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Heather Robertson

Registered Counsellor & MBACP
Belper DE56 & Teddington TW11
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About me

Life can be overwhelming, and perhaps things are feeling too much right now. Maybe you are experiencing a loss of confidence, or belief in yourself; or perhaps you are feeling stuck, lost, or unsure. 

I can offer you a warm, safe, non-judgemental space to explore and express what is causing you difficulty, supporting you to reconnect with yourself, with others, and with your life. I do this by helping you raise awareness of your thoughts, feelings, and behaviours in the present moment, allowing you to look for new possibilities and to be able to respond to life in a more choiceful way.

Training, qualifications & experience

I am a fully qualified, registered counsellor, having trained at The Gestalt Centre, London. I am a registered member of BACP (British Association for Counselling & Psychotherapy), and I adhere to their ethical guidelines. My registered member number is: 389602.


Professional Diploma in Counselling

Certificate in Humanistic Counselling

Member organisations


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.


Additional information

If you feel I might be the counsellor for you, I will offer you a free 20-minute online/telephone call for us to meet one another and see whether it feels right. During this initial call, we can discuss what brings you to counselling, and you can ask any questions you might have about me and how I work. 

If we then chose to work together, we will arrange an initial 50-minute session which acts as an extension of our initial call. I'll ask you some questions about yourself and your life, and we can explore what you would like to get out of our sessions. If we both feel happy to progress after this session, we will arrange an ongoing time to meet weekly.


Introductory online/telephone call (20 minutes): FREE
Initial individual counselling session (50 minutes): £50
Weekly individual counselling session (50 minutes): £50

Further information


I am currently offering online counselling sessions via a video platform. Online sessions have many benefits including convenience, accessibility, and comfort. You may find that online counselling fits well with your lifestyle - the lack of travel time for online sessions, for example, can be beneficial to those with busy schedules; or you may live in, or often travel to, a different area (or even country), and online sessions offer a way to break down those geographical barriers to your preferred counsellor. In my experience, online counselling allows for deep, moving, and vibrant connection, just as with face-to-face counselling. Have you ever laughed or cried at a film or TV show? If so, you have experienced the powerful emotion and connection that can be conveyed and received through a screen.*

For online sessions, you will need a strong and secure internet connection, and a device that has a camera (preferably a laptop or tablet, but mobile phones can also work if placed on a stable stand). 

It is important that you feel safe, secure and comfortable in your space, and that you feel confident that you will not be overheard, as this will enable you to engage in the session more fully.

For the moment, all sessions are taking place online. In the future, I hope to offer face-to-face sessions as well as online sessions. These will take place in Belper, Derbyshire, and I will update this page once these become available. 

*This useful and thought-provoking analogy is from Joyce & Sills (2018).

How will I work with you?

I believe that the relationship between you and your counsellor is one of the most healing aspects of counselling, and so it is important that I share one or two things about myself so you can gain an insight into who I am and how I would like to work with you. 

In keeping with my training, my main approach to counselling is relational Gestalt therapy. The approach focuses on what is happening between you and I in the present moment to help us identify and understand habitual patterns of relating with others, and to support you in raising your awareness of your thoughts, feelings, sensations, and behaviours. I will often pay attention to what might be happening between you and I, and I will gently invite you to do the same. The Gestalt approach can also be creative, and if it seems helpful and if you are happy to, I may invite us to experiment with new ways for resolving your difficulties.  

More about me

Before becoming a counsellor, I worked in consumer insight in London, and so I have a decade's worth of experience in the fast-paced, and oftentimes stressful, business world.

I am originally from Derbyshire, and after years of living in London I am now splitting my time between the two. I am just as happy in the wild outdoors - walking, hiking, or running - as I am curled up on my sofa watching an engaging film, or getting lost in a good book (preferably with a strong female lead). 

If you feel I might be able to support you by providing a warm, safe, non-judgemental space to explore and express what is causing you difficulty, please send me an email, and we can arrange a free 20-minute online/telephone call to meet one another and see if it feels right. I very much look forward to meeting you.



Type of session

In person

Types of client

Heather Robertson

Heather Robertson