Lorraine Roberts

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she/her
MBACP(Accred) Counselling(Anxiety, self-esteem, work issues)
Accepting new clients
Accepting new clients

This professional is available for new clients.

location_on Telford, Shropshire, TF1
Accepting new clients
Accepting new clients

This professional is available for new clients.

About me

Hello my name is Lorraine and thank you for visiting my profile. You've taken the first step in seeking some support, which I know can feel daunting.  It's often the hardest step, but it’s also one of the bravest and most empowering things you can do for yourself. 

Whether you're struggling with stress, anxiety, relationship challenges, or simply feeling overwhelmed by life, reaching out for support is the best way to start feeling better.

By not waiting to seek support until the times feel perfect, or things seem better or have become even worse, is a sign that you’re ready for change now. Whether your concerns are related to work or other areas of life, I am here to support you in navigating whatever challenges you may be facing and together, we can work towards a clearer, more fulfilling life.

Please take a moment to read on.

A bit about me:

With more than 12 years as a counsellor in private practice, and over 20 years experience as a workplace representative, I have a deep understanding of the challenges people face personally and at work and how the two can become entangled resulting in work issues impacting upon home life or personal relationships and visa versa. 

I have supported people with everything from stress and anxiety, low self esteem and long term sickness to formal complaints and workplace bullying and have worked in a variety of organisations during my career to include Local Authority, NHS, Family Support Services, HomeStart and a Trade Union.

I know first-hand how work-related problems can erode confidence, strain personal relationships and lead to sleepless nights filled with self-doubt.

With that said; my practice is not limited to work-related issues and I am experienced in supporting individuals through a broad range of other personal challenges, including anxiety, relationship difficulties, life transitions, self-esteem concerns, and general emotional well-being.

I am told I am easy to talk to and as a counsellor, I draw on my extensive experience offering a safe, confidential space where you can explore your concerns without judgement.

Together we can navigate difficult situations, explore your options and find solutions; whether that means re-building self-esteem to enable you to begin living your life to the fullest, helping you re-enter the workplace with renewed confidence or working through the alternatives so that you find the best way forwards for you.

Counselling can help you:

  • Manage stress and anxiety effectively by learning how to incorporate practical techniques to cope with stress and reduce its impact on your daily life.
  • Find better ways of communicating so that you can interact better and improve relationships with your boss or colleagues and loved ones.
  • Set clear boundaries at work so you can leave the office at the end of the day and have more time for your personal life and prioritise what matters to you most.
  • Enhance resilience and build skills that enable you to bounce back from challenges and maintain a positive outlook
  • Feel more confident in achieving what you want in your career and your personal relationships.
  • Navigate pressures to reclaim your sense of balance and well-being.

It doesn't have to be work versus life:

Achieving a healthy work-life balance isn't just about managing your time; it's about taking care of your mental and emotional well-being. My goal is to help you feel more empowered and positive when facing life's challenges.

Are you experiencing:

  • Sleepless nights worrying about your problems.
  • Anxiety and/or depression. 
  • Stress and/or sickness from work.
  • Feelings of worthlessness
  • Workplace bullying
  • Worry about processes at work including sickness absence or disciplinary.
  • An overwhelming tangle of emotions.
  • Personal issues that are impacting upon you at home or in your working life.
  • Doubts or indecision about the next steps in your personal and/or work life

Have you had enough of how you're feeling?

Don't suffer in silence - by acting now before it's too late, you can avoid burnout, increase your well-being and happiness and improve your relationships both at work and in your personal life.

Contacting me by email is the easiest and quickest way to get in touch.

Training, qualifications & experience

  • Post Grad Level 7 Certificate in Supervision 
  • TCL4 Diploma in Therapeutic counselling
  • Certificate in Online and Telephone Counselling
  • NVQ Level 4 in Advice and Guidance
  • OA Certificate in CBT (Cognitive Behavioural Therapy) - distinction.
  • BACP Certificate of Proficiency
  • PTTLS (Passport to Teaching in the Lifelong Learning Sector)
  • NOCN Level 3 Certificate in Employment Law

I have over 20 years experience in workplace support and have provided counselling for clients in a number of agencies including:

  • Family Support Services  Stoke-on-Trent
  • HomeStart Telford
  • North Staffs combined Healthcare NHS trust.

I have completed further supplementary training to include Bereavement and Loss, Child Protection, Domestic Violence, Addiction and Substance misuse, Emotional freedom technique, art therapy, and (DID) Dissociative Identity Disorder. I also deliver training in Basic Counselling skills and am a registered member of the BACP.

Member organisations

school Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.

BACP
British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred). Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA). Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision. Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training. All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Accredited register membership

British Association for Counselling & Psychotherapy
Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

British Association for Counselling & Psychotherapy

Areas of counselling I deal with

Photos & videos

Fees

£45.00 - £50.00

Additional information

  • £45.00 per session weekday daytime
  • £50.00 per session evening (from 5.00 pm) and Saturday morning
  • EAP - Employee Assistance Programs fees are available upon request.  

Sessions last for a therapeutic hour of 50 minutes and can be booked, subject to availability.  Evening appointments are very popular and get booked quickly so where possible it will help if you can attend sessions in the daytime.  

Fees are payable at the time of booking each session

Supervision Sessions:

  • Qualified Counsellors 60.00 per 1.5 hours
  • Trainee Counsellors £45.00 per 1.5 hours 

Cancellation fees:

  • Over 48 hours notice given -  credited to next booked session.
  • Under 48 hours notice given - half fee
  • Under 24 hours notice given - full fee
  • No show - full fee (unless reason beyond clients control)

When I work

Mon Tue Wed Thu Fri Sat Sun
Morning
Afternoon
Evening
Night

I offer daytime and early evening sessions Tuesday - Thursday and some Saturday mornings. The latest evening appointment is 6.00 pm.  

Further information

Client testimonials :

'Counselling has helped me immensely - to at least put things into perspective'

'Having counselling is the best thing I have ever done for myself' 

'I thought I had nothing to say, but then it all came out and I couldn't believe I'd talked for nearly an hour'


'Lorraine has a wonderful way, which puts you at ease and helps eliminate fears. Gentle Steps is a perfect description of her approach'   

'I found counselling so helpful, to be able to talk to someone who did not judge me helped me to feel confident to open up and to think about things differently'

Wellington, Telford, Shropshire, TF1

Type of session

In person
Online

Types of client

Adults (25-64)
Older Adults (65+)
Organisations
Employee Assistance Programme

Key details

DBS check info

In England and Wales, the Disclosure and Barring Service (DBS, formerly known as CRB) carry out criminal records checks for individuals working with vulnerable groups, such as children. To find out more, visit gov.uk , or contact this professional directly

Unfortunately I don't currently have wheelchair access.

Online platforms

Skype
Doxy

Supervision

In person
Online

I hold the Post Graduate Level 7 MiP Certificate in Supervision and offer individual supervision to both qualified and trainee counsellors.

View supervision profile

Lorraine Roberts
Lorraine Roberts