Jacqui Empson-High Verified Professional Verified Professional
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Counsellor and Supervisor
Please note: I am unable to take general enquiries until 5th September 2022

About me

Hello, my name is Jacqui and I am an experienced Person-Centred counsellor offering general counselling and with particular interest and experience in bereavement and losses of all kinds including bereavement by suicide, sudden trauma and loss of a companion animal/pet.

I come from a nursing background and work with any health related issues but cancer and end of life care are areas and I have many years experience in.  This can cover anything from health anxiety to life limiting illnesses of any kind, particularly all aspects of cancer from diagnosis onwards,

Loss can include redundancy, miscarriage, abortion and anything that leaves a sense of emptiness that is hard to explain or cope with. Covid 19 can create these feelings too.

I also have an interest in working creatively within the Person-Centred approach.

I offer counselling to individual adults at my home in Long Stratton, which is situated between Norwich and Diss on the main A140 and also online by video conferencing or by telephone.

Although Covid-19 restrictions have now been lifted, I continue to offer video or telephone sessions but have a limited number of face-to-face sessions. Please contact me for availability.

I can now offer one-to-one face-to-face session via secure and confidential video link using Zoom or doxy.me for those unable to leave home or with transport issues or wish to work with me on a specific issue countrywide. If you are interested please contact me for further details.

I offer supervision to other therapists either face to face or via Zoom or doxy.me video platforms and work from a Person-Centred approach offering supervisees an empathic, understanding and congruent relationship for them to explore their client work.

I am also a poet and offer writing for wellbeing to individuals, groups and other therapists. This can be as a dedicated session or series of workshops or incorporated into a counselling session on request. I also offer writing for wellbeing workshops as CPD for therapists.  These work very well when conducted via Zoom

I can now also offer supervision to writers/therapists using writing for therapeutic purposes / therapeutic writing / writing for wellbeing with groups or individuals.  Writers may not have an additional counselling qualification and may find difficult or complex mental health issues may emerge that they may not feel confident to handle or they may be unsure of when or if to signpost to other, more appropriate mental health services.  Supervision in this arena with an experienced counsellor and writer is a source of support for the practitioner and is often via video link.

I would enjoy the opportunity to talk with you to see if we can work together to help you find your way through your problems.

Training, qualifications & experience

I qualified as a nurse in 1979 but left that profession in the 1980's having specialised for many years in cancer nursing and end of life care. This experience enables me to work effectively with cancer patients, families and friends from pre-diagnosis to end of life and beyond for the family. I found myself using counselling skills a great deal in this situation.

I obtained the Post-Graduate Diploma in Counselling at the University of East Anglia in 2000. I had previously been trained by Cruse Bereavement Care in 1997 and volunteered as a counsellor with them for 10 years. I offered In-service training and assisted with the initial training course from 2002 - 2006.

In 2016 I undertook a training course  in and obtained a BACP Endorsed Certificate in Clinical Supervision .

2021 - I have taken a 100+hour training course OCST4 in Audio and Webcam counselling and passed with a Credit and am now registered with ACTO (Association for Counselling and Therapy Online).

I have also undertaken university studies in History of Art obtaining a BA(Hons) in the subject in 1990 fuelling my interest in creative therapy. I took a weekend course with Natalie Rogers, creator of Person-Centred Expressive Therapy in 2003 and have incorporated these ideas into my work.

My interest in the therapeutic benefits of creative working, particularly writing, has been with me since my teenage years and in 2013 I went to Ty Newydd in Wales to undertake a Writing in Health and Social Care course to consolidate my work as a poet, using writing as therapy and increase my understanding of this growing field and the research evidence for its effectiveness in maintaining wellbeing.  I am a published poet and have been writing for over 48 years.

Member organisations


British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.


The Association for Counselling and Therapy Online (ACTO)

The Association for Counselling and Therapy Online

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

British Association for Counselling & Psychotherapy

Other areas of counselling I deal with

Bereavement through loss of a companion animal/pet

Bereavement by suicide and/or other sudden traumatic events and complex grief issues

Anxiety around health and illness

Writing for Wellbeing for groups or individuals as well as within organisations as part of Workplace Health and Wellbeing

Counselling support for the dying and their families, before and after death for families.


£50.00 per session

Concessions offered for

  • Low income
  • Keyworkers
  • OAPs
  • Students
  • Trainee counsellors
  • Unemployed

Additional information

Counselling Fees: For individuals I offer a no obligation, telephone assessment/exploratory phone session of 30 minutes for online webcam, telephone and face-to-face working for a fee of £25.

For individuals who continue my fees are £50 a session which last 60 minutes . This price applies to online webcam,  telephone and face-to-face sessions.

I offer a reduced fee for students, NHS staff and those in receipt of benefits and this is negotiated on an individual basis if I have concessionary spaces available.

I am open to negotiating a reduced fee / alternative frequency of sessions if you are in financial difficulty due to the rising cost of living.

Fees for groups are £60 per session after the introductory session of £30.

Supervision fees are:
First exploratory meeting - if we continue working together then it is included in the first full hour fee - otherwise a fee of £20 will be charged for that session
£50 per hour and £75 per 1.5 hours. If booked as a block of 2 sessions I offer a fee of £70 for qualified and accredited practitioners. I offer a reduced rate for trainees and newly qualified practitioners and these are negotiated on an individual basis.

During the Covid-19 pandemic I am open to negotiating a fee if you are in financial difficulty.

Fees for CPD or other items are agreed on an individual basis.

When I work

Please contact me for the my availability as this can change quite quickly.

I have limited face-to-face sessions, daytimes only, please contact me for details.

Further information

I am a member of the BACP and have ongoing supervision and continue with my own personal and professional development with further courses and training.

I have undertaken a course in online videocam and telephone counselling in 2021

I am fully insured and have been DBS checked.

Norwich, Norfolk, NR15

Type of session

In person

Types of client

Older adults

Key details

DBS check

In England and Wales, the Disclosure and Barring Service (DBS, formerly known as CRB) carry out criminal records checks for individuals working with vulnerable groups, such as children. To find out more, visit gov.uk , or contact this professional directly

As my premises are not wheelchair accessible I offer online, video or telephone sessions for any client who wishes to work with me in this situation.

Online platforms



In person

I offer supervision from a Person-Centred perspective to other counsellors/therapists and those in roles supporting clients or patients.

View supervision profile