Ellie Luscombe; DipCouns. MBACP

Ellie Luscombe; DipCouns. MBACP

73-75 Aldgate High Street


07393 221327

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73-75 Aldgate High Street


07393 221327

About me

Hello, I'm Ellie.

So what can you gain from counselling?

  • Feeling that a weight has been lifted by putting things in to a better place
  • Reduced anxiety
  • You’ll be supported and listened to
  • I will be a sounding board to make sense of the changes you want to make in your life
  • Feedback and interaction from another person, which is important to gain fresh perspective and cannot be offered by books, apps or artificial intelligence
  • More patience for yourself and acceptance that you have done your best, so far, with your existing personal resources
  • Understanding of debilitating emotions, such as shame
  • Permission to experience those emotions you are less comfortable with and say how you truly feel
  • Become more present in your relationships
  • Learn to stop regretting the past, worrying about the future and enjoy the present moment

Contemplating counselling can raise lots of questions and I have answered a few below. There are lots more, of course and I'm be happy to answer them, so get in touch for a chat.

Will I judge you?

As soon as someone walks in to my room I am on their side and invested.  I want the best for you, I am rooting for you to be the best version of yourself and whilst we may not share the same views, I am not going to judge you for yours.

Will I think your problems are trivial?

This is a frustrating one, if something is important to you then it is not trivial.  People have this idea that in order to use counselling you can only have been dragged through hell in the past to justify looking for some support and this is not true.  Using counselling is smart, it changes lives and it is for everyone.

Will I force you to talk about certain things?

No, I won't. You are recruiting me to support you, if I tried to force you this damages your trust in me, ruins our relationship and is counter productive to a positive outcome.  If there is a topic you need to talk about but would like to avoid, just say so and we will work towards it in your time.  Sometimes just admitting you're avoiding something can relieve a bit of pressure.

What happens if you feel emotional?

Go for it! Lots of people apologise if they cry; there is no shame for experiencing sadness, fear or anger, these emotions are perfectly natural and avoiding them only causes a build up of more of the same.  So please don't worry about this, I have plenty of tissues.

Will I analyse you?

It sounds cold and clinical which is not at all how I am.  We're looking at different perspectives, exploring the meaning of things, making sense out of what has and is happening.  The key word is WE as we're doing this together.  I can't read your mind but I will have a different insight because I haven't lived your life and that's the great benefit of having me around, I can see things differently and you'll need that.

Will I be offended if you use swear words?

Absolutely not, swear like a sailor if that's how you talk, I want you to be yourself and use your language.  There's a difference between swearing and being abusive, the latter is not ok, but you already knew that.

What might our first session be like?

Our initial meeting can help us get to know each other a little and you can decide whether you feel comfortable working with me.  Our first session will last between 50 minutes to 1.5 hours (there's no extra fee for this) and we can discuss anything you feel is important to share, which may include:

  • Your expectations of me and counselling
  • Goals or outcomes you’d like to work towards
  • Background of past or present relationships
  • Events you feel have influenced you

However, nothing is off limits so I will be guided by you.

Who do I work with?

I work with individuals and couples; the process for couples differs slightly as I would greet both partners in the initial meeting and then individually for one session to give each an opportunity to share their story.  After these two sessions we would all meet together again.  Further individual sessions can be agreed whenever needed.

I am a registered AXA PPP Healthcare Professional, therefore you may be able to arrange counselling with me via your AXA PPP health insurance policy.

How often will sessions be?

Usually we would meet weekly, at the same time and day, with the exception of holidays and unexpected events; therefore it is important to think about whether this can be accommodated.

We can agree to work on a short (12 sessions or less) or a long term basis and we can discuss as we go to see how we're getting on.  You don't have to decide at the outset.

When it comes towards the end of our work we will plan how long we take to do this, reflecting on where we started and where we are now. It is important that this doesn’t happen abruptly so that when we say goodbye it feels like the right time.

Will you tell me what to do?

Your autonomy is so important, therefore I won’t tell you what to do or give advice; people often ask me this and seem disappointed when I say no.  I want you to be the master of your universe so together we can explore how this can be achieved whereas if I tell you what to do, how will you learn to trust yourself and if you don't like what I suggest, how will you be able to trust me?

Training, qualifications & experience

I qualified using an integrative approach, which gives me a range of theoretical perspectives, models, techniques and interventions, reflecting the natural diversity of people, whose needs require the same variety - one approach is not suitable for everyone.

My qualifications are as follows:

  • L5 – CPCAB Diploma in Relationship Counselling in conjunction with Relate
  • L4 – CPCAB Diploma in Therapeutic Counselling
  • L3 – CPCAB Certificate in Counselling Studies
  • L2 – CPCAB Certificate in Counselling Skills

Continued Professional Development:

  • Working with Sex and Relationships (COSRT)
  • Trauma and Dissociation (Confer)
  • Attachment Theory (Confer)
  • Loss and Bereavement (Relate)
  • Counselling with a sexual Focus (Relate)
  • Child Protection and Safeguarding (Relate)
  • Domestic Violence and Abuse (Relate)

I worked for over 3 years at Open Adult Counselling Service (OACS) in Rayleigh, 18 months at Make a Difference at Sandy's in Romford and have worked at Relate in Basildon since January 2017.

I have worked with men and women aged 17-80+ on a wide range of issues, including immigration/deportation, witchcraft, anxiety, depression, affairs, relationships, domestic abuse, childhood trauma, suicide, bereavement, retirement, sexual issues and existential concerns, to name a few.

I also have over 12 years experience working in card acquiring, in credit risk management.

Member organisations


Accredited register membership

Photos & videos

  • My Counselling Room


Counselling is the best investment you'll ever make in yourself, as the work we will do together will have a powerful and lasting impact.

I am a registered AXA PPP Healthcare Professional, therefore you may be able to arrange counselling with me via your AXA PPP health insurance policy.

Alternatively, please contact me to discuss fees in more detail as these can be negotiated depending on your circumstances, individual/couple sessions, telephone sessions and whether you are a student. However see below for a guide:

London: between 40 and 75

Basildon: between 30 and 65

For a last minute cancellation (on the same day of the appointment) and for non-attendance there is a charge for the full cost of the session.

Payment is made in advance in order to confirm your next appointment, with the exception of the initial session, which is paid when we meet.

Payment can be made in cash, by PayPal or bank transfer.

Maps & Directions

London, EC3N 1BD
Basildon, SS14

Type of session

Online counselling: No
Telephone counselling: Yes
Face to face counselling: Yes

Practical details

Sign language: No
Other languages: None


London - Monday, Tuesday, Thursday, Friday 6am-10pm Basildon - Sunday 10am-8pm

Types of client

Older adults