About me

About Counselling:

I appreciate that reaching out to a counsellor can be a very difficult thing to do. It is often hard to articulate our feelings and there may be a fear that bringing what is troubling us out into the open will give it an unwanted intensity and focus. There may also be an inclination to dismiss our own needs in order to fulfil the demands and expectations of others and of society in general. Allocating time to our emotional well being can be seen as an indulgence and yet the internal suffering that can come about from suppressing our emotional needs is often very distressing and painful. I believe that once we truly understand why we think and feel as we do it can be life changing. It can allow us to make different choices and helps us approach and view situations in a more positive, constructive way.

How I work:

During the covid-19 crisis, I am offering online counselling either via video conferencing or phone call. An initial 20 minute phone session is FREE at this time.

As an integrative counsellor, I draw from a range of psychological theories (including psychodynamic, humanistic and CBT) depending on what your needs and personality requires.

What I can help with:

Alongside private practice, I have worked for the NHS in a GP surgery where I have seen clients with a wide range of issues and I also volunteer as a bereavement counsellor. Symptoms and life issues that I frequently work with include depression, anxiety, bereavement, relationship and family issues, trauma, phobias, generalised anxiety disorder and panic disorder . However, this list is by no means exhaustive and many people come to counselling because they have a general feeling of low mood and a sense that life is not how they would like it to be.

Above all else, I believe it is the relationship between the counsellor and client that will provide the best opportunity for change and as such, no matter how big or small the problem seems to you, you will be treated with warmth and respect.

Training, qualifications & experience

I am fully qualified counsellor with a BA (Hons) in Integrative Counselling. I am a member of the BACP and adhere to their strict code of ethics. I have regular supervision with a BACP accredited supervisor and I am committed to ongoing professional training as per the BACP guidelines.

I have experience working as a counsellor in an NHS GP's surgery as well as in a bereavement service.

Member organisations


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Photos & videos


From £30.00 to £55.00
Free initial telephone session

Concessions offered for

  • Keyworkers
  • Students
  • Trainee counsellors

Additional information

Covid-19 update: I am offering a FREE initial telephone session of 20 minutes. Subsequent telephone sessions would be £35 for 45 minutes.  A Zoom session costs £45 for 50 minutes.

In person sessions cost £55 and last 50 minutes. I offer a discounted rate for the first session. Other concessionary rates may be available and I would be very happy to discuss these with you.


COVID-19 UPDATE: I am available for online sessions and can offer a FREE initial 20 minute consultation by phone. Please contact me for more details.

Further information

I have comfortable, well appointed rooms in beautiful Mayfair (2 minutes from Bond Street tube)  and Surbiton (close to local transport and with free parking).  Please take a look at my website for more information about the work I do and how I may be able to help you.

Type of session

In person

Types of client

Young people
Older adults

Key details

Wheelchair user access

Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.


Helen Caro

Helen Caro