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About us

We provide a safe and confidential setting to enable clients to gain clarity and develop better ways to cope with recent or long standing personal issues.

Our team of both male and female  therapists/counsellors have many decades of experience between them and bring a wide range of skills and expertise to White Friars Counselling and Psychotherapy, which we believe makes this a unique counselling and psychotherapy service.

Each therapist is a member of a professional body, such as the BACP, UKCP or BABCP, required to attend clinical supervision on a regular basis, be qualified to at least Diploma level and be undertaking continual professional development to help develop skills.  We believe this careful inspection of clinical work ensures we continue to provide the best service to our clients.

Our team of therapists are highly skilled and have many years counselling experience.

Training, qualifications & experience

Therapist Profiles

Kerri Crewe

Kerri is an accredited therapist with the BACP and works with individuals and couples.  She uses Cognitive behaviour therapy (CBT) and solution focused ideas to help clients learn new techniques and coping strategies to help manage their issues, specialising in depression, stress and anxiety. Kerri has an NHS background with experience in substance misuse, Prescribed medication, CAMHS and Occupational Health. She works for many EAP’s and is recognised by some medical insurance providers, including BUPA.  Kerri works with both couples and individuals and has undertaken Relate training.  She also provides clinical supervision to counsellors and other professionals.

Kathryn Hackland

Kathryn offers Person Centred counselling and works with both individuals and couples.  Her background involves working with peri-natal trauma including miscarriage and stillbirth, post-natal depression, chronic illness, living with uncertainty, anxiety, depression and loss. Kathryn has also helped clients who have suffered trauma and abuse.

Sue Doherty

Sue comes from a nursing background is an integrative therapist, accredited by the BACP. She works with individuals and couples and is Relate trained.  Sue has experience working within the NHS in the field of substance misuse, as a counsellor in a collage of further education, Occupational health and CAMHS.  She works extensively with a number of EAP providers, including some private insurance providers such as BUPA and Aviva. Sue is also trained as a supervisor and provides clinical supervision to other therapists.

Alice Jones

As an integrative therapist, Alice uses person-centred, CBT (Cognitive Behavioural Therapy) and psychodynamic approaches according to the individual needs of her clients. As a counsellor Alice will not judge you but she will listen, respect and accept you as you are.  As the client you are in control of what is discussed and the pace at which the therapy proceeds. Alice’s particular experience has been in assisting clients deal with anxiety, depression, low self esteem, bereavement, grief and loss.

Avtar Kaur-Thornton

Avtar is registered as a Registered Psychoanalytic Psychotherapist with the UKCP. She works as a psychotherapist in long and short term therapies. Avtar also offers individual and group supervision.

Enid Astley

Enid is a BACP accredited counsellor working in an integrative way with a wide range of clients in a variety of settings, including NHS Occupational Health, private practice and large organisations, in addition to working with a number of Employee Assistance Providers (EAPs).

She is an experienced counselling tutor and trainer and has delivered personal development and stress management courses within the NHS and local community education.

Her interests provide the inspiration for her work and creativity and underpin her belief in the power that people possess in order to achieve their goals.
'A clear intention will create a reality'

Jayne Gabriel

Jayne is a BACP accredited counsellor and uses CBT theories to inform her work. she also works as a supervisor. Jayne uses her wealth of knowledge and experience in a safe environment where clients are free from judgments to explore their issues and emotional problems. She has worked for Charities such as RASA, Cais, Child line and has successfully worked with eating disorders, depression, anxiety, domestic abuse, Autism and Asperger’s children and their families, childhood trauma and stress. Jayne’s passion lies with eating disorders and addictions.

Helene North

Helene is an experienced CBT therapist with a PG.Dip in Cognitive Behavioural Therapy, a qualified EMDR practitioner (Eye movement Desensitisation Reprocessing) and has been a counsellor for 16 years. Helene works collaboratively with clients to identify the thoughts and behaviours which serve to maintain distress and will share strategies and techniques to break the vicious cycle of anxiety disorders/depression/stress/burnout/OCD and phobias. Helene has a staff support background with a broad skill-set, having worked with a wide range of issues within Occupational Health; both within the NHS and privately with large corporations. She also has extensive experience in working with trauma/PTSD and childhood abuse, having worked for the charity Action for Children with children, adolescents and their families. Helene specialises in stress management & wellbeing and can deliver group sessions in the workplace.

Member organisations *

Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

We have verified that at least one professional at this organisation is registered with the relevant professional body.

Other areas of counselling I deal with

We also offer the following private and corporate services:

Couples Counselling – We offer therapy to help with both couple and family relationships.  This can include Separation, divorce, family life, parenting, relationships and sex, whatever your sexuality or marital status may be.

Clinical supervision – We provide clinical supervision to both qualified and trainee counsellors/therapists.

Corporate Services

Work place counselling – EAP employment assistance programme

There are times in life when additional support is needed for employees to help cope with the pressures of work or difficulties in personal lives.  At White Friars we place importance on wellbeing and understand the benefit this additional support can have on the individual and also the employer.

Critical Incident debriefing (CISM)

A critical incident is a sudden event that has been overwhelming, possibly threatening or long drawn out.  Such incidents can happen in the workplace and as a result impact the wellbeing and performance of employees.  Critical incident stress management helps workers cope with events such as death, fire, assault, threats and serious injury by helping to deal with emotional responses that may occur from being exposed or involved in an unusual workplace incident.

Workplace Mediation

Mediation helps two or more people who are in dispute, reach compromises to help formulate a manageable agreement as to how they can continue working together.

Stress Management workshops

Stress management is often a problem for many businesses today.  It can be a difficult subject to broach for the organisation and also the employee as many people fear being judged as unable to cope.Stress management workshops can help reduce stress levels within the workplace by using a psychoeducation model, increasing awareness and sharing coping strategies.

Photos & videos


Additional information

  • Please get in touch to discuss fees.
  • Payment is taken at the end of each session and can be paid by cash or cheque.

  • All cancellations require a 24 hour notice period, otherwise the full fee is payable.


Appointments are available during the day, evenings and weekends

Further information


As each therapist offers different modes of therapy and expertise, we conduct an initial telephone assessment to gain a brief understanding of your issues which allows us to help clients find the right therapist to suit your specific needs and requirements.

The therapist would then get in touch with you to arrange a convenient time for an appointment and answer any further questions you may have.  Once working with your therapist, you will have the help and support you need to resolve any problems and help achieve the goals you would like to.

14a St. Werburgh Street

Unit 3a
Bryn Estyn Business Centre
Bryn Estyn Road
LL13 9TY

Type of session

In person

Types of client

Young people
Older adults
Employee Assistance Programme
White Friars Counselling & Psychotherapy

White Friars Counselling & Psychotherapy