Andover Crisis And Support Centre
About us
My name is Fiona Kay and our practice is based in the Andover Crisis and Support Centre. We are a counselling service open to the community and see women, men, couples and young people from the age of 16. We take referrals from G.P.s, the CMHT, Social Services, BUPA, colleges etc. We also take self referrals.
I manage a team of 6 volunteer counsellors.
Our approaches/theoretical bases include: Cognitive Behavioural Therapy (CBT), Acceptance and Commitment Therapy (ACT), Brief Solution Focused Therapy (BSFT) , Person Centred Therapy, Transactional Analysis, Compassion Focused Therapy, Mindfulness Focused CBT and/or integrative therapies.
We charge for this service and a person's contribution will be discussed in their assessment session and will vary according to means.
Training, qualifications & experience
I am a HCPC Registered Counselling Psychologist, have an MSc. in Counselling Psychology, a BSc. (hons) in Psychology and am an accredited member of the BACP. I have 22 years of experience.
My colleagues/team members qualifications include:
Caroline Hopton: has a Foundation Degree in Transactional Analysis (TA) and is an Accredited member of the BACP
Clarissa Lloyd: an Integrative Psychotherapist.
Rosy Oscroft: has a Foundation Degree in Humanistic Counselling based on Transactional Analysis.
Nicky Banks: is about to complete her final year studying for a Foundation Degree in Humanistic Counselling based on Transactional Analysis.
Laura Harrison: is also in her final year studying for a Foundation Degree in Humanistic Counselling based on Transactional Analysis.
Charlotte Jenkinson: is in her final year studying for a Foundation Degree in Humanistic Counselling based on Transactional Analysis.
Member organisations *
Registered / Accredited
Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.

British Association for Counselling & Psychotherapy
BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.
Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.
All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.
Areas of counselling we deal with
Therapies offered
Fees
As stated above our fees vary according to a person's financial means. Our minimum charge is £10 per session and the most someone pays is £75. Fees are agreed with our clients during their assessment. Our aim is to provide affordable, professional counselling to as many people as possible. For this reason we often have a long waiting list.
Concessions offered for
Availability
Mon 9 am - 6pm Tues 9 am - 4:30pm Wed 9 am - 4:30 pm Thurs: 1:30 - 4:30
Further information
Due to the current situation with the Coronavirus we are offering online and telephone counselling only. We hope to resume face-to-face counselling when safety for our clients - and our team - allows.
We have good connections with many other areas of support such as an Independent Sexual Violence Advisor (ISVA), an Independent Domestic Abuse Advisor (IDVA) Rural Outreach Workers, GPs, Social Services, the Community Mental Health Team (CMHT), facilitators of the Freedom Programme and the Who's in Charge Programme.