Lisa Cross BSc Dip.Counselling MBACP

Lisa Cross BSc Dip.Counselling MBACP

Lisa Cross Counselling
Office 41, HQ Building
237 Union Street


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Lisa Cross Counselling
Office 41, HQ Building
237 Union Street


About me

Are you looking for a safe space to talk through problems?

Are you looking for some support towards positive change?

Sometimes we can’t talk openly with people in our lives; they are either unable to listen fully or appreciate what we are saying, or they are too closely involved that it can be awkward to speak honestly with them. Counselling can offer you an opportunity to really look at what is happening for yourself in the present moment. You don’t have to be going through a “crisis” to consider the need for counselling. What might be on your mind could be something that happened a long time ago.

My approach to counselling work is humanistic and person-centred; what this means is the work is intended to be genuine, honest, open, free of judgement and based around the client’s goals. I can support you to explore what life brings your way at your pace. Together, we can unpick what you want to see happen for you and to give it some context, so that you will be able to notice any changes you are making.

My clients and colleagues often describe me as warm and extremely gentle as a person and in my approach to my counselling work. I enjoy working together with my clients, and I find the job itself extremely rewarding.

I can offer short-term (approximately six to twelve (6 – 12) sessions) and long-term therapy, whatever suits you. Sessions are 60 minutes each, and we will usually start working together weekly initially, but we might space out sessions a bit more as our work draws to an end.

We will consider what your needs are by reviewing our work together throughout the process, which also can help you to notice and track any changes that you or people in your life are noticing about you. We will also consider what it is you want to see as a result of your counselling work, and what it will look like to you, so you will be able to recognise when you are closer to where you want to be.

My areas of experience include (but are not limited to):

  • sexual assault
  • abuse
  • trauma
  • anxiety
  • depression
  • loss/bereavement

Training, qualifications & experience

I am a registered member of the BACP (British Association for Counselling and Psychotherapy), which is a professional organisation that offers ethical standards for therapeutic practice. I use the BACP’s Ethical Framework to help guide my decisions in my counselling practice and to enable me to consider what I need to do to keep myself and my clients safe. If you have questions about the Ethical Framework and how it applies to my work, I am happy to discuss this further when we meet or at any time during our work together.

I have trained as a Person-Centred therapist with Julie Jeffs and Heather Morfett at Lotus Training for Counselling & Mindfulness, Crownhill Fort, Plymouth for my Diploma in Therapeutic Counselling (CPCAB) (2017), and I have a Bachelor of Science (BSc) in Psychology from University of Plymouth (2:1) (2003). Between gaining my professional qualifications, I have worked as a Listening Volunteer for Samaritans, as well as a Counsellor-in-Training for Twelves Company (now known as First Light) SARC (Sexual Assault Referral Centre) in Plymouth. I am also currently working as an Associate Counsellor for the Student Counselling Service at University of Plymouth, and I have been in this role since October 2016.

I have undertaken specialist training specifically for working with clients within the SARC service using Solution-Focused orientated techniques, and I have experience of working with both recent and historical victims of sexual assault and violence. I have also undertaken training on PTSD (Post Traumatic Stress Disorder), Sexual Abuse, Domestic Violence & Abuse, Child Sexual Exploitation, and Mental Health First Aid.

I am very passionate about justice (whatever that might be or look like for my clients), and I am honoured to listen to anyone who wants to journey inward and reconnect with themselves.

Member organisations


Accredited register membership

Other areas of counselling I deal with

Sexual Assault and Violence (rape and abuse)

Photos & videos

  • BACP Registration
  • My quiet counselling room



I am able to offer afternoon and evening appointments Tuesday to Thursday, and I also offer Saturday morning and afternoon appointments. I can appreciate that it is difficult for a lot of people to manage time out of working hours for appointments, so I do try to accommodate this request.

Initial Consultation – 60 minutes for £20

In our first meeting, we will discuss what you hope to get from counselling and confirm what you want to work towards in your sessions. We will clarify what confidentiality means and the time frame we are looking to work within. We will confirm whether we will continue to work together by the end of this meeting.

Counselling Sessions – 60 minutes for £35

All counselling sessions following the first meeting will be £35 each. There is limited availability for reduced-rate sessions for students and those on low income.

6 Sessions (6 x 60 minute sessions) for £200 – savings of £10

Alternatively, you can request six sessions with a block payment of £200 in advance, which saves you a bit of money. Sometimes it is easier to manage money this way, and it may help you to know it’s all paid for so that you can concentrate on other matters when attending sessions. We will always review the work at the end, and if you wish to continue with further sessions, this can be arranged.

Further information


Lisa allowed me to focus on current issues and didn’t force me to delve into anything I wasn’t comfortable with… I didn’t feel judged for seeking help, which I really appreciated.
19 May 2017

[We looked at my] coping mechanisms and being able to talk my problems through with someone who was non-judgemental [was helpful].
7 February 2017

Very nice and caring. Great listener and asked good questions. Overall, very nice lady.
21 November 2016

Maps & Directions

Plymouth, PL1 3HQ

Type of session

Online counselling: No
Telephone counselling: No
Face to face counselling: Yes

Practical details

Sign language: Unspecified
Other languages: None


Wheelchair access: Unspecified


I am able to offer afternoon and evening appointments Tuesday to Thursday, and I also offer Saturday morning and afternoon appointments.

Types of client

Young people
Older adults