Lucy Preston Verified Professional Verified Professional
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Counsellor PG Dip MBACP

About me

Life can be difficult, full of uncertainties and challenges, which can naturally leave us at times feeling distressed, overwhelmed, confused or alone. Recent events in the world have understandably amplified these feelings in many of us, as we have lost choice and control of many aspects of our life.

When we are feeling high levels of stress or anxiety it can be difficult to make sense of what is happening to us or how to move forward, sometimes it can be completely debilitating and frightening.

I would like to reassure you that these feelings, whilst difficult, are a normal part of being human. You have not failed, you are not wrong, often you are reacting to a difficult situation and what you need is to be heard and supported at this time.

Whatever your reason for considering counselling, from a loss, to difficult emotions, dilemmas or conflicts, I can offer a safe, calm space, free from judgment, which allows you to feel supported enough to begin to make sense of what you are experiencing.  There is no right or wrong reason for counselling and you do not need to be crisis point, we can all benefit for so many reasons.

Together we can help you gain increased awareness of yourself and your world around you. This will allow you to have a clearer understanding, or a new perspective of the choices and possibilities available to you. It is my hope that this feeling of having freedom to choose will lead to an increased sense of ease or liberation within you.

How do I work?

As a integrative humanistic counsellor, I offer a range of therapeutic skills which allow me the flexibility to work in a way that is unique to you. My belief is that we are all so unique, shaped by our own very personal set of experiences and way of being in the world. As such, my therapeutic approach will reflect this, and I will work in a way that is attuned to you and your individual needs. My aim is to work compassionately and collaboratively at your pace and to a depth that feels comfortable and safe for you. At times counselling can feel challenging, but my hope is that our therapeutic relationship will provide the support that you need to get the most out of our work together.

At the heart of my work is the belief that we are all capable of finding the answers to our difficulties and my role is to help you find your truth and sense of meaning in life. By doing so, I believe you have the potential to change in a positive way that feels right for you. It is my hope that our therapeutic relationship will allow you to embark on a journey in which you can increase your confidence and belief in yourself, as well as your future choices.

Counselling is often referred to as ‘talking therapy’ because it focuses on the opportunity to talk. Please do not underestimate the power of talking within a therapeutic relationship, which draws together professional training and experience with an empathic, understanding and accepting counsellor, who will allow you to feel truly heard and understood.

In order to allay any worries you may have, I offer a free initial 25-minute phone call. It is a chance for me to learn a little about what you hope to gain from counselling and an opportunity for us to discuss how we might work together. Most importantly, you can see how comfortable you feel when talking to me, as I believe it’s so important that you feel at ease with your therapist to get the most out of counselling. There is no obligation to continue beyond this initial call.

I work with clients who are 16 years and over. I welcome all clients and embrace difference in all its forms. I look forward to welcoming you and getting to know you as the unique individual you are.

Training, qualifications & experience

Areas of work and experience

I also work as a Counsellor at York Mind and have a number of years experience of working with a range of clients with a complex and diverse range of needs.

I have experience of working with adults in areas of anxiety, depression, stress, bereavement and loss, disability, discrimination, abuse, trauma, relationship and family issues, self-harm and more.

I have experience of working with family carers, working in women’s support services and with learning disabilities and autism.

I am also experienced in social care needs, mental capacity and related legislation.

I am a registered member of the British Association of Counselling & Psychotherapy (BACP) and adhere to the BACP Ethical Framework for Good Practice in Counselling and Psychotherapy and their complaints procedure. These can be viewed at

I hold an Enhanced DBS.

My qualifications and additional training

  • Postgraduate Diploma in Counselling awarded Distinction - York St John University.
  • ASSIST: Applied Suicide Intervention Skills Training
  • Dealing with distress - Working with suicide and self-harm
  • Trauma and the body: Dissociation and somatisation
  • Somatic experiencing masterclass
  • Working with relational trauma: Dealing with disorganised attachment
  • Sexualised and relational trauma
  • Polyvagal Masterclass - working with the nervous system to support trauma and stress
  • Domestic abuse awareness
  • Child Sexual Abuse – Hope for healing
  • Safeguarding for adults and children
  • Working with and supporting autistic and neurodiverse clients
  • Moving your practice online – Online Therapy Institute

Member organisations


British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

British Association for Counselling & Psychotherapy

Photos & videos


£50.00 per session
Free initial telephone or online session

Concessions offered for

  • Low income
  • Keyworkers
  • OAPs
  • Students
  • Trainee counsellors
  • Unemployed

Additional information

I would like to offer you a free 30 minute call for us to discuss how we might work together.  My fees are as follows:

  • £50 – day-time sessions 8am-5pm – 50 minutes
  • £55 – evening sessions from 5pm – 50 minutes

I also have places available each week for clients who need a reduced rate, so please do let me know if you wish to be added to my waiting list.

When I work

I offer daytime and some evening appointments.

Further information

I hold a waiting list for those who require a reduced rate.  Please ask for more information.

York, North Yorkshire, YO1

Type of session

In person

Types of client

Young people
Older adults

Key details

Wheelchair user access

Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a Counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the Counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

I can meet wheelchair users outdoors in a quiet, accessible location or online or by telephone. My indoor sessions involve two steps up into the building and the room is on the ground floor.