Loraine Macdonald Verified Professional Verified Professional
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About me

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My Counselling Approach

I am an accredited and registered Counsellor with British Association for Counsellors and Psychotherapists (BACP) and have worked in mental health in NHS and private practice for over 20 years. My clients are individuals and couples and I work across the whole range of difficulties people face.

I set up and now run the Breast Unit Counselling Service within the NHS at Colchester Hospital offering counselling to patients who are living with a cancer diagnosis. I have extensive experience in working with women who have breast cancer and other female oncology diagnoses extending this work into my private practice.

I am Supervisor to Counsellors for a National MS charity. This has enabled me to have insight into the challenges this diagnosis can have for people. Should you feel I can be of support to you if you develop MS I would more than happy to talk with you.

I also work with clients with hearing impairments including tinnitus.  I have a wide experience of clients needs. As an integrative (integral) practitioner I offer warmth, empathy and professionalism using different theories including humanistic, CBT and psychodynamic. This enables me to offer clients a supportive space tailoring my support to my clients so they can feel more able to deal with difficult emotions and problems in their lives.  I am fully insured and continue to develop my skills through professional development as a member of BACP and therefore keep up to date with current thinking and practices in mental health. I am experienced in working with traumatic events which can stimulate difficult responses. I use Paul Gilbert’s and Deborah Lee’s Compassionate Mind theories. I have a great interest into how the sympathetic and parasympathetic nervous system can be activated by life events and incorporate this learning into my work. This can enable clients to more understand and therefore manage stress and anxiety for example

How Can Counselling Help

Counselling is a talking therapy that gives the client time and space to be able to talk about the difficulties they are facing.  They may be long term issues or issues that have just started to happen.  They could be difficulties with anxiety, depression, panic, phobias, OCD or just 'something isn't feeling right'.   It could be difficulties in relationships with significant others, friends or even those you know very little.  Difficulties including anger, bereavement, stress, employment issues or sense of loss following moving to a new area or job.   These are only a few of the issues that can face us today. Particularly around the psychological response to COVID-19. I offer a confidential safe space so these things and more can be brought to the counselling session so the client can begin to make sense of what's happening to them and to feel they are taking more control of their lives. I am also aware of how physical responses can be activated for example Irritable Bowel Syndrome and Tinnitus.

How and Where I Work

I am currently working online and on the phone.  I have worked for an online organisation and also worked for a local mental health charity for some years offering counselling within the NHS.  I also work for a Deaf organisation working with Deaf clients using British Sign Language.

My consulting room is conveniently located in Colchester and is a comfortable environment.  It is on a bus route and has plenty of parking.  I can offer an alternative room if mobility problems are an issue.

Referrals come from Employee Assistance Programmes, personal recommendations, self referral insurance companies, and private health care

Working with Deaf/deaf and other hearing impairment difficulties

I am a fluent British Sign Language (BSL) signer and am qualified to NVQ Level 3 and work without an interpreter one to one with Deaf BSL clients. I also have extensive experience of working with other kinds of hearing and deafness difficulties including when clients first discover they have a hearing difficulty, those with long term deafness, clients who may have become hard of hearing and tinnitus.  I work with clients with the problems that can arise from these difficulties. This work is both in the NHS and in private practice.

Supervisor and

I am an experienced Clinical Supervisor working with both trainees and qualified counsellors   I welcome potential supervisees to contact me so we can discuss their needs and whether we feel we are compatible professionally.   .

I am also an experienced trainer and offer courses on a variety of subjects these include confidence building, assertiveness, systemic work with parents of primary age children, mindfulness, stress management as well as other life skills for another local charity.

I hope you feel I can be of support to you.

Training, qualifications & experience


  • Certificate in Counselling for Depression (NICE guidelines approved)
  • Post Graduate Certificate in Psychological Therapies (CBT)
  • Certificate in Couple Counselling
  • Diploma in Integral Therapeutic Counselling
  • Tinnitus Advisor training
  • Certificate in Clinical Supervision
  • NVQ level 3 British Sign Language

Registered and Accredited Member British Association of Counselling and Psychotherapy.

Member organisations

Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.


British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

British Association for Counselling & Psychotherapy

Other areas of counselling I deal with

Cancer, tinnitus, Deafness, MS, hard of hearing, irritable bowel syndrome


Free initial telephone session

Health Insurance/EAP

  • BUPA
  • Saga
  • Vitality

Additional information

  • Individuals £55-60
  • Supervision £55

(I may be able to offer reduced rates for trainee counsellors)

My fees (including initial assessment) are payable by BACS payment which are usually on a weekly basis for approximately a duration of 50 minutes.

Clients are under no obligation to continue with further sessions following the first assessment session if they so wish.

Unfortunately the full fee will usually be charged to cover my expenses unless 24 hours notice of cancellation is received.

If you have Private Health Insurance your counselling may be eligible for funding. I am happy to confirm if I am an approved provider for your particular insurance company.

When I work

I am available daytimes. Please call/email so we can organise a mutually convenient appointment.

Colchester, Essex, CO3

Type of session

In person

Types of client

Young people
Older adults
Employee Assistance Programme