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Helen Poole - PG Dip. MBACP

Manchester, Greater Manchester, M30
07949 086 103 07949 086 103

About me

My passion for people, helping others, understanding and developing myself continues to play a huge part in my personal life as well as my historic career in Human Resources and Learning & Development. I am absolutely aware that acknowledging you might need help and/or benefit from therapy is, for many, a brave and difficult step and that it can often take strength just to pick up the telephone.

I will offer you acceptance, warmth, empathy, patience and a down-to-earth professionalism. I have worked with adult clients in a variety of areas including:

• Grief & Loss (bereavement, relationship breakdown, loneliness)
• Domestic abuse (including physical, emotional & financial)
• Sexual violence (including rape and sexual abuse)
• Anxiety (general and health anxiety)
• Depression (low mood/low self-esteem, suicidal thoughts and/or ideation)
• Infertility
• Adoption
• Challenges with interracial/cross-cultural relationships.

I trained as a person-centred counsellor, which means that I will work with whatever you bring into therapy in the ‘here and now’. I will not offer you advice; I will help you to explore your feelings and thoughts with the aim of understanding yourself better and hopefully through this experience, you will find ways to cope and/or heal yourself. However, I am also flexible, and we can discuss whether it might be helpful to try something different, for example, I have also trained in Cognitive Behavioural Therapy (CBT) techniques and can take an integrated approach if this would be helpful to you. Ultimately, I will be led by you, however I personally believe that it is more beneficial in the long-term to acknowledge and properly process your feelings and thoughts before trying to 'fix' them.

I work part-time as a counsellor within the NHS, specialising in Sexual Assault/Rape, domestic violence and associated trauma.  I also do some private practice work which is more generalised. Prior to this I volunteered as a counsellor for an organisation supporting women experiencing (or who have experienced) domestic abuse. I have attended training courses in recognising domestic/physical/emotional/psychological abuse, and in areas of adult and child safeguarding.

I am a registered member of the British Association for Counselling and Psychotherapy and work within their Codes of Ethics and Practice.

Training, qualifications & experience

I hold a Post Graduate Diploma in Counselling and Psychotherapy (professional training) and a  Post Graduate Certificate in Cognitive Behavioural Therapy.   I also hold a Post Graduate Diploma in Human Resource Management.

Member organisations


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Other areas of counselling I deal with

Relationship breakdown/loss


Challenges with cross cultural relationships


My approach is to have an initial brief chat over the telephone to discuss what you might want from therapy; however, I also firmly believe from my own experience as both counsellor and client that the best basis for therapy will be a safe and positive connection between us. If you wish to then go ahead and arrange an introductory face to face (50 minute) session to see how we both feel about working together,, this will cost £35.  If we decide to continue working together, all sessions after this will be £40 for 50 minutes.

I offer a reduced fee of £30 per session (50 minutes) for counselling students who are required to undertake person-centred counselling as part of their professional training.

Further information

I am based in the M30 area (Monton) and work from a Wellness centre in the heart of Monton village.  I tend to have more availability in the evenings or weekends at present, although can be flexible where possible.

Greater Manchester

Type of session

In person
Home visits

Practical details

Sign language Unspecified
Other languages None


Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Wheelchair user access Unspecified

Helen Poole - PG Dip. MBACP

Helen Poole - PG Dip. MBACP