• Home
  • >Jackie Milliner BACP registered member, Business Psychologist

About me

I've been where you are right now.  You've been putting this off.  You're a bit scared, unsure of whether, or not you are doing the right thing.  You may think your issue is silly, or that there are people in the world way worse of than you, but if nothing changes, then nothing changes.  Therapy is an investment in you.

Who can I help?

Your mental health is mostly fine and you seem to have all the trappings of a nice life, but something seems a bit ‘off’. Something or even someone is stopping you from feeling fulfilled, valued, confident, but you are not quite sure what that ‘something’ is. You might even feel the ‘something’ is ‘silly’. Maybe you feel anxious, stressed by work or a relationship, stroppy teenagers and being a good enough parent, or you are worried about someone else, or there’s too much stuff going on in your life because you are too busy putting the needs of others first. Perhaps there is a change on the horizon and you are not sure what to do. You may need to adapt to remote working or returning to work after a long gap. You’ve tried a few things to help yourself, because ‘it’s good to talk’. You confided in family and friends, but felt judged, or they told you what to do, or they turned the conversation round to their own issues. I listen, and I mean really listen to you in a non-judgmental way help you to find your own path.

Perhaps you recognise that you do have some sort of mental health issue, but you are not sure what or how counselling can help or if I am the best person to support you or if my approach is right for you. It could be that you have experienced some sort of loss, a bereavement, redundancy maybe, breakdown of a relationship etc.

What do I do next?

If you've gotten this far, then maybe you're willing to go a little further. You’ve already taken that first step to find what you need. If you recognise yourself here, something resonates with you or it feels right then maybe I am the counsellor for you.

I can offer you a free 15 minute explore call to help you find out more.

What happens in the explore call?

I will ask you some questions via your preferred medium, e.g. biodata and your expectations for the work, to establish if I am the right person to support you.  I will suggest a referral if I do not think I am the right person for you.

What happens in a typical session?

A session is 50 minutes long.  I will offer you the session for you to talk about whatever you wish to bring.  I will actively listen to you and encourage you to explore your feelings around the issues that you bring.  If appropriate we might use some tools from other types of therapy to support the work.  This might involve homework!

How many sessions do I need?

For some people one session might be enough, for others a longer series of sessions might be needed.  I will not make you have more than you need!

Training, qualifications & experience

  • Diploma in Therapeutic Counselling
  • Certificate in Online Counselling
  • 20 years experience in education - support staff roles and teaching, mentoring, coaching and careers work.
  • Business Psychologist

Member organisations


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Therapies offered

  • Cognitive behavioural therapy (CBT)
  • Mindfulness
  • Person-centred therapy
  • Solution focused brief therapy


Free initial explore call, then £45.00 per session.

Concessions offered for

  • Students
  • Trainee counsellors

Further information

Online counselling only offered at present but your choice of webcam, email, text or phone.

I can offer walking and talking therapy if you live near me - Maidstone, Kent.


Type of session

In person
Home visits

Practical details

Sign language
Other languages None


Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Wheelchair user access Unspecified


My office hours are 9-5 Monday to Friday but I can be flexible if necessary.

Types of client

Young people
Older adults


Jackie Milliner BACP registered member, Business Psychologist

Jackie Milliner BACP registered member, Business Psychologist