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About me

Hello, my name is Jane and as a counsellor, I have seen people with many different concerns including depression, anxiety, abuse, stress, chronic illness and disability, relationship problems, employment issues, bereavement and loss.

Looking after your mental health is extremely important, especially during these unprecedented times. I'm resuming seeing clients face to face from 6th July 2020.

Coronavirus and Counselling

I have a private counselling room at home which is accessible through a garden and not through the main premises. The room is large enough for us to be seated up to two metres apart, keeping within the parameters of the government guidelines. The room has large doors which open up to the garden, which means there will be plenty of air circulating throughout the room.

The sofa is leather and will be disinfected before and after each client, along with the door handles and any other surfaces and equipment. Your mental and physical health is extremely important to me and I will take every precaution to ensure that both you and I are kept safe during our sessions.

I'm also offering a blend of face to face and zoom sessions which is working well for my existing clients. For example, I can do a first introductory session via face to face where we can meet each other, complete paperwork and do some creative exercises and then continue our sessions online via zoom thereafter.

Please phone or email me for an informal discussion about your needs and how therapy may be able to help you. I am happy to answer any questions or concerns that you may have to see if we can work together.

Training, qualifications & experience


  • Level 5 Diploma in Therapeutic Counselling, 2013
  • Level 4 Diploma in Counselling Children and Adolescents, 2016
  • Level 2 Certificate in Awareness in Cruse Bereavement Care, 2012
  • MS Society Helpline Training Course, 2009
  • BSc Hons in Physiology, 1988


From me, you can expect experience of working in three different NHS settings. I have relevant life experience including adapting to changes in health and coping with losses within family and career. I have experience of being a carer for 15 years. I also have knowledge and experience of physical disability and neurological health conditions through working for the Stroke Association and M.S. Helpline.

Member organisations

Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Other areas of counselling I deal with

- Stroke
- Neurological Conditions
- Living with Chronic Conditions

Photos & videos


Sessions from £40.

Concessions are also available for students, unemployed and people on a low wage or disability allowance so please ask me for further details.

I also offer flexible working hours if required.


Normal weekday working from 10am – 4pm (except Thursday) Some limited evening and weekend appointments.

Further information

Main Location: I am based in Halesowen, B63 near to Junction 3 of the M5 motorway and also on a main route into Birmingham. There is adjacent parking and the therapy room is fully accessible and overlooks a private garden.

West Midlands

Key details

Sign language Unspecified
Other languages None
Wheelchair user access

Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.


Type of session

In person
Home visits

Types of client

Young people
Older adults
Employee Assistance Programme
Jane Wallace Reg. MBACP (Accredited)

Jane Wallace Reg. MBACP (Accredited)