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About me

About me

Hello. I am a fully qualified humanistic counsellor with experience of working with young people and adults in a variety of settings.

I am incredibly passionate about the work I do and the healing opportunities which counselling can offer.  Counselling can benefit people in different ways and there are no guarantees, but generally, the more you put into counselling the more you'll get from it.

Throughout your counselling journey, I will really listen to you and focus on what you need. We will work together to explore and work through any problems you are facing.

What do clients say?

"Frances is the best listener, combining true compassionate attention with the right level of correctly chosen probing questions, which lead you to the heart of where you couldn't have got to without her. A truly safe space to discover what you might not have wanted to admit even to yourself, and feel accepted and cherished as you are. I come away feeling optimistic, having developed specific ideas to put into action to improve my life". Naomi, September 2020

If you would like to find out more about how I can help, please do get in touch.

Training, qualifications & experience

2018 - present day:  Counsellor at Devon Holistic Therapies (private practice), supporting adults on a long term basis. 

2018 - 2019:  Counsellor at Young Devon, supporting young people aged 11-19 on a short-term basis.

2018 - 2020:  Counsellor at The University of Plymouth, supporting students aged 18+ on a short-term basis. 

2017 - 2018:  Counsellor at SPACE, supporting adults on a long term basis.

2016 - 2018: Advanced Diploma in Humanistic Counselling, The Dartmoor Centre for Counselling and Psychotherapy.

Member organisations


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Photos & videos


What should I expect at my first counselling session?

During your first session, I will give you space and time to talk about your difficulties and decide whether counselling is the best type of help for you.  The focus will be on how you feel about your present life and what you hope to gain from going to counselling. 

  • £40 per hour

Concessions offered for

  • Keyworkers

Further information

I am a fully qualified and insured complementary therapist with over 10 years experience.  In addition to indian head massage and reiki, I specialise in shiatsu; a touch based therapy based on the same principles as acupuncture but using hands instead of needles.

Shiatsu can help a wide range of conditions, from specific injuries to more general symptoms, and it is excellent for maintaining well-being.  Receiving shiatsu is a deeply relaxing experience which works at the physical, mental, emotional and spiritual levels. Regular sessions help to prevent the build up of stress in daily life.

The Therapy Collective
6 Ermington Terrace

Type of session

In person
Home visits

Practical details

Sign language
Other languages None


Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Wheelchair user access


Fridays, 9am - 7pm

Types of client

Young people
Older adults


Frances Rayner ~ Registered Member MBACP

Frances Rayner ~ Registered Member MBACP