Heather Boylan Reg. MBACP

Heather Boylan Reg. MBACP

Calmer Counselling
11 West St

07410 381728

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About me

Hi, my name is Heather and I offer face to face counselling  and also online and telephone appointments. Both daytime and evening appointments are available and clients can access either short term (around 6 weeks) or long term counselling and psychotherapy. I work with children, young people, adults or couples.

How I work
My work is person-centred where the emphasis is on the relationship we build together, but I may also use skills from other theoretical models, such as CBT or Solution Focused Brief Therapy, if this is appropriate. My work is client-led, we work on whatever you wish to bring to the session and work at a pace which is comfortable for you. I will not tell you what to do or how to solve your problems but will work with you and support you in finding your own strategies and solutions, so that you can live your life more effectively.

What to expect
At our first meeting, we usually discuss what has prompted you to come for counselling at this time and what your counselling goals are.  I may ask you to share with me what your current situation looks like, those you have around you who are important to you.  At this meeting, I usually discuss how to contact you, should the need arise, confidentiality and how counselling works. I also discuss safety with clients and what to do if they feel they are in crisis.  We will usually make an agreement as to how we will work together, times, days etc.  This is an opportunity for you to share any worries or fears you may have about counselling and for us to decide whether we wish to work together.

How, when and for how long?
For counselling to be effective ideally it needs to happen on a regular basis.  I usually see clients on the same day each week, wherever possible, and at the same time.  Sessions last around 50 mins approximately.  Short term counselling is usually for around 6 weeks minimum in order to obtain maximum benefit, but you, as the client, are in control of how many sessions you wish to attend. Some clients, depending on the nature of their difficulties may require or wish to attend for longer periods of counselling or psychotherapy.

Find me
Calmer Counselling is located in the village of Isleham.  Please note that my counselling room is accessed by a staircase, although every effort will be made to assist anyone with mobility issues.  We are easily accessed from Newmarket, Ely, Mildenhall and many surrounding villages. Parking is available outside the property or further down the road.  

To come for counselling takes courage and before making contact, many clients think about coming to counselling for quite some time. If you are not sure if I can help you, or if you would like more information, please either contact me via the details below, or fill in the enquiry form on my website.

Mobile 07410 381728
E-mail  HBoylan@hotmail.co.uk

Training, qualifications & experience

Diploma in Counselling
Certificate in Counselling Skills
Diploma in Counselling Children and Adolescents
Drug, Solvent and Alcohol Abuse Counselling Diploma
Cert. Ed. in FE

Working as a counsellor in 3 GP surgeries and  as a counsellor in a College of Further Education for many years, has equipped me with skills to work with a very diverse client base. Counselling women who were sexually abused as children in two different organisations, and working with people with learning difficulties, I recognise the value of a warm and empathic relationship. Over the years, I have attended many professional training and development activities. I have valued the opportunity to work with people from a variety of social, cultural and economic backgrounds, which I consider to have enhanced my practice. I have delivered Confidence and Assertiveness workshops and Anxiety Management programmes to users of the Mental Health Service.
Over the years, as a counsellor, I have gained experience working with issues such as relationships, abuse, loss, eating disorders, addictions, self-harm, anxiety, bereavement, gender identity difficulties, sexual abuse, anger and depression.
I also have experience teaching Counselling Skills, teaching young people with learning difficulties and working in primary and secondary schools.

Member organisations


Accredited register membership


Face to face appointment  £40
Telephone appointment    £35
Online appointment           £35  (Individual details to be discussed)

Further information

My work is fully insured and I attend regular supervision and engage in continuing professional development.  I work within the ethical framework of the BACP.
If you are still not sure whether counselling is for you, or you would like to know more about it before making a decision, please feel free to ring me to discuss your situation, with no obligation.

Maps & Directions

Ely, CB7 5SD

Type of session

Online counselling: Yes
Telephone counselling: Yes
Face to face counselling: Yes
Home visits: No

Practical details

Sign language: No
Other languages: None


Accessibility information
Wheelchair access: No


Tuesday, Wednesday and Thursday. Evening appointments are available.

Types of client

Young people
Older adults