I aim to develop a relationship of mutual trust with my clients as this  allows them to talk without fear or embarrassment about the issues that are causing difficulties in their lives. My approach is that clients should only see me for as long as is necessary. I therefore aim to provide my clients with the necessary tools to enable them to successfully deal with their own issues without the need for any therapeutic involvement. My premises are in Arnold with good bus links, however, if required I am able to see you in the privacy and comfort of your own home, as I understand that some people find travelling difficult  or feel more at ease discussing personal issues in familiar surroundings. I am prepared to travel to anywhere within Nottinghamshire.   I also offer telephone, Zoom or Skype counselling to those who prefer this - or where current restrictions prohibit face to face sessions


Below are a small selection of comments from previous clients of mine. 

"Great service without a question" (Stacy S)

"You are one of the best"   (Steve G)

"You change peoples lives Mary-Anne, you make the impossible possible"  (Julie E)

"I would recommend you to anyone.  Without your help and support in making me believe in myself I wouldn't be the person I am today" (Josie D)

"I can personally highly recommend you"  (Michelle M)

"I cant think of anyone better (Lisa M Y)

Training, qualifications & experience

B.A.(Hons) Counselling - University of Nottingham

Depression and Anxiety

Anger Management
Working with Grief and Loss
Drug and Alcohol Awareness
C.B.T. (Cognitive Behavioural Therapy)   (also Mindfulness Based C.B.T)
Transactional Analysis
Working with Vulnerable Adults
Couples/Family Counselling
Breaking Denial


Member organisations


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.


Free initial telephone session

Concessions offered for

  • Keyworkers
  • Low income
  • OAPs
  • Students
  • Trainee counsellors
  • Unemployed

Additional information

£50.00 per session - home visits slightly more depending on distance travelled.  Couples £60.00 per session.  Sessions typically 50-60-minutes. 
Sessions can be  either face to face, Zoom, Microsoft Teams, Skype or Telephone

Considerations given to unemployed persons


Monday Tuesday Wednesday Thursday Friday Saturday Sunday

Monday - Saturday 8am -8pm. I will always endeavour to work around your requirements 

Further information

If you have any questions at all, please feel free to call me on   07565 344477. Life is short, allow yourself the have the best experience of life you can. Call today.


Type of session

In person
Home visits

Types of client

Young people
Older adults
Employee Assistance Programme

Additional languages



Mary-Anne Bates

Mary-Anne Bates