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About us

We provide a BACP Accredited Service for adults experiencing mild to moderate mental health problems. We offer a professional counselling service provided by trained counsellors, or counsellors in training, with person centred, psychodynamic, CBT and integrative approaches.

We also provide a BACP Accredited Service to Children and Young People (from age 4 to 19) who have been affected by bereavement, separation or loss.

In addition, our Amparo suicide postvention service provides practical support to anyone who has been affected by suicide.

Occupational health counselling is provided via our VIDA service.

Training, qualifications & experience

All our counsellors are qualified to a minimum of Diploma level, through to Masters Degree.

Individual staff have additional qualifications including the Diploma in Casework Supervision and Postgraduate Diploma, with experience of delivering at least 100 hours, and up to 12,000 hours, of individual therapy.

Listening Ear has over 25 years of experience in delivering support to adults in Merseyside and is contracted by a number of local authorities in the region to deliver services.

Member organisations *

Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

We have verified that at least one professional at this organisation is registered with the relevant professional body.

Photos & videos


Additional information

£50+VAT per hour (negotiable for contracted work).

Further information

Our dedicated counselling rooms in Halewood, Whiston and Liverpool are available to hire by independent counsellors.  Please contact us for further details.

Church Road
L26 6LB

174 Dragon Lane
L35 3QY

Type of session

In person

Types of client

Young people
Older adults
Employee Assistance Programme

Key details

Wheelchair user access

Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.


Listening Ear (Merseyside)

Listening Ear (Merseyside)