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About us

IMPACT is a registered charity, established in 1999. (Charity number 1096013).

What We Offer

We offer confidential counselling and psychotherapy for anyone aged 5+ in relation to emotional well-being, relationships, behavioural problems and addiction

Our qualified counsellors work within a broad range of therapeutic approaches to make sure we best meet the needs of every client.

We work with:

  • Emotional Health: anxiety/stress, depression, anger, suicide, self-esteem etc.
  • Relationship difficulties
  • Bereavement/Loss
  • Problem behaviours: self-injury, eating disorders, drug/alcohol misuse, Internet/Gaming, OCD, Gambling, etc.

Training, qualifications & experience

All counsellors/psychotherapists working at IMPACT are trained and registered with the BACP (British Association for Counselling & Psychotherapy) or ACCPH (Accredited Counsellors, Coaches, Psychotherapists and Hypnotherapists).

Member organisations *


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

We have verified that at least one professional at this organisation is registered with the relevant professional body.

Photos & videos


Concessions offered for

  • Low income
  • Unemployed

Additional information

Income based fee-paying service


Opening times are: Monday-Tuesday 09:00-17:00 Wednesday-Thursday 09:00-20:00 Friday 09:00-16:00 Closed weekends Answer phone messaging service available out of hours.

Impact, The Peoples Centre
High Street

Type of session

In person

Types of client

Young people
Older adults
Employee Assistance Programme


IMPACT Psychotherapy & Counselling Services

IMPACT Psychotherapy & Counselling Services