Ella Hillyer Verified Professional Verified Professional
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About me

Hello! My name is Ella, a BACP registered Counsellor based in Cardiff, Wales.

Covid-19 Update: Due to covid-19, I am currently only offering zoom/skype sessions or phone calls. 

The most important thing in starting your journey into counselling is ensuring that you choose the person that is right for you.  I offer a free half an hour introductory phone call prior to booking. This will allow both me, and most importantly you, to make sure I am the right counsellor for you. There is no obligation to book future appointments following this.

I offer a warm, safe, and confidential space for you to be heard, valued, and understood. Life throws many challenges at us and sometimes we all need a safe space to express our thoughts and feelings, without fear of judgement.

My aim is to work collaboratively with you, to give you the tools to explore the thoughts and feelings that may be weighing on you. The space is yours and you will be able to choose what you feel is most beneficial for us to work with. My role would be to guide and offer thoughts around what you express. It is important to challenge our thoughts and feelings at times and finding an alternative perspective can promote increased personal insight into your world and acceptance of change whether it is positive change or a less comfortable one.

I am a Relational Integrative Counsellor and work predominately using Person-Centred and Humanistic models. I also have an interest in Cognitive Behavioural Therapy and Psychodynamic approach and often incorporate this into my work when it is beneficial for the client. I can share many tools and techniques to help with day-to-day struggles that will enable you to more confidently navigate the challenges you may face between our sessions.

I have experience in supporting and counselling individuals from all age groups, but I have gained a lot of experience in working with young adults. Given the increasing public awareness around young people’s mental health, I am proud to say that this is something I have championed since the very start of my career.

I have worked within the Mental Health Sector for the past six years. Prior to qualifying as a counsellor, I gained experience supporting individuals with a range of challenges including Eating Disorders, Addiction and Homelessness (Mind and NHS).

Additionally, I am a qualified Therapeutic Outreach Practitioner working with those suffering with Trauma, PTSD, Anxiety, Depression and Grief among other challenges. 

I gained my 200 training hours with Cardiff University. I counselled students who brought varying issues, from Bereavement to Academic/Work-Related Stress. 

If you feel that you would benefit from an initial chat, please feel free to contact me.

Training, qualifications & experience

  • Certificate in Counselling skills, University of South Wales
  • Level 7 Diploma in Integrative Psychotherapy, University of South Wales
  • BSc (Hons) in Psychology, Bath Spa University

​I also have qualifications in:

  • Motivational Interviewing 
  • Mental Health First Aid 
  • ASSIST (Applied Suicide Intervention Skills Training) 
  • Substance Misuse 
  • TA101 Transactional Analysis
  • Online Counselling  
  • Cognitive Behavioural Therapy
  • Acceptance Commitment Therapy (ACT)

Member organisations


British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

British Association for Counselling & Psychotherapy


Additional information

£45-per 50 minute session for individuals.

Student concession available.

Cardiff, Caerdydd, CF14

Type of session