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About me

Hi, my name is Helen - I am a qualified counsellor and I work with adult clients.

As we begin to slowly emerge from lockdown, the world may feel like a different place. Perhaps all this is making you feel anxious, uncertain or overwhelmed. Maybe you have lost a sense of who you are and feel you need to find a new direction in your life.

I offer you a unique space in which to feel heard - all of your feelings are welcome. We will go at your pace in exploring whatever difficulties and feelings you are experiencing.

I integrate mindfulness into my work - and I can help you implement techniques and strategies to help manage anxiety and panic, depression and stress. Practising mindfulness can also allow you to experience compassion and acceptance, both for yourself and others, making you feel more resilient, and helping to improve your relationships, both in your personal and professional life.

Please take a look at my website for a more detailed overview on how I work and how we may be able to work together.

I am able to offer you accessible counselling, via Zoom or on the phone, in the comfortable surroundings of your own environment.

I offer an initial, free, 30 minute consultation - I welcome any questions or concerns you may want to explore.

Training, qualifications & experience

Level 4 - Diploma in Therapeutic Counselling

Level 3 - Certificate in Counselling Studies

Level 2 - Certificate in Counselling Skills

I currently provide counselling to adults within the NHS, and I have the privilege of working with a diverse range of clients. My experience includes working with bereavement and loss, trauma, anxiety, low self-esteem, low mood and depression. I also have experience of working with carers of children who have SEN.

I am also a volunteer parent mentor for City of York Council.

I participate in regular CPD (please see my website for further details).

I am a member of the BACP, I have full insurance and I have enhanced DBS certificates (NHS and City of York Council).

Member organisations


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Therapies offered

  • Humanistic therapies
  • Integrative
  • Mindfulness
  • Person-centred therapy
  • Transactional analysis


£40.00 per session
Free initial telephone or online session

Concessions offered for

  • Low income

Additional information

£40 per 60 minute session.

If you consider yourself to be on a low income, please don’t hesitate to ask if you would like to discuss a concessionary rate. 


Monday Tuesday Wednesday Thursday Friday Saturday Sunday

Further information

I can offer sessions by Zoom or phone, whichever fits with you.

Type of session


Types of client

Older adults

Key details

DBS checked

Online platforms

Helen Metcalfe (MBACP)

Helen Metcalfe (MBACP)