Heidi Wassall

Heidi Wassall

Bicton Heath



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About me

I am a qualified and experienced accredited counsellor who has years of experience of working with both adults, young people and children. I work from a secure environment in a safe, none-judgemental confidential way.

I think that good therapy involves a balance between empathetic listening, and thoughtful interventions. For some it might be helpful to learn new ways of coping with challenging events, and for others it might be more important to feel safe to talk and be understood.

I have worked as a counsellor in a wide range of settings: schools colleges, NHS, as well as within private practice.

I have experience of working with many issues including:

  • depression
  • anxiety
  • bereavement
  • self-harm
  • relationship problems
  • domestic violence
  • anger management.

Whatever issue you bring I aim to work at your own pace to explores thoughts and feelings to gain more self-awareness and ultimately to work towards a more satisfying and fulfilling life.

I work with adults, young people and children on an open-ended basis or for an agreed time period. I often initially suggest 6 sessions, working collaboratively and deciding a goal we wish to reach, thereafter we review our progress and decide if more sessions are required

I'm bound by the BACP code of ethics and committed to clinical excellence.

I would be happy to hear from you and to speak to you individually about the service I offer.

Thanks for your time and for looking at my profile.

Other areas of counselling I deal with:

EAGALA model fits well with young people who may suffer:

  • anxiety
  • depression
  • confidence
  • self worth
  • relationship difficulties
  • family problems
  • trauma
  • PTSD
  • autism
  • bereavement.
  • For those who find being face to face difficult it offers a more relaxed approach.
  • Bereavement counselling young people.
  • Self harm, young people.
  • Anger Management for young people.
  • CBT (Cognitive behavioural therapy.)

Training, qualifications & experience

Accredited Counsellor with the British Association of Counselling and Psychotherapy (BACP).

Foundation degree in Person Centred counselling (Edge Hill University).

Level 6 Advanced Diploma Certificate in applications of cognitive behavioural interventions (Staffordshire University.)

Hospital managers panel training- Mental Health Act NHS.

Awareness in Bereavement care Level 2.

Practitioners training for Domestic violence (Freedom Programme.)

Asperger’s Syndrome Awareness Training.

Mental Health first Aid Training.

Attachment training.

Working with Self-Harm in Counselling and Psychotherapy.

Radicalisation Training.

Certificate in Therapeutic Counselling Skills for Children (The Centre for Child Mental Health.)

Certificate in Youth and Community studies Level 3.

Domestic Violence Awareness for safety of children and young people. Relate institute.

Trained in Person-centred counselling, and CBT (Cognitive Behavioural Therapy). For more information on these therapies please go to our web-site.

Experience in the voluntary and private sectors, in school environments both primary and secondary.

For more information please visit: www.listeningroomcounsellingservice.com

Also trained in Equine Therapy (Egala Model.)

Member organisations

Registered / Accredited


Accredited register membership

Other areas of counselling I deal with

for more information please visit www.thelisteningroom4schools.co.uk and www.listeningroomcounsellingservice.com


You will normally attend one counselling session per week on a day and time that is convenient to you. These sessions will normally last up to 50 mins and reviews will take place every six weeks. At each review, we will discuss progress and evaluate and identify the need for further counselling. If you cannot attend arranged sessions, we would ask that you leave a message on 01939 200513. We will then contact you to re-arrange a session. Missed appointments will be charged for, please notify us at least a day in advance of non attendance.

£35.00 per 50 min session. Cash/Cheque or Bank transfer

Equine Assisted Psychotherapy/Learning. For a price list detailing equine therapies and group and individual requirements please get in touch.    

Fee's are reviewed annually.

Your enquiry is important. If I am unable to initially take your call, please leave us a confidential voice message, stating your name and the return telephone or mobile number that you would like us to return your call on. Please indicate in your message, if you would like us to return your call at a preferred time convenient to you.

Further information

I have full Professional Liability Insurance - documentation disclosure available on request.

Up to date CRB certificates and Child Protection documentation.

I am a member of the BACP and adhere to the Ethical Framework for Good Practice in Counselling and Psychotherapy.

I am a certified Eagala practitioner and adhere to the EAGALA code of ethics.(Equine Assisted Growth and Learning Approach).

Continual professional development, is on-going and a necessary part of providing the best service and care for all my customers.

Maps & Directions

Shrewsbury, SY3
Shropshire, SY4

Type of session

Online counselling: No
Telephone counselling: No
Face to face counselling: Yes

Practical details

Sign language: Unspecified
Other languages: None


Wheelchair access: Unspecified


Monday am/pm, Thursday am/pm Fridays am

Types of client

Young people
Older adults