IMPACT Psychotherapy & Counselling Services Verified Professional Verified Professional
Verified Professional

Every professional displayed on Counselling Directory has been independently verified by our team to ensure they have suitable credentials to practise.

About us

IMPACT is a registered charity, established in 1999. (Charity number 1096013).

What We Offer

We offer confidential counselling and psychotherapy for anyone aged 5+ in relation to emotional well-being, relationships, behavioural problems and addiction

Our qualified counsellors work within a broad range of therapeutic approaches to make sure we best meet the needs of every client.

We work with:

  • Emotional Health: anxiety/stress, depression, anger, suicide, self-esteem etc.
  • Relationship difficulties
  • Bereavement/Loss
  • Problem behaviours: self-injury, eating disorders, drug/alcohol misuse, Internet/Gaming, OCD, Gambling, etc.

Training, qualifications & experience

All counsellors/psychotherapists working at IMPACT are trained and registered with the BACP (British Association for Counselling & Psychotherapy) or ACCPH (Accredited Counsellors, Coaches, Psychotherapists and Hypnotherapists).

Member organisations *


British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

We have verified that at least one professional at this organisation is registered with the relevant professional body.

Photos & videos


Concessions offered for

  • Low income
  • Unemployed

Additional information

Income based fee-paying service

When we work

Opening times are: Monday-Tuesday 09:00-17:00 Wednesday-Thursday 09:00-20:00 Friday 09:00-16:00 Closed weekends Answer phone messaging service available out of hours.

Impact, The Peoples Centre, High Street, Madeley, Telford, Shropshire, TF7 5AS

Type of session

In person

Types of client

Young people
Older adults
Employee Assistance Programme


IMPACT Psychotherapy & Counselling Services

IMPACT Psychotherapy & Counselling Services