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About me

****Please note due to the current situation with Covid 19 I am offering counselling sessions via telephone or video call ****

Hello and thanks for taking the time to view my profile. I know choosing and making contact with a counsellor for the first time can sometimes be a really difficult step to take. With this in mind I have put together some information which I hope will be useful and help you in your decision. However, please feel welcome to contact me by phone or email if you have any further questions.

I am an experienced counsellor offering a professional and confidential counselling service to individuals and couples. My training is in the person-centred approach however, over the years I have broadened my way of working to include other elements. My approach is flexible and intuitive with you at its centre.

How can counselling help?

A counselling session gives you space and time to explore what is on your mind. I can offer you a warm, supportive and non-judgmental environment which, over time, I hope will enable you to feel comfortable enough to talk about whatever is troubling you. I will work at your pace and never force you to discuss anything you don't want to. I believe forming an open and trusting therapeutic relationship is key to making progress.

I think that we all do the best we can in the circumstances in which we find ourselves and this can sometimes mean we develop unhelpful ways of thinking, feeling and behaving in order to cope. I have no magic wand. However, I know with time, commitment and a positive counselling relationship, it's possible to make sense of your situation and progress towards a happier future.

What to expect in your first session

The first time we meet I will ask you to tell me what has led you to contact me and give you some information about counselling. We can also discuss how we will work together. After this, you can decide if you think I am the right person for you to work with.

Confidentiality and professionalism are at the heart of how I work. I am a registered and accredited member of the BACP (British Association of Counselling and Psychotherapy) and am highly committed to their professional standards and ethical code of conduct. You can find me on their website.

Training, qualifications & experience

I have over eight years experience working as a counsellor gained within numerous settings; a GP practice, a mental health charity and for the last three years (and currently) as a student counsellor for a university. During this time, I have worked with a wide range of issues including stress, anxiety, depression, sexuality, relationship issues, self-harm, loss and bereavement, abuse and trauma.

My Qualifications:

BSC (Hons) Psychology, Edinburgh University

Post-graduate Diploma in Counselling, Strathclyde University

Registered and Accredited member of BACP (registration number 068045)

I have attended numerous post-qualifying training courses including the following - domestic abuse, ASIST, couples counselling, self-harm, anxiety, attachment, EFT Level one, stress control.

Member organisations

Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Therapies offered

  • Integrative
  • Person-centred therapy


My fees are £40 per hour.


I can offer weekday appointments

Further information

Please feel free to contact me on 07511 779158 for an initial chat (I may be busy so please leave a message and I will get back to you) or by email to ask any questions.


Key details

Sign language Unspecified
Other languages None
Wheelchair user access

Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Parking available nearby

Type of session

In person
Home visits

Types of client

Young people
Fiona Richards Registered and Accredited MBACP

Fiona Richards Registered and Accredited MBACP