Loraine Macdonald

Loraine Macdonald



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About me

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My Counselling Approach

I am an accredited and registered Counsellor with British Association for Counsellors and Psychotherapists (BACP) and have worked in mental health in NHS and private practice for 15 years.  I work with hearing clients and also clients with hearing impairments including tinnitus.  I therefore have a wide experience of clients needs. As an integrative (integral) practitioner I offer warmth, empathy and professionalism using different theories including humanistic, CBT and psychodynamic. This enables me to offer clients a supportive space tailoring my support to my clients so they can deal with difficult emotions and problems in their lives.  I am fully insured and continue to develop my skills through professional development as a member of BACP and therefore keep up to date with current thinking and practices in mental health.

How Can Counselling Help

Counselling is a talking therapy that gives the client time and space to be able to talk about the difficulties they are facing.  They may be long term issues or issues that have just started to happen.  They could be difficulties with anxiety, depression, panic, phobias, OCD or just 'something isn't feeling right'.   It could be difficulties in relationships with significant others, friends or even those you know very little.  Difficulties including anger, bereavement, stress, employment issues or sense of loss following moving to a new area or job.   These are only a few of the issues that can face us today.  I offer a confidential safe space so these things and more can be brought to the counselling session so the client can begin to make sense of what's happening to them and to feel they are taking more control of their lives.

How and Where I Work

As well as working face to face with clients at my practice in Colchester and have worked online and on the phone.  I have worked for an online organisation and worked for a local mental health charity for some years offering counselling within the NHS.  I also work for a Deaf organisation working with Deaf clients using British Sign Language.

My consulting room is conveniently located in Colchester and is a comfortable environment.  It is on a bus route and has plenty of parking.  I can offer an alternative room if mobility problems are an issue.

I see clients one to one face to face, on the telephone, on Skype (web-based), and by email. Referrals come from Employee Assistance Programmes, recommendations, self referral and agencies.

I also work in the NHS, counselling patients in a hospital setting who are living with a cancer diagnosis. I have extensive experience in working with women who have breast cancer extending this work into my private practice.

Working with Deaf/deaf and other hearing impairment difficulties

I am a fluent British Sign Language (BSL) signer and am qualified to NVQ Level 3 and work without an interpreter one to one with Deaf BSL clients. I also have extensive experience of working with other kinds of hearing and deafness difficulties including when clients first discover they have a hearing difficulty, those with long term deafness, clients who may have become hard of hearing and tinnitus.  I work with clients with the problems that can arise from these difficulties. This work is both in the NHS and in private practice.

Supervisor and

I am an experienced Clinical Supervisor working with both trainees and qualified counsellors   I welcome potential supervisees to contact me so we can discuss their needs and whether we feel we are compatible professionally.   .

I am also an experienced trainer and offer courses on a variety of subjects these include confidence building, assertiveness, systemic work with parents of primary age children, mindfulness, stress management as well as other life skills for another local charity.

I hope you feel I can be of support to you.

Training, qualifications & experience


  • Certificate in Counselling for Depression (NICE guidelines approved)
  • Post Graduate Certificate in Psychological Therapies (CBT)
  • Diploma in Integral Therapeutic Counselling
  • Tinnitus Advisor training
  • Certificate in Clinical Supervision
  • NVQ level 3 British Sign Language

Registered and Accredited Member British Association of Counselling and Psychotherapy.

Member organisations

Registered / Accredited


Accredited register membership

Other areas of counselling I deal with

Deaf, deafness, hard of hearing, tinnitus


  • Individuals £45-£50
  • Supervision £40-£50

(I may be able to offer reduced rates for trainee counsellors)

My fees (including initial assessment) are payable either by cash, cheque at the end of each session or BACS payment which are usually on a weekly basis for approximately a duration of 50 minutes.

Clients are under no obligation to continue with further sessions following the first assessment session if they so wish.

Unfortunately the full fee will usually be charged to cover my expenses unless 24 hours notice of cancellation is received.

If you have Private Health Insurance your counselling may be eligible for funding. I am happy to confirm if I am an approved provider for your particular insurance company.

Maps & Directions

Colchester, CO3

Type of session

Online counselling: Yes
Telephone counselling: Yes
Face to face counselling: Yes
Home visits: No

Practical details

Sign language: Yes
Other languages: None


Accessibility information
Wheelchair user access:


I am available daytimes and evenings. Please call/email so we can organise a mutually convenient appointment.

Types of client

Young people
Older adults
Employee Assistance Programme