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Heidi Williams Registered MBACP BA (Hons.) Grad. Dip. Counselling

Congleton, Cheshire, CW12 3RT
07503 198 801 07503 198 801

About me

In an ideal world, we would all have a friend or family member we could share our problems with.
Talking & off-loading our worries often helps us feel much better. But where do you go if you don't have someone close?

The answer could be to choose a therapist, such as myself.
I'm Heidi Williams, a personal counsellor, & I can help you move forward when you would like to talk through your feelings, & start making positive changes in your life.

I trained as a counsellor after overcoming trauma & loss in my own life, so you'll know that I'm on your side. I run a small, friendly practice in Congleton, & clients I've worked with have made lasting changes in their lives, usually after the first few sessions.

It's my belief that counselling can help everybody improve their quality of life & I'll work with you to find out what's stopping you from being the best you can.

I aim to see you within a few days of initial contact & try hard to fit appointment times around your work schedule.

Training, qualifications & experience


B.A. (Hons.) Humanities (Manchester Metropolitan University)

Registered General Nurse - Level 1 (Staffordshire General Infirmary)

Graduate Diploma in Counselling (Manchester Metropolitan University)

University Certifcate H.E. in Counselling (Manchester Metropolitan University)

BACP Member & BACP Registered, having passed the BACP Certificate of Proficiency Assessment (Liverpool)

Training in Rewind Technique for PTSD with Dr David Muss, Director of the Post Traumatic Stress Disorder Unit, BMI Hospital, Birmingham (University of Manchester)

Certificate in Managing Stress with Mindfulness (The Mental Health Foundation)

Masterclass and Workshop in Cognitive Behavioural Therapy with Professor Windy Dryden (CCC, Cambridge).

I constantly update my counselling skills by attending professional development courses & workshop training days, over & above the BACP suggested level.


I've run my own private practice in Congleton town centre for several years, & previously set up a new counselling service at The Therapy Rooms in Macclesfield. Apart from my private work, I've volunteered as an unpaid counsellor at a large community centre, working with adults with long-standing, complex needs and also with a charity for homeless clients.

In 2012, I was involved in a psychosexual research project, working with the Department of Gender Studies at the University of Paris VIII in France & undertook a 'Body Image & Sexuality' course studying sexuality & self-image issues in counselling.

I work with many female & male clients who have suffered abuse & attended a 'Working with Domestic Abuse' course with Dr Kathryn Kinmond in 2013 and a BACP training day 'Working Therapeutically with Domestic Abuse' in 2016.

Before counselling, I worked for many years as a Nursing Sister for the NHS & within private medicine. My nursing background gives me an in depth knowledge of health concerns, medical conditions, psychosexual problems and bereavement issues. I've also worked for Social Services within South Cheshire, where I gained experience of working with clients from deprived backgrounds, clients with special learning needs & elderly clients and their carers.

Member organisations


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Other areas of counselling I deal with

I have a special interest in depression and extensive knowledge of male & female health issues and chronic illness.

I also have a number of years' experience in palliative care and loss and bereavement work.

Therapies offered

  • Integrative
  • Person-centred therapy


I work with clients on a one-to-one basis, from teens to octagenerians!

Each session last for 1 hour and costs £35.
I am able to offer a Student discount.

Payment is by cash or cheque.

Appointment times are by arrangement and I will try to see you within a few days of initial contact. I offer evening appointments every Wednesday.

Further information

I am a Member of the British Association for Counselling and Psychotherapy (BACP) and passed the BACP Certificate of Proficiency Assessment in March 2013. I am listed on the BACP Register.

I am a Policy Panel Member of the Mental Health Foundation - a charity which campaigns and lobbies the Government for better provision of services for people affected by mental health issues.

I hold full insurance status.

Congleton Counselling Practice
29 Isis Close
CW12 3RT

Type of session

In person
Home visits

Practical details

Sign language
Other languages None


Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Wheelchair user access Unspecified


9am to 6pm Mon, Tues, & Thurs. 9am to 7.30pm Wed.

Types of client

Heidi Williams Registered MBACP BA (Hons.) Grad. Dip. Counselling

Heidi Williams Registered MBACP BA (Hons.) Grad. Dip. Counselling