Heather Robertson Verified Professional Verified Professional
Verified Professional

Every professional displayed on Counselling Directory has been independently verified by our team to ensure they have suitable credentials to practise.

Registered Counsellor & MBACP (she/her)

About me

Life can be overwhelming. Perhaps things are feeling too much right now, but you are telling yourself that you *should* be able to handle it. Maybe you are happy to support others, but struggle to give yourself permission to ask for help.

You no longer have to do it alone.

Together we can explore what is causing you difficulty, and find a way through. 

I offer you a space to explore, express, and process what has brought you to therapy, supporting you to reconnect with yourself, with others, and with your life. I will help you to raise your awareness of your thoughts, feelings, and behaviours in the present moment, allowing you to look for new possibilities, and to be able to respond to life in a more balanced and choiceful way.

Training, qualifications & experience

I am a fully qualified, registered counsellor, having trained at The Gestalt Centre, London. I am a registered member of BACP (British Association for Counselling & Psychotherapy), and I adhere to their ethical guidelines. My registered member number is: 389602.

I work with adults on an individual basis. These are some of the things people bring to my practice. It is by no means an exhaustive list, and nothing is too small to bring to counselling if it is causing you difficulty or distress. 

  • Feeling anxious
  • Feeling overwhelmed, stressed or burnt out
  • Feeling stuck, trapped, or lost
  • Feeling low, sad, or depressed
  • Low confidence or low self-esteem
  • People-pleasing tendencies
  • Life changes or periods of change
  • Relationship difficulties; or difficulty connecting with others


Diploma in Counselling - The Gestalt Centre, London

Certificate in Humanistic Counselling - The Gestalt Centre, London

Member organisations


British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

British Association for Counselling & Psychotherapy

Other areas of counselling I deal with

  • People-pleasing tendencies


£50.00 per session
Free initial telephone session

Additional information

Introductory telephone call - FREE

I offer a free, no obligation, 20-minute telephone call for us to meet one another and see whether it feels right. During this call, we will discuss what brings you to counselling, and you can ask any questions you might have about how I work. 

Weekly individual counselling session - £50

If we choose to work together following the introductory telephone call, we will then arrange our initial counselling session, and an ongoing time to meet weekly. Counselling sessions are 50 minutes long. 

When I work

Mon Tue Wed Thu Fri Sat Sun

Further information


I am currently offering online counselling sessions via a video platform. Online sessions have many benefits:

  • Save time: Online counselling fits around your lifestyle. There's no need to travel, saving you time and planning. This makes online counselling well-suited to those with busy schedules
  • Access counselling, wherever you are: You may live in, or often travel to, a different area (or even country). Online sessions offer a way to break down those geographical barriers to your preferred counsellor. With online sessions, you can access counselling wherever you are.
  • Stay comfortable: Online counselling allows you to access counselling from the comfort of your own space.
  • Connect: In my experience, online counselling allows for deep, moving, and vibrant connection, just as with face-to-face counselling. Have you ever laughed or cried at a film or TV show? If so, you have experienced the powerful emotion and connection that can be conveyed and received through a screen.

For online sessions, you will need a strong and secure internet connection, and a device that has a camera (preferably a laptop or tablet, but mobile phones can also work if placed on a stable stand). 

It is important that you feel safe, secure and comfortable in your space, and that you feel confident that you will not be overheard, as this will enable you to engage in the session more fully.

For the moment, all sessions are taking place online. In the future, I hope to offer face-to-face sessions as well as online sessions. These will take place in Belper, Derbyshire, and I will update this page once these become available. 

How will I work with you?

In keeping with my training, my main approach to counselling is relational Gestalt therapy. I offer you a space where together we can explore, express, and process what has brought you to therapy. I will listen – truly listen - to what is going on for you with warmth, curiosity and – occasionally – gentle challenge. I will help you raise your awareness of your thoughts, feelings, sensations and behaviours in the present moment, bringing to light what is happening for you. I will be curious about what happens between you and I in the present moment, which will help us identify and understand any habitual patterns of how you relate to others. This increased awareness is invariably powerful, and will support you in finding new ways forward, allowing you to respond to life in a more conscious, more choiceful, way.

More about me

Before becoming a counsellor, I worked in consumer insight in London, and so I have a decade's worth of experience in the fast-paced, and oftentimes stressful, business world.

I am originally from Derbyshire, and have recently returned after years of living in London. I am just as happy in the wild outdoors - walking, hiking, or running - as I am curled up on my sofa watching an engaging film, or getting lost in a good book (preferably with a strong female lead). 

If you feel I might be the counsellor for you, please send me an email and we can arrange a free 20-minute telephone call to meet one another and see if it feels right. I very much look forward to meeting you.

Belper, Derbyshire, DE56

Derby, Derbyshire, DE22

Type of session


Types of client

Heather Robertson

Heather Robertson