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IMPACT Psychotherapy & Counselling Services

Telford, Shropshire, TF7 5AS
01952 223165 01952 223165

About us

IMPACT is a registered charity, established in 1999. (Charity number 1096013).

What We Offer

We offer confidential counselling and psychotherapy for anyone aged 5+ in relation to emotional well-being, relationships, behavioural problems and addiction

Our qualified counsellors work within a broad range of therapeutic approaches to make sure we best meet the needs of every client.

We work with:

  • Emotional Health: anxiety/stress, depression, anger, suicide, self-esteem etc.
  • Relationship difficulties
  • Bereavement/Loss
  • Problem behaviours: self-injury, eating disorders, drug/alcohol misuse, Internet/Gaming, OCD, Gambling, etc.

Training, qualifications & experience

All counsellors/psychotherapists working at IMPACT are trained and registered with the BACP (British Association for Counselling & Psychotherapy) or ACCPH (Accredited Counsellors, Coaches, Psychotherapists and Hypnotherapists).

Member organisations *


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

We have verified that at least one professional at this organisation is registered with the relevant professional body.

Therapies offered

  • Cognitive and behavioural therapies
  • Cognitive behavioural therapy (CBT)
  • Couples counselling
  • Humanistic therapies
  • Integrative
  • Mindfulness
  • Other therapies
  • Person-centred therapy
  • Play therapy
  • Psychoanalytical and psychodynamic
  • Solution focused brief therapy
  • Transactional analysis

Photos & videos


Income based fee-paying service

Concessions offered for

  • Low income
  • Unemployed

The Peoples Centre
High Street

Type of session

In person
Home visits

Practical details

Sign language
Other languages None


Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Wheelchair user access Unspecified


Opening times are: Monday-Tuesday 09:00-17:00 Wednesday-Thursday 09:00-20:00 Friday 09:00-16:00 Closed weekends Answer phone messaging service available out of hours.

Types of client

Young people
Older adults
Employee Assistance Programme


IMPACT Psychotherapy & Counselling Services

IMPACT Psychotherapy & Counselling Services