Helen Metcalfe

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she/her
MBACP Dip. Couns
Accepting new clients
Accepting new clients

This professional is available for new clients.

location_on York, North Yorkshire, YO32
Accepting new clients
Accepting new clients

This professional is available for new clients.

About me

Are you feeling troubled? Or you may be feeling stuck in a rut, feeling that something needs to change but not quite sure where to start?

I work in a person centred way, this means that I offer a warm, non-judgmental and accepting space for you to explore your thoughts and feelings and begin to find a way forward, making the changes which are right for you.

It’s important to find the right counsellor for you, and I am pleased to be able to offer a free 30 minute phone consultation for us to explore how counselling might help you and how we might work together. You may want to find out more about counselling, and what you can expect, and I am happy to explore any questions or concerns you may have.

I offer concessions to clients who are on a low income. Please ask if this is something you would like to discuss.

Training, qualifications & experience

I am a fully qualified counsellor and a registered member of the BACP and I am fully insured. My training and qualifications include:

  • Level 4 - Diploma in Therapeutic Counselling
  • Level 3 - Certificate in Counselling Studies
  • Level 2 - Certificate in Counselling Skills
  • TA101 - EATA (European Association for Transactional Analysis 
  • Diploma in Mindfulness
  • Diploma in inner child therapy
  • Working with bereavement & complex grief
  • Working with suicide 
  • Working with trauma and the biology of anxiety

My experience of working with clients in the NHS and in my private practice includes working with bereavement and loss, trauma, anxiety, low self-esteem, low mood and depression. I also have experience of working with parents and carers of children who have SEND.

I am an adult education tutor (Level 2 Certificate in Counselling Skills) for the City of York Council.

Member organisations

BACP
British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred). Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA). Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision. Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training. All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Accredited register membership

British Association for Counselling & Psychotherapy
Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

British Association for Counselling & Psychotherapy

Areas of counselling I deal with

Therapies offered

Fees

£40.00 per session
Free initial telephone session

Concessions offered for

  • check_circle Low income
  • check_circle Keyworkers
  • check_circle OAPs
  • check_circle Students
  • check_circle Unemployed

Additional information

£40 per 60 minute session.

I offer concessionary rates to those on a low income/students/in receipt of benefits.  Please don’t hesitate to ask if this is something you'd like to discuss.

When I work

Mon Tue Wed Thu Fri Sat Sun
Morning
Afternoon
Evening
Night

I offer in person sessions at New Earswick Folk Hall on a Thursday and have some slots available for morning and early afternoon. I also offer online sessions on Mondays.

New Earswick, York, North Yorkshire, YO32

Type of session

In person
Online
Phone

Types of client

Young adults (18-24)
Adults (25-64)
Older Adults (65+)

Key details

DBS check info

In England and Wales, the Disclosure and Barring Service (DBS, formerly known as CRB) carry out criminal records checks for individuals working with vulnerable groups, such as children. To find out more, visit gov.uk , or contact this professional directly

Hearing induction loop
Wheelchair user access info
Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a Counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the Counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

New Earswick Folk Hall is an accessible building (assistive hearing loop and fully wheelchair accessible), plenty of free parking and can be reached easily by bus within the York area.

Online platforms

Zoom