About me

I am a BACP Registered Person-Centred therapist and qualified online counsellor, offering long or short term, individual and relationship counselling in Walthamstow, East London, E17. I also offer online (distance) counselling.

I work with adults (18+) who have a range of life experiences, and people who may find it more difficult to access counselling and therapy, including those who may be struggling with or who want to explore their drug and alcohol use and people in non-monogamous relationships. I work with individuals who are gay, queer, bi, straight, pan, kink, asexual, sexuality questioning and all genders. I am committed to providing an inclusive, welcoming, safe and confidential space.

How I work

You may not be sure why you are feeling drawn to counselling but something may not feel quite right now in your life, you may not know what you are looking for or who you are and how to be, or it could be that you have a specific issue. Life experiences such as relationships, family, health, work, loss, trauma, feeling different, being marginalised and injustice can all cause differing levels of pain, confusion and anxiety. We can explore these feelings at your pace, perhaps you are feeling sad, isolated, or angry or may not be sure about what is going on for you or may even find defining ‘a you’ difficult.

I offer a type of therapy called ‘Person-Centred’. It is a non-medical, non-judgmental, non-directive approach to therapy. I offer a genuinely accepting of all of you, empathic and safe space for us to explore your feelings, experiences, thoughts and memories. I will not direct, advise or guide you but will be alongside and together we can explore your world and gain an understanding about what it means for you and how that may affect your next steps in life.

You may already have experience of being in counselling or it may be something that you are just considering. I understand how daunting it can be to contact a stranger when you may be finding life difficult. I offer an initial phone call where we can talk through how it may work and answer any questions that you have about coming to counselling. We can then discuss availability and book in a first session if you wish.

Training, qualifications & experience

I am an experienced counsellor and run a private practice from home in Walthamstow, East London. I am a member of BACP and I am listed on their register, which is accredited by the Professional Standards Authority. I abide by the BACP Ethical Framework for the Counselling Professions and I regularly see a confidential clinical supervisor to support my work.

I also worked at East London Out Project (ELOP) a specialist LGBTQ charity offering counselling and group support in Walthamstow, East London. I was a counsellor at the Drug and Alcohol Wellbeing Service run by Turning Point in Westminster. I have completed specialist training in supporting individuals with their drug and alcohol use as well as being a group facilitator for SMART Recovery UK.

I was a volunteer counsellor at  Mind in Enfield working with individuals who had received a mental health diagnosis and looking at what it meant for them and supporting those in emotional despair.

I have explored extensively, in personal therapy over many years, my own experiences and have developed a trustworthy self from which I can experience and be in the world.


  • BA(hons) degree in Person-Centred Counselling (awarded by the University of Middlesex)
  • Diploma in Person-Centred Counselling from Metanoia Institute, Ealing, London, a BACP accredited course
  • Certificate in Counselling Skills – Person-Centred Approach (ABC Awards) from City Lit Institute, Holborn, London
  • I also hold a BA in History and a level 7 (Masters) in Marketing (CIM)

Member organisations


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Other areas of counselling I deal with

Gender, Sexuality and Relationship Diversity.

Therapies offered

  • Couples counselling
  • Humanistic therapies
  • Person-centred therapy

Photos & videos


From £65.00 to £90.00

Concessions offered for

  • Low income

Additional information


£65 for 50 mins session for individual counselling.

£90 for 60 mins session for Relationship/Couples Counselling

Sometimes concessions may be available.

Payment is in advance by BACS or cash in the session

Sessions are usually weekly at the same time and day however I am open to explore flexibly what works for you. Some people may prefer longer sessions or more or less frequently such as twice a week or fortnightly. Freelancers, shift workers and students are able to change their sessions to suit, where possible, their working hours.j


Monday Tuesday Wednesday Thursday Friday Saturday Sunday

Further information

Walthamstow in East London has easy transport links to Central London. I am about a 5 minute walk from Walthamstow Central Station and the 97 and 275 buses come to the top of the street.

I work from my home. There are steps to the property and one of the counselling rooms is on the 2nd floor. I regret that my practice is not accessible to wheelchair users or people with mobility issues, however where possible home visits can be arranged.

Tube and train

Liverpool Street is about 15 minutes and Hackney Downs is only 8 minutes away via London Overground from Walthamstow Central Station. It takes about 17 minutes on the Victoria Line to Kings Cross and 22 minutes to  Oxford Circus. Also 15 minutes from Gospel Oak and 10 minutes from Barking on the London Overground to Walthamstow Queens Road.

Nearest train stations are Walthamstow Central (London Underground Victoria line, London Overground), Blackhorse Road (London Underground Victoria line, London Overground) and Walthamstow Queen's Road (London Overground).


Type of session

In person

Types of client


Key details

I offer distance (online) counselling which can be beneficial for people with disabilities or time constraints.


Jules Haley

Jules Haley