Lisa Thurlow MBACP, MNCS (Acc)

Lisa Thurlow MBACP, MNCS (Acc)

About me

People seek counselling for a variety of reasons, and it is "okay not to be okay sometimes". Walking through the therapy door is possibly one of the bravest and positive steps that you can take into seeking help to deal with and overcome issues that are causing emotional pain or making you feel uncomfortable. If you have not had counselling before or have had a poor experience in the past, you may have mixed feelings or feel nervous about attending therapy. Warmth, genuineness and honesty are at the heart of my approach.

I am a Qualified Counsellor and a Member of the British Association for Counselling and Psychotherapy (BACP). I am also an Accredited Member of the National Counselling Society and an Accredited Member of The Foundation for Infant Loss.

My continued voluntary work for two charitable organisations that specialise in the fields of bereavement (pre and post-loss) and mental health issues allows me to provide counselling support to adults and young people within the community. I specialise in working with people with hidden disabilities and chronic pain conditions, particularly Ehlers Danlos Syndrome, Postural Orthostatic Tachycardia Syndrome and Fibromyalgia.

Human beings are unique and not all therapy approaches suit all people. I have been trained to use an integrative approach allowing me to tailor sessions to suit your specific needs and circumstances. The working relationship is key to a successful counselling experience and is one built around trust, respect and mutual understanding without fear of judgment, rejection or repercussion.

My role is not to offer advice or solutions but to listen, empathise, encourage and empower you to make self-imposed decisions and positive change. Whilst I may not have a magic wand, I can offer a "helping hand" to guide you through distressing times and accompany you on your journey of self-discovery.

Counselling sessions take place in a cosy log cabin at my home address. There are no access restrictions and I can accommodate clients with disabilities. Self-Referrals can be taken from anyone over the age of 18 years.  I am fully insured and hold a current DBS certificate.

Training, qualifications & experience

I have experience in dealing with a broad range of psychological issues. I continuously seek Continued Professional Development and training opportunities to enhance my knowledge and therapeutic skills.

  • BACP Certificate of Proficiency
  • CPCAB Level 4 Diploma in Therapeutic Counselling
  • CPCAB Level 3 Certificate in Counselling Studies
  • AQA Level 2 Award in Introduction to Counselling Concepts
  • NCFE Level 3 Child Psychology Certificate
  • NCFE Level 2 Certificate in Awareness of Mental Health Problems
  • NCFE CACHE Level 2 Certificate in Understanding Autism
  • Adult Mental Health First Aider (MHFA)

​Additional Training and Continued Professional Development (CPD)

  • Bereavement Training
  • The Foundation for Infant Loss Training (Accredited Member)
  • Foundation Course in Palliative and End of Life Care
  • Loss: What Does it Mean for Me Now
  • Children and Loss Study Day
  • Bullying Workshop
  • Play Therapy Workshop
  • Working with Shame
  • A Narcissist in the Room
  • Safeguarding Children and Vulnerable Adults
  • Self-Harm Training
  • Prevent Training
  • Alcohol & Addiction Training
  • Mindfulness
  • Working on Dreams
  • Pain Management Programme
  • Relational Trauma
  • Using Creativity in Working with Children’s Loss and Bereavement

Member organisations

Registered / Accredited


Accredited register membership

Other areas of counselling I deal with

Chronic Pain, Illness and Disability.


Initial assessments can take place over the telephone or in person.  Telephone consultations are free of charge for up to 20 minutes.  Alternatively, a face-to-face initial assessment is offered at the fixed rate of £15 for up to 50 minutes. Both options provide an opportunity for you and I to discuss what is going on for you and how counselling may be beneficial.

Further sessions are charged at £35 per 50-60 minutes, however, some concessions are available depending on financial circumstances. Fees will be discussed and agreed during the initial assessment.

Concessionary rates offered to those who are working within or retired from the NHS, Emergency Services and Armed Forces.

A discounted rate of £25 per 50-minute session is available for Student Counsellors.

Maps & Directions

Basildon, SS14

Type of session

Online counselling: No
Telephone counselling: Yes
Face to face counselling: Yes
Home visits: No

Practical details

Sign language: No
Other languages: None


Accessibility information
Wheelchair access: Yes


I am able to offer daytime, evening and weekend appointments.

Types of client

Older adults