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Fiona Prentis MBACP(Accred)

Chester Le Street DH3 & Durham DH7
07925 788503 Registered / Accredited
Chester Le Street DH3 & Durham DH7

About me

About you

Do you feel that you want or need someone who you can trust to tell just about anything to? Someone who will not judge you if you choose to disclose whatever it is you would like to or need to disclose? Someone who is:

  • objective,
  • trained,
  • qualified,
  • and experienced?

Do you need somebody who specialises in the almost lost art of listening? Someone who is able to reflect back to you what they have understood by what you have said and to share what they think and feel about it in a caring and sensitive way, in order to help you?

Do you want somebody who can help you to make sense of what's going on or has gone on for you? Someone who can help you to explore and understand your thoughts, feelings and reactions to whatever ‘it’ is so that you can gain new insight going forward? Someone who can hopefully help you to see that there is a light at the end of the tunnel, even if it is dim?

Do you need somebody to help you to explore your options in a given situation; to support you if you're going through a rough patch or to help you to make a decision?

About me

I am a qualified, B.A.C.P. Accredited, Humanistic counsellor with  10 years of experience working extensively with most issues in a several different settings- privately, in a university, in General Practice, for the N.H.S. and for charities.

About how I work

My work draws from the Person-Centered Approach to counselling. This approach was developed from the work of psychologist Carl Rogers (1902-1987). It was originally described as non-directive as it moved away from the idea that the counsellor is an expert and towards a theory that trusts the innate tendency it believes that we all have towards fulfilling our own individual and unique potential, whatever that potential might be.

I, and the Person-Centered Approach to counselling, believe that whilst this innate tendency that we all have towards fulfilling our own personal potential can be interrupted by life's circumstances and events, it can be nurtured and re-activated in a certain psychological environment. This nurturing environment can be achieved by being in a relationship with a person who is:

  • deeply understanding (empathic),
  • accepting (having unconditional positive regard) and
  • genuine (congruent).

I am able to offer you this environment. It is an environment which is free from both physical and psychological threat and harm.

My counselling training, experience, ongoing supervision and personal and professional development enable me to do this.

I use the Person-Centered Approach to counselling in my work because my experience and research have both shown that regardless of the model of counselling that a counsellor uses the quality of the relationship between the client and the counsellor is an important predictor of a good outcome.

I integrate my knowledge of other theories of counselling when I think that they could help you to understand your situation more.

To book your half-price initial session or to find out more

I offer a half-price, initial session to help you to decide whether you think that we could work well together. To book this or to ask any questions call or text me on 07925 788503 or click  the 'E-mail this counsellor' button below to send me an e-mail enquiry.

Training, qualifications & experience


  • B.A.C.P. Accreditation (2013)
  • Foundation Degree in Counselling (with Commendation) from Sunderland University (2011)
  • City of Sunderland College Award for Best Performance on a Counselling Course (2010)
  • City and Guilds Adult Education Teachers' Certificate (2001)
  • BSc (Hons.) Nursing Studies (2:1) and Psychology Years 1 and 2 from Edinburgh University (1996)


  • Sessional counsellor and Wellbeing Practitioner at Sunderland University from January 2019 until January 2020
  • Academic tutor on the 'Psychology with Counselling' course at Sunderland University from November 2018 until June 2019
  • Private work since November 2017
  • Lead counsellor in General Practices around County Durham from November 2012 until July 2019
  • Lecturer on the  'Counselling for Beginners' course at City of Sunderland College from January 2011 until January 2012
  • Volunteer counsellor at Headlight and Sunderland Counselling Services from April 2010 until November 2012

Member organisations

Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Therapies offered

  • Cognitive behavioural therapy (CBT)
  • Gestalt therapy
  • Humanistic therapies
  • Integrative
  • Person-centred therapy

Photos & videos


An initial 50 minute telephone session costs £20.

50 minute telephone counselling sessions cost £40 thereafter.

Face-to-face sessions will be available again as soon as it safe to offer them.

Concessions offered for

  • Low income

Chester Le Street


Type of session

In person
Home visits

Practical details

Sign language Unspecified
Other languages None


  • Wednesdays 12pm- 5pm
  • Thursdays 12pm-5pm

Types of client

Older adults
Fiona Prentis MBACP(Accred)

Fiona Prentis MBACP(Accred)

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