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About me

Welcome and thank you for visiting my profile.

I am a qualified counsellor and a registered member of the British Association for Counselling & Psychotherapy (BACP) .

Sometimes whatever your age, it is hard to talk to family and friends about what you are going through and how it makes you feel. Bottling things up can be draining and exhausting. The counselling room is a place to offload, get a distinct perspective,gain better understanding of issues and make positive choices for your future.

As a Person-Centred counsellor, I aim to offer a safe, secure and a non-judgemental space for you to explore issues and feelings and find better ways of moving forward.

I aim to work alongside you in a confidential way, listening carefully,reflecting back and clarifying confusion. This process helps you find the resources within yourself to make changes and come to terms with those things that you cannot change.

Training, qualifications & experience

MSc Counselling Psychology - Keele University

PG Dip Counselling Psychology - Keele University

PG Cert Counselling   - Keele University

PG Dip Occupational Health - Cardiff University

Registered General Nurse (RGN)

I am a Registered member of the British Association for Counselling & Psychotherapy (BACP) which means I work according to their code of ethical and professional conduct. As part of this I receive regular clinical supervision. I also attend workshops and training as part of my continuing professional development to inform my practice.
I have trained and worked with Cruse Bereavement Care as a Bereavement volunteer

I hold full indemnity insurance and an up to date enhanced Disclosure and Barring Service (formerly Criminal Records Bureau) check.

Member organisations


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Therapies offered

  • Person-centred therapy


Sessions cost £40 for 50 minutes .



Type of session

In person
Home visits

Practical details

Sign language Unspecified
Other languages None


Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Wheelchair user access


Monday - Friday, 9am - 7pm

Types of client

Older adults
Lily Norman, MSc, PGDip, MBACP.

Lily Norman, MSc, PGDip, MBACP.