Heather Robertson

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Accredited Counsellor & MBACP (accred.) (She/Her)
Available for new clients
Available for new clients

This professional is available for new clients.

Belper DE56 & Derby DE22
Available for new clients
Available for new clients

This professional is available for new clients.

About me

Life can be overwhelming. Perhaps things are feeling too much right now, but you are telling yourself that you *should* be able to handle it. Maybe you are not feeling fully or wholly yourself.

I'm Heather, a BACP-accredited counsellor and together we can uncover and explore what is causing you difficulty, and find a way through. 

My practice is inclusive of all sexualities and genders, and I work affirmatively with those who are curious, questioning, coming out, or navigating this heteronormative society as an LGBTQ+ and/or GSRD (gender, sex, relationship diverse) individual. 

I offer you a space to be seen, heard, and accepted in all your wholeness. We will explore what has brought you to therapy and I will help you to bring greater awareness to what is happening for you. I will support you to reconnect with yourself, allowing you to look for new possibilities and to respond to life in a more choiceful way.

Training, qualifications & experience

I am a BACP-accredited counsellor (British Association for Counselling & Psychotherapy), and I adhere to their ethical guidelines. My registered member number is: 389602.

I work with adults on an individual basis. Here are some of the things people bring to my practice. It is by no means an exhaustive list, and nothing is too small to bring to counselling if it is causing you difficulty or distress. 

  • Feeling anxious
  • Feeling overwhelmed, stressed or burnt out
  • LGBTQ+ and/or GSRD identity
  • Feeling stuck, trapped, or lost
  • Feeling low, sad, or depressed
  • Low confidence or low self-esteem
  • People-pleasing tendencies
  • Life changes or periods of change
  • Relationship difficulties; or difficulty connecting with others


  • Post-Qualifying Diploma in Gender, Sex & Relationship Diversity Therapy (currently undertaking) - Pink Therapy
  • Diploma in Counselling - The Gestalt Centre, London
  • Certificate in Humanistic Counselling - The Gestalt Centre, London

Continued Professional Development:

  • Internal Family Systems (IFS) for Gender, Sex, and Relationship Diverse Clients - Pink Therapy
  • Writing as Creative Therapy - The Gestalt Centre
  • Working with LGBTQ+ clients in Counselling & Psychotherapy - New Horizon Training
  • Queering Therapy Spaces & Working with Gender Diverse Clients - BACP
  • Online Working in Counselling & Psychotherapy - Online Events

Member organisations

Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.

British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Accredited register membership

British Association for Counselling & Psychotherapy
Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

British Association for Counselling & Psychotherapy

Other areas of counselling I deal with

  • People-pleasing tendencies

Therapies offered

Photos & videos


£60.00 per session
Free initial telephone session

Additional information

Introductory telephone call - FREE

I offer a free, no obligation, 20-minute telephone call for us to meet one another and see whether it feels right. During this call, we will discuss what brings you to counselling, and you can ask any questions you might have about how I work. 

Weekly individual counselling session - £60

If we choose to work together following the introductory telephone call, we will then arrange our initial counselling session and an ongoing time to meet weekly. Counselling sessions are 50 minutes long.

When I work

Mon Tue Wed Thu Fri Sat Sun

Further information


I am based in Belper, Derbyshire and offer face-to-face counselling sessions from my comfortable and vibrant therapy room in my home. 

The area is well-served by buses and the train (I am a 10-minute walk from Belper train station, with bus stops even closer); and there is plenty of on-street car parking.

Please note that the therapy room is on the first floor and accessed via a flight of stairs. 

Online sessions:

I also offer online counselling sessions via video platform. Online sessions have many benefits:

  • Save time: Online counselling fits around your lifestyle. There's no need to travel, saving you time and planning. This makes online counselling well-suited to those with busy schedules
  • Access counselling, wherever you are: You may live in, or often travel to, a different area (or even country). Online sessions offer a way to break down those geographical barriers to your preferred counsellor. With online sessions, you can access counselling wherever you are.
  • Stay comfortable: Online counselling allows you to access counselling from the comfort of your own space.
  • Connect: In my experience, online counselling allows for deep, moving, and vibrant connection, just as with face-to-face counselling. Have you ever laughed or cried at a film or TV show? If so, you have experienced the powerful emotion and connection that can be conveyed and received through a screen.

For online sessions, you will need a strong and secure internet connection and a device that has a camera (preferably a laptop or tablet, but mobile phones can also work if placed on a stable stand). 

It is important that you feel safe, secure and comfortable in your space, and that you feel confident that you will not be overheard, as this will enable you to engage in the session more fully.

If you feel I might be the counsellor for you, please send me an email and we can arrange a free 20-minute telephone call to meet one another and see if it feels right. I very much look forward to meeting you.

Belper, Derbyshire, DE56

Derby, Derbyshire, DE22

Type of session

In person

Types of client

Adults (25-64)

Key details

I offer both online and face-to-face sessions. Please note that my therapy room is on the first floor, and accessed via a flight of stairs.

Online platforms

Heather Robertson
Heather Robertson