About me

I offer personal and relationship counselling to individuals and couples in my private practice in Bristol. I have previously worked as a relationship counsellor for Relate from 2008 to 2019, and as an academic supervisor at the University of the West of England from 2009 to 2018. As an accredited member of the National Counselling Society (NCS) I adhere to their code of ethics.

My approach is to help you make sense of the impact of past experiences on current problems, and also to focus on making positive changes in the here and now.  Drawing on a range of theories and techniques, I work flexibly and creatively so that I can respond to your individual needs and wishes.

With many years’ experience, I have helped individuals, couples and young people work through issues such as anxiety, depression, relationship problems, communication difficulties, parenting, separation, intimacy, loss and grief, work-related pressures and problems at school or college.

Please see my website for more information.

Training, qualifications & experience

  • University Advanced Diploma in Couple Counselling, Relate Institute/University of Hull
  • Certificate in Counselling Young People, Relate Institute
  • Post-graduate Certificate in Family and Couple Therapy, San Sebastian, Spain
  • BSc (hons) Psychology, York University

Member organisations

Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.


National Counselling Society

The National Counselling Society

This Not For Profit association of counsellors and psychotherapists aim to support the counselling profession, members and training organisations.

In 2013 the NCS register was accredited by the Professional Standards Authority under the Accredited Voluntary Register Scheme. Accredited by the Professional Standards Authority.

Accredited register membership

National Counselling Society

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.


Please contact me for an initial appointment (at a reduced rate of £30) where we can discuss what you’d like to achieve through counselling. You will also be able to get a sense of how we might work together. Subsequent sessions are charged at £45 for individual counselling and £60 for couple counselling. Sessions last an hour.


Mondays - Fridays: daytime and early evening.

The Practice Rooms
24 Regent Street

The Practice Rooms
57-59 High St

Key details

Sign language
Other languages Spanish
Wheelchair user access

Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Type of session

In person
Home visits

Types of client

Older adults
Jen Arnstein

Jen Arnstein