Lisa Hayter BA (Hons), PGCE, HPD in Counselling, (MBACP)

Lisa Hayter BA (Hons), PGCE, HPD in Counselling, (MBACP)

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Rise Practice
1a, Garlies Road
Forest Hill
SE23 2RU

3rd Floor
5-6 Staple Inn

07398 450760

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About me

Sometimes it can be hard to take that first step towards finding help, especially if you are struggling to really understand what is wrong. I aim to create a safe, supportive and respectful space for you to look at your life and think about how you want to move forward.

Some research has shown that the relationship between client and counsellor is more important than the approach the counsellor uses and I seek to give someone the space and time to explore what is happening for them in a non-judgemental, honest and empathic space in order to step towards enabling them to have autonomy over their own world and choices.

I mainly work using the Person Centred Approach, however I also work Integratively and am open to looking at what works best for you as a client. Person centred Counselling sees every individual as having the internal resources they need for growth, and supports people to work at their own pace.

I provide long term or short term sessions and I am also able to work with you over the phone or using Skype, once an initial face to face meeting has taken place.

If you have any questions please feel free to email or phone me, this would place you under no obligation. It would also be possible to arrange an initial session to see how you feel about the process and then you can decide whether counselling is something you would like to try.

Training, qualifications & experience

I am a Counsellor and Psychotherapist (MBACP) with many years’ experience of working in therapeutic settings and an understanding of working with many diverse issues. I started on my counselling journey nearly 30 years ago as a Samaritan volunteer and have worked as a Counselling Supervisor at ChildLine for nearly a decade. I worked at METRO LGBTQIA+ charity for the last 5 years, eventually becoming the Young Persons Mental Health Lead, managing METRO's counselling service for 11- 25 year olds, responsible for the volunteer counsellors and also supporting the Over 25 service.

Some of the concerns I have worked with have included:-

  • Bereavement
  • Depression
  • Relationships
  • Sexuality
  • Drug and alcohol use
  • Abuse
  • Trauma
  • Gender Identity
  • Anxiety
  • Relationship Difficulties
  • Challenging decisions
  • Loss, bereavement and life changes
  • Hearing voices
  • Self-harm

Member organisations


Accredited register membership

Other areas of counselling I deal with

I have worked as a counselling supervisor at Childline for over 8 years but I am also a qualified teacher and I have been drawn towards roles supporting young people throughout my career.
Through working at METRO LGBTQIA+ charity I have worked with a broad range of issues.


50 minute session:

London: £50/£60

Skype/telephone: £50/£60

- dependent on time of day

Further information

I have been supervising, managing and training counsellors at ChildLine for many years, safeguarding young people up to the age of 19, by supporting the counsellors they are in contact with, and have a broad experience of working with people of all age groups.

I also offer training in listening skills, safeguarding children, suicide prevention, LGBTQIA+ awareness and other related issue based workshops to education, social care and health professionals.

Maps & Directions

London, SE23 2RU
London, WC1V 7QJ

Type of session

Online counselling: Yes
Telephone counselling: Yes
Face to face counselling: Yes
Home visits: No

Practical details

Sign language: No
Other languages: None


Wheelchair access: Unspecified


Monday Evening/Thursday daytime Chancery Lane, Tuesday daytime Forest Hill for face to face counselling. Skype and telephone availability upon discussion.

Types of client

Young people
Older adults