Heidi Luxford Registered MBACP, Counselling for Adults and Young People

Heidi Luxford Registered MBACP, Counselling for Adults and Young People


07377 880229

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About me

Only when we are brave enough to explore the darkness will we discover the infinite power of our light. Brene Brown

What is counselling?

People seek counselling for many different reasons. Sometimes they do not know what is wrong, just that something is not right. Inevitably we will all face difficult and challenging times in life when we may feel overwhelmed, and unable to cope. At such times, most people will admit that it is helpful to talk. Unfortunately, when we need to be heard most, we may not feel fully understood by those we talk to. Perhaps those around us, such as friends or family, are too close to be able to really hear what we are trying to say.

This is where counselling can be helpful because it provides a uniquely ‘safe’ space for us to explore feelings at our own pace with someone who is not directly involved, but who is professionally qualified, and who will listen to us and accept us without judging or criticising.

My commitment to you

As a fully qualified and experienced counsellor, I will listen to you and try hard to understand things from your perspective without judgement or criticisism. I believe that no one knows better than you what it is like to live your life, and I believe that you have all the answers you need within you. My role is to accompany you on a journey to bring into awareness what may be troubling you, and to discover together ways to remove obstacles and make changes necessary to face the future more positively.

I will provide a space for you to be yourself. I will accept you as you are without condition, and it is my hope that we can build a trusting therapeutic relationship in which you will have the freedom to express yourself and find your own answers. I truly believe this relationship is at the heart of successful outcomes in therapy, which is why I will always strive to create and build upon trust and mutual respect.

I work with both adults and children and young people, aswell as with families and groups. I am able to deliver a range of therapeutic interventions to suit the individual's needs and this may include Cognitive Behavioural Therapy techniques or play therapy for younger children.

I am committed to providing treatment which is safe and supportive, and which offers the opportunity for real and lasting change.

Real and lasting change is possible. 

Training, qualifications & experience


Adults:  In my private practice I have worked effectively with adults on a variety of issues including General Anxiety Disorder, depression, work related stress and relationship difficulties.

Children & Young people: I have extensive experience of working with children and young people in a variety of settings, including primary and secondary schools, and local youth agencies. I have a special interest in helping young people to feel heard and understood. Many emotional problems later in life stem from unresolved childhood issues so I am passionate about early intervention as being key to a successful outcome, and therefore helping individuals to reach their full potential.

For younger children talking may be difficult, so a different approach can be really helpful to allow them to express difficult emotions, such as play or art therapy. Some of the issues I have worked with are; Anxiety, (general anxiety disorder, social anxiety, panic attacks, panic disorder, post traumatic stress disorder) depression, low self esteem, parental divorce/separation, exam stress, self-harm, OCD, anger, relationship difficulties, eating disorders and bereavement.

In addition to my private practice work, I have implemented and now manage a counselling service in a secondary school in Buckinghamshire. I have worked for Place2be, a children's mental health charity providing school-based support and therapeutic intervention for primary school aged children.

Families/groupwork: I am qualified to work therapeutically with families or in groups


ABC Level 3 Counselling skills

Level 4 Diploma in the Theory and Practice of Counselling and Psychotherapy

Level 5 Certificate in Cognitive Behavioural Therapy Techniques

Certificate in Working with Families Therapeutically

Safeguarding training 2018

BACP Register Certificate of Proficiency

Specialist training courses completed in:-

  • Recognising common mental health difficulties in children and young people Inc. Anxiety and Panic attacks, Post traumatic Stress disorder, Panic disorder and Depression
  • Domestic Violence & Young People
  • Drugs and Alcohol abuse
  • Self harm
  • Eating disorders
  • Bereavement
  • Pregnancy/Abortion
  • Sexual Health
  • Working with Metaphor
  • Helping children and young people tell their stories
  • Children’s and young people's emotional well-being

    Memberships of Professional Bodies:-
    I am an accredited registered member of the British Association for Counselling & Psychotherapy (BACP) and I am bound by and adhere to their Ethical Framework for Good Practice. 
    I hold full Professional Liability Insurance and a clear enhanced Criminal Records Bureau check.

Member organisations


Accredited register membership


I would be delighted to hear from you to talk more about how counselling could help in your situation. Please feel free to contact me for an informal discussion.

For Individuals:
The fee is £50 for each session (50 mins), payable on the day by cash or cheque. I am sometimes able to offer concessionary rates, so please ask for details.

I charge half the agreed fee for our first session which is a no-obligation opportunity for us to meet in person, and decide whether we will be able to work together. Parents can accompany their children for part of this meeting if that would be helpful.

Evening and weekend appointments are available on a flexible basis.

I understand that sometimes appointments need to be cancelled or re-arranged. There is no charge if 24 hours' notice is given.

Further information

I offer flexible appointments including evenings or weekends in a comfortable and confidential setting in Egham Surrey.

It is entirely up to you how long you come for counselling. For some people just a few sessions can help, others choose to stay longer depending on their individual needs.

Maps & Directions

Egham, TW20

Type of session

Online counselling: Yes
Telephone counselling: Yes
Face to face counselling: Yes
Home visits: No

Practical details

Sign language: Unspecified
Other languages: None


Wheelchair access: Unspecified


I am currently available all day on a Wednesday. I can sometimes offer evening or weekend appointments

Types of client

Young people
Older adults