Elaine Fernandez MBACP (Registered) Dip

Elaine Fernandez MBACP (Registered) Dip

17-19 St. Andrew Street
SG14 1HZ

Heath House
156A Sandridge Road
St. Albans

07958 205316

Saved Save profile

About me

Hello and thank you for taking the time to look at my profile.  I think the best way to get an honest and insightful picture of me is to look from others perceptions, after all looking from others perceptions is what Person Centred counselling is all about.  Below is a few testimonials from clients I have counselled that have taken the brave step to seek counselling and have therefore gained a better understanding of how to change, grow and lead a more fulfilling life.

"Elaine possesses a unique calmness and professionalism that always made me feel safe and relaxed. Within each session I sensed trust, empathy and cohesion.  I never felt judged, I felt valued.   I highly recommend Elaine as a dynamic Person Centred Counsellor who supported me in changing my life’s perspective.” 'K. Hipgrave, Counsellor in Private Practice’

"I have found counselling with Elaine really helpful and much easier than I had expected. Elaine made me feel completely comfortable and I felt able to trust her. She was non-judgmental, calm and helped me to develop more positive and realistic ways of thinking. Elaine has helped me to have more balance in my life, helped me learn to love myself more and to develop coping strategies in times of stress and anxiety. Elaine’s approach worked well for me as she offered guidance and thoughts during the sessions". 'RT, Anonymous Counselling Client, St. Albans'

"Elaine is very professional and at the same time a lovely person who is easy to establish a trusting relationship with.  I found she listened and understood, guided you to think through things yourself and come up with your own solutions.  Not pushy or judgemental, just offering direction which makes you feel things are manageable.  Elaine is very knowledgeable about many topics and seemed to understand issues very quickly.  She also had a good sense of humour when needed!".  'JH, Anonymous Counselling Client, St. Albans'

"Counselling is a really good way to let out my feelings, which I couldn't tell anyone else.  It has made me a lot more confident and is a time when I know I can destress and relax.  I feel it has made me look at life from a whole different perspective and realise that there is more to life, to look at things from a positive point of view instead of everything being negative". 'AT, Anonymous Counselling Client, St. Albans'

"I was seeking help,someone who could guide me on my personal problems. I was very sad and unable to make the right decisions, very confused and lonely. My first impression of Elaine was peace, tranquility and a good vibe. Talking about my painful feelings wasn't easy but Elaine made it easier. I thought I will get advice from her, but instead she guided me and gave me the tools to find my way to find solutions to my problems. She was very patient and listened with empathy. Counselling helped me feel more confident and get my identity back. I know life is not easy but I'm learning to love myself everyday. Thank you Elaine for your support". 'DY, Anonymous Counselling Client, St. Albans'

"My name is J***** and I am an Alcoholic.  Elaine helped me change my thoughts to positive by changing the way I think.  Counselling helped me offload all my fears and feelings and supported me through a difficult time in my life, particularly in early recovery.  She helped me through anxiety and panic attacks before it reached its peak by using techniques such as meditation and breathing exercises.  We explored the benefits of keeping sober and dealing with difficult situations such as my families insecurities and trusting me again.  Accepting the things I cannot change and a realisation that recovery takes time.  Overall I have benefited so much and engaging in counselling has helped me in my road to recovery".  'JB, Anonymous Counselling Client, Waltham Cross

I didn’t really know what to expect from counselling and I certainly didn’t know what to say. Through the sessions Elaine really helped me with my circumstances by considering the positives from a very bad situation and I now have a better way to cope day to day. I am aware that some of my issues are no different to everybody’s daily struggle, but some are specific to me and I feel that I have now gained some useful tools to improve my day to day life and help with family and friends for a better quality life.” ‘IG, Anonymous Counselling Client, Waltham Cross’

"After counselling, I am no longer afraid to take on anything, I couldn't even order a takeaway as I could not do anything on my own and I thought I was going mad. I am no longer afraid".  SM, Anonymous Counselling Client, Waltham Cross’

At times we can all experience life as challenging and we often rely on help from family and friends but there may also be issues that are complex or sensitive which we don't feel comfortable in sharing with those close to us. It is at this point we need a safe, confidential space where we can explore our emotions and express ourselves openly without fear of being judged.

Seeking help can be difficult because it can be hard to imagine that an outsider can really understand what you are going through. This is where counselling can help by offering an empathic, warm and non-judgemental space for you to reflect and re-direct yourself. Together we can explore habits and patterns that have hindered and kept you stuck where you may feel you are existing rather than living.

I am a qualified and experienced Person-Centred (Humanistic) Counsellor/Psychotherapist. We will work together looking at the origination of your patterns of behaviour, their contribution to the immediate issues and how they may or may not be useful in moving forward. This will be a unique journey which we will travel together, whilst remembering that you are the expert on you. I will be there to support and guide you where we can experiment in finding new ways of facing and overcoming difficulties.

As a registered member of the British Association of Counselling and Psychotherapy, I am bound by their Code of Ethics and aspire to the highest standard of practice.

Training, qualifications & experience

I am a fully qualified, experienced Person-Centred Counsellor/Therapist. However, I incorporate other methodologies such as:

  • Cognitive Behavioural Therapy (CBT)
  • Psychodynamic
  • Gestalt
  • Integrative

I am therefore able to offer an adaptable approach that best suits you.

I have gained much experience by working as a counsellor in an adult drug abuse and alcohol initiative centre where I encountered many different problems behind the addictions, such as:

  • relationship issues
  • low self-esteem
  • low self-confidence
  • Isolation
  • family issues
  • separation & divorce
  • loss and bereavement
  • panic disorders
  • generalised anxiety disorder
  • depression

I also have experience in working in a primary school counselling children through art and play.  This helped them to tell their story seen from their world at their own pace. Their difficulties included low self-esteem and self-worth, bullying, abuse, physical disabilities.

As a registered member of the BACP you will find me listed on their directory.

I am committed to continuously work on my personal development by attending relevant training courses, workshops and regular clinical supervision.

Member organisations


Accredited register membership

Photos & videos

  • Elaine Fernandez MBACP (Registered) Dip image 1
  • Elaine Fernandez MBACP (Registered) Dip image 2


£50 per 50 minute session. I offer concessional rates for students and people on low incomes.

Please see my website for full details of sessions and fees: www.counsellinghertsservices.co.uk

Further information

I hold Professional Indemnity Insurance.

Privacy Statement: In accordance with the General Data Protection Regulation (GDPR), any personal information sent via this website will only be used to contact you with details of services you have requested. Your personal details will not be retained for any other purpose, nor will they be shared with any other organization.

I provide a full privacy policy when you contact me which you can also view and download from my website:  www.counsellinghertsservices.co.uk

Maps & Directions

Hertford, SG14 1HZ
St. Albans, AL1 4AP

Type of session

Online counselling: Yes
Telephone counselling: No
Face to face counselling: Yes
Home visits: No

Practical details

Sign language: No
Other languages: None


Accessibility information
Wheelchair access: Unspecified


Weekdays, evenings and Saturdays.

Types of client

Older adults