Jacquie Haylett

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MBACP (Accred), Acorn Counselling
Available for new clients
Available for new clients

This professional is available for new clients.

Wellington TA21 & Chard TA20
Available for new clients
Available for new clients

This professional is available for new clients.

About me

Thanks for visiting my profile. I feel passionately about working in collaboration with and empowering clients in the best way possible to move forward in life, supporting you to find resolution to whatever difficulties are troubling you which have brought you to counselling.

How I can help

I appreciate how much courage it can take to make contact and wish to reassure you that I offer a safe space where you will feel supported, listened to, treated with respect, empathy & without judgement. and where you will be encouraged to feel safe enough to talk about things which can be sometimes difficult to put into words and make you feel vulnerable or sad. You will not be pressured to talk about anything that you do not feel ready or willing to talk about and we will work at a pace that you feel comfortable with.

I offer a FREE Introductory appointment of up to 20 minutes duration via telephone or online to give you the opportunity to ask any questions you may have prior to commencing therapy so if you are struggling and thinking about having counselling then do get in touch via email or telephone to discuss how I may be able to help.

Over the years I have observed how anybody can be affected by traumatic life changing events, Often we do not seek help until reaching a point where difficulties become so overwhelming we recognise that something needs to change You may have a specific problem for which you are seeking help, or you may feel troubled but are not sure why or feeling sad or depressed.  If you are experiencing difficulties within your relationship I offer both individual and couples therapy.

I have a special interest in supporting people experiencing anxiety, depression, grief, loss, life and relationship transitions (eg divorce, redundancy, bereavement) and where mental & emotional health is impacting on physical health. To gain specialist experience I volunteered with SWEDA Eating Disorder Team and a Bereavement Support Team.

In couples therapy you will be encouraged to openly share your concerns regarding your relationship with your partner in a safe, comfortable non-judgemental environment.  Together we will focus on gaining clarity about what you both want from your relationship. You will learn skills to improve communication between you both, and gain an understanding of your partner and their needs within your relationship.  If you decide to remain together we will explore any changes that need to be made to encourage a healthier relationship and work towards rebuilding the sense of connection that you had when you first met.  Should you decide to end your relationship then our work will focus on achieving this as amicably as possible.

I have always felt passionately about supporting people through difficult and challenging times. For many years I worked in the NHS as medical secretary to a psychiatrist and team before setting up in private practice as a complementary therapist where my special interest has been supporting people whose mental and emotional health has impacted on their physical health.

Please do not hesitate to contact me if you would like a free informal discussion to explore how I may be able to help you.

Online therapy and clinic locations

I offer online counselling and face to face appointments from a comfortable therapy room in the centre of Wellington, convenient for Taunton, Wiveliscombe, Hemyock and communities on the Blackdown Hills and Brendon Hills and for clients travelling via the M5 motorway from further afield.

I also offer face to face appointments in Chard, at Chard Natural Health Centre where I use a comfortable and spacious therapy room, and at Axminster Health and Wellbeing Centre in Axminster, convenient for nearby towns and villages including Ilminster, Honiton, Combe St Nicholas, Crewkerne, Lyme Regis, Seaton and Sidmouth.

I also work from a clinic room in Bridgwater (East Quay).

I work with adults over the age of 18 either on a long-term or short-term basis according to your individual needs.  I also work with organisations and HR departments who are seeking counselling for their staff.

Please do not hesitate to contact me for a FREE initial appointment to explore how I may be able to help you.

Training, qualifications & experience

I am a professional qualified and insured integrative counsellor and an accredited member of the British Association for Counselling and Psychotherapy - MBACP (Accred).

As an integrative counsellor I am able to tailor my approach to the individual needs of my clients, as everyone is unique and we all have different ways of processing our emotions and thoughts.

My experience includes

  • Anxiety and panic
  • Body image
  • Chronic illness and its impact/supporting those where emotional health is impacting on physical health
  • Couples/relationship counselling
  • Depression and hopelessness
  • Eating disorders and disordered eating patterns including binge eating/bulimia. 
  • Counselling before and after bariatric surgery.
  • Gender issues
  • Grief, loss and bereavement, including losses arising from changes in life's circumstances such as redundancy, retirement, relocation.
  • Loss of direction/difficult life choices
  • Low self esteem/self worth
  • Relationship challenges (family, friendships, partner, work, unfinished business from past relationships)
  • Neurodiversity
  • Trauma
  • Unresolved childhood issues

To gain specialist experience I volunteered as counsellor in a Bereavement Support Team and with SWEDA counselling clients with eating disorders.

I attend as many training courses and CPD events as possible to keep myself up to date with current practice and continue my learning including:

  • Advanced Diploma in Integrative Counselling
  • Master Practitioner Eating Disorders & Obesity (National Centre for Eating Disorders)
  • Counselling for Bariatric Patients
  • Advanced Certificate in Relationship Therapy
  • Self-harm (PODS)
  • Sexual Abuse (PODS)
  • Anxiety (NICABM)
  • Shame (NICABM)
  • Bereavement and loss
  • Foundation for Infant Loss training
  • Working with Parents after the Death of a Baby
  • Working with Complex Trauma
  • Transgender awareness

Member organisations

Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.

British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Accredited register membership

British Association for Counselling & Psychotherapy
Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

British Association for Counselling & Psychotherapy

Photos & videos


£55.00 per session
Free initial telephone or online session

Concessions offered for

  • Low income

Health Insurance/EAP

  • BUPA
  • WPA

Additional information

FREE Introductory Appointment (approximately 20 minutes duration)
If you have any questions about any aspect of counselling I welcome enquiries so do get in touch


Online and telephone appointments for individuals £55.00 per hour

Individual face to face appointments in Chard and Wellington £55 per hour, 

Individual face to face appointments in Bridgwater £60 per hour

Couples counselling /relationship therapy with more than 1 client £70.00 per hour   

If you are on a low income I offer reduced rates of £45.00 for 50 minutes.  The low cost sessions are online or telephone appointments, not face to face.  The availability for low cost appointments is limited and there may be a waiting list.

When I work

Mon Tue Wed Thu Fri Sat Sun

Face to face appointments are during office hours Monday - Wednesday

Flexible availability for online/telephone appointments including early Monday and Wednesday evening.

11 Fore Street, Wellington, Somerset, TA21 8AA

Chard Natural Health Centre, 32A Fore Street, Chard, Somerset, TA20 1PT

Type of session

In person

Types of client

Older adults
Employee Assistance Programme

Key details

DBS check

In England and Wales, the Disclosure and Barring Service (DBS, formerly known as CRB) carry out criminal records checks for individuals working with vulnerable groups, such as children. To find out more, visit gov.uk , or contact this professional directly

Ground floor therapy room available in Chard that I may be able to book on request. Therapy rooms in Bridgwater and Wellington are accessed via stairs. Online therapy offered where difficulties with accessibility

Online platforms

Google Meet


Jacquie Haylett
Jacquie Haylett