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About me

Covid-19- If you are worried and looking for a counsellor during this difficult time I am working online, by telephone and face to face for some clients who particularly need this. For video-calling I use doxy.me which is very easy and secure. It is used by the medical profession so is fully encrypted. I send a personalised link which we use every time we work together. If you prefer telephone that is also fine, I have lots of experience of this. For face to face sessions I have introduced extra distancing, cleaning, ventilation and hand washing and can wear a visor if needed.

I have a private practice in the Hamble/Netley Abbey area of Southampton and offer supportive and non-judgemental counselling for people of all ages, races, genders and sexualities. I have a safe, confidential and welcoming environment where you can talk to me about anything which is bothering you. I also work online (by Skype, Facetime, WhatsApp etc) and by telephone. I will listen carefully to help you to explore any issues which might be making life difficult and to try to find a way forward. I work with both individuals and couples, young people and adults and by telephone and face to face.

I can help with a wide range of issues and list some of these below.  In addition I also have extensive specialist experience in working with trauma (in particular sexual or domestic abuse) and in working with alcohol, drugs and addictions (including gambling, food, sex, porn and shopping).  I also hold an advanced certificate in couples' counselling.  The wider range of things I work with includes:

  * feeling anxious, low or depressed
  * feeling stressed, finding it difficult to cope with life
  * relationship and family issues (including couples counselling)
  * bereavement
  * being worried or confused about your sexuality or gender
  * dealing with the effects of sexual, mental or physical abuse
  * lack of confidence
  * low self esteem
  * panic attacks
  * managing anger or frustration
  * difficulties at school, work or college
  * obsessive compulsive disorder
  * the impact of trauma
  * coping with change
  * worries about drinking or drug use
  * resolving 'unfinished business'
  * self harm
  * compulsive behaviours and addictions

My experience of working with agencies includes 5 years with a drugs and alcohol agency and almost 4 years with a well respected local charity dealing with rape, sexual assault and domestic abuse.  In addition I currently work as a counsellor for a large employee assistance provider and for a children's home and school specialising in working with children and young people from traumatic backgrounds or affected by school exclusion.

As a 'gestalt' counsellor I work by listening to find out how you see things and what is really important to you as an individual or as an individual within a couple. I will help you to understand what you feel, why you feel the way you do and to explore what it would be like to be different. We will try to make sense of your story together so that you can then make decisions about moving forward. I will support you to identify and make changes and also to cope when things can't be changed. Although some issues take a while to resolve, many clients say they start to feel better and more in control after just a few sessions. Being able to talk openly and without fear of judgement is a huge relief for many clients.

The relationship between us as client(s) and counsellor is an important part of therapy.   I am caring, have a genuine interest in helping to make your life happier and will do my best to make sure that you feel safe and confident in working with me. I will always do what I feel is in your best interests and helps you to move forward. A key part of my approach is being fully respectful of you as your own person. I also find that having a good sense of humour can be a very useful tool. If we do decide to work together there are likely to be at least a few occasions when we find we are laughing together, even in the most difficult circumstances!

I am a member of the British Association of Counselling and Psychotherapy (BACP) and the Hampshire Association of Counsellors and Psychotherapists and I am fully policed checked. I have also been assessed by the BACP as reaching their standards of competency and, as such, have my own registration with them.

Location-wise I am based just off J8 of the M27, around 15-20 minutes from Hedge End, Locks Heath, Whiteley, Warsash and Botley, 10 minutes from eastern Southampton (Woolston, Weston, Sholing etc) and around 20 minutes from Eastleigh, Fareham and central Southampton. My private counselling room is in a peaceful, semi-rural location and has its own wc facilities. There is plenty of parking on the drive or road outside.

Training, qualifications & experience

I have many years' experience of working with adults with alcohol and addictions issues, facilitating groups and delivering 1-1 counselling and also in working with trauma and sexual and domestic abuse.  I also have considerable experience of counselling young people aged 8-25 through working in a senior school, and through working as a therapist at a children's home and school for young people from traumatic backgrounds or affected by school exclusion. I have also worked with a local charity carrying out telephone counselling for adult survivors of domestic abuse, currently work as a sessional counsellor at the local university. I also work as a counsellor for a large employee assistance provider.

My qualifications include a Higher National Diploma in counselling for which I was awarded a distinction, a '101' qualification in transactional analysis from the Berne Institue, an ABC level 3 certificate in counselling, and, from my life before counselling, an Honours degree and full professional qualification in social housing.  I am a member of the British Association for Counselling and Psychotherapy meaning that I have passed a test of proficiency to be included on their register which is accredited by the Professional Standards Authority for Health and Social Care.

With regard to couples' counselling I hold a both a certificate and advanced certificate in couples' counselling awarded by Basingstoke Counselling Service.

Member organisations


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Therapies offered

  • Cognitive behavioural therapy (CBT)
  • Couples counselling
  • Gestalt therapy
  • Humanistic therapies
  • Integrative
  • Mindfulness
  • Solution focused brief therapy

Photos & videos


Concessions offered for

  • Trainee counsellors

Additional information

The price for an individual session of 50 minutes is £45, where 6 sessions are booked and paid for in advance I offer a discount of £20 on the total price. Couples counselling sessions are for 60 minutes and the cost for these is £55.
I have a reduced rate of £40 per session for counselling students in training.

I charge a surcharge of £5 per session for clients referred by employee assistance programmes or needing invoices, this enables me to cover the additional costs. I also have a 24 hour cancellation policy so the session fee is payable if less than 24 hours notice of a cancellation is given.

If you have any queries about any of this information please do get in contact.


I am available all day Monday, Tuesday, Thursday and Friday.

Further information

I have a peaceful, safe consulting room with wc facilities. I work with people from many nearby areas including Southampton, Eastleigh, Fareham, Chandlers Ford, Warsash, Locks Heath, Whiteley, Hedge End, Woolston and Botley.

If you have any queries please feel free to give me a call or send me a text or email.

If you contact me I will get back to you within 24 hours, but usually, much more quickly.  I hope to hear from you in the near future.

Butlocks Heath

Type of session

In person

Types of client

Young people
Older adults
Employee Assistance Programme
Janet Gay BA Hons, Dip HE Counselling (distinction), MBACP

Janet Gay BA Hons, Dip HE Counselling (distinction), MBACP