Jenna Clancy MBACP (Registered) BSc Psych (Hons)

Jenna Clancy MBACP (Registered) BSc Psych (Hons)


07856 061390

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About me

Hello and thank you for visiting my page! My name is Jenna and I wish you a warm welcome. I hope you will find all the information you need here or on my website. If you would like to speak to me before making an appointment then please email me to request a free call back mentioning the best times to contact you.

About Me

I offer confidential counselling to adults on a one to one basis both in person and over the phone. Regardless of how you wish to receive counselling, my role is the same in that I'm here to listen and help you find answers to the problems that you face.

Reaching out for help can be daunting and for this reason I am committed to providing you with a safe space where you will be listened to with respect, empathy, warmth and acceptance.

My Background

My experience as a counsellor began over 10 years ago in a voluntary organisation where I counselled people for general life problems around the issues of home, work, relationships and family. I gained valuable experience in a number of areas to do with:

  • anxiety
  • low self-esteem
  • work related issues
  • childhood abuse
  • unwanted sexual experiences
  • OCD
  • low confidence

I later progressed to working with a national sight loss charity where I managed a dedicated counselling service for people living with sight impairment. Far from only dealing with sight loss, this experience opened me up to working with a variety of common concerns such as:

  • stress
  • depression
  • grief and loss
  • disability
  • mental health
  • panic

Together with my experience as a private counsellor, I feel I have encountered many problems that people are likely to bring to counselling a number of times.

How I work

The model of counselling I work from is known as ‘relational’ and this simply means that I focus on our connectedness to others and how early relationships impact our psychological development. I often describe the counselling process as a journey in which 'You' decide where we will begin. On that journey we may revisit events in your life that have been significant in shaping the person you are today. Together we will unpick your past to get a better understanding of what thoughts, feelings and patterns of behaviour have brought you to this present moment. Then we will look at where you want to be and what steps you need to take to get there.

I work with clients of all ages (18+) on a wide range of issues, so do please get in touch if I haven’t mentioned your particular concern above. The length of time I work with people varies according to individual need and includes both longer term and short term work.

What should I expect from in the first session?

Your first session will be about why you are looking for therapy and what you want to gain as well as agreeing how we are going to work together. This will involve me asking you a number of questions to check that I can offer you the most appropriate support. If at the end of this session you feel happy about working with me and want to continue, we will go on to make a regular counselling arrangement.

All sessions take place at my home (unless you're looking for telephone counselling), which is close to local bus routes and 5 minutes drive from Southport town centre and there is plenty of free on-street parking.

If you think I might be the right counsellor for you please email me to arrange an initial appointment. For those who wish to speak to me first, you can email me directly to request a free call back stating the best times to contact you.

Training, qualifications & experience

  • BSc in Psychology, University of York (2005)
  • Diploma in Counselling COMPASS (2009)
  • Certificate in Introduction to Transactional Analysis 101

Professional Membership Status

It is important for you to know that I am a Registered Member of the BACP and adhere to their ethical codes and standards of practice. This means that you have somewhere to go if you are not happy about any aspect of our work together. I am also committed to life-long personal and professional development and undertake regular training to update my skills.

Member organisations


Accredited register membership

Other areas of counselling I deal with

  • sight loss
  • disability

Photos & videos

  • Therapy Room


My fee is £45 per 1 hour session and sessions usually occur on a weekly basis, however, other patterns can be accommodated if necessary.

Further information

My website contains more information about me and what to expect from counselling. You can also read testimonials from previous clients for an insight into what they gained from the service that I offer:

"I can't begin to thank you enough for the time you've given me. I felt broken and lost before I met you with no direction and was left feeling pretty hopeless. But I can honestly say I now have my confidence back, I have plans for my life and for the first time in a long time I'm feeling happier in myself and that is all because of you. You were patient with me, allowing me a safe place to talk openly, and I felt like my struggles were taken very seriously. Thank you for all of your help, kind words and encouragement, the strength I have now is because of you."

Hayley, April 2016

Maps & Directions

Southport, PR9

Type of session

Online counselling: No
Telephone counselling: Yes
Face to face counselling: Yes
Home visits: No

Practical details

Sign language: No
Other languages: No


Accessibility information
Wheelchair access: No

My counselling room is on the ground floor. There are 2 small steps to gain entrance to my property. Accessible for people with mild to moderate mobility difficulties. If coming to see me is not possible I can offer telephone counselling as an alternative


Daytime and evening sessions available.

Types of client