Elaine Benardout Verified Professional Verified Professional
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BA (Hons) Dip.Couns MBACP

About me

'I have found that therapy with Elaine has helped me to feel lighter and better able to cope as I can get things off my chest so I don't carry the burden any more than I need to.  I feel that Elaine listens to me, understands me and uses her knowledge and experience to support me, whilst providing the skills to cope'.  AW (Client testimonial).

Clients suggest that my genuine, warm, caring and empathic manner enables them to feel heard and understood.  Sometimes it's easier to explore issues in our lives with someone outside of our circle,  in a confidential, safe and non-judgemental setting.    

I decided to become a counsellor when I realised how honoured I felt that friends could come to me with problems.  I saw that I had the capacity to help and heal people.   I personally know the impact of not being able to speak or share.

Maybe you feel anxious, sad or depressed. You may want to understand your feelings and responses and make positive changes.  It may be that you feel the need to please others, rather than fulfilling your own needs.  Maybe your self-esteem or confidence is low.

Whatever your issues, our work together can help you to grow - to feel more content, accepting and confident of yourself.  

Therapy can be challenging and sometimes fun, reflecting on the ups and downs of life, sometimes simply offering us 'on going maintenance.' 

My approach is soft and conversational and in this way I build trusting relationships.  I can help with home or work issues you may have, ranging from self - acceptance, stress, health issues, depression, general anxiety, relationships, racial identity, life transitions and more.     

As a counsellor with a professional background in business and training,  I can, where appropriate, combine job related coaching with therapy, to help you to navigate change and disappointment.  Using a consultative approach I can support and challenge you in developing coping strategies, helping you to manage and grow in ways you would personally like to.   

Practical tools have helped my clients to feel more empowered and cope more effectively.  Including tools to identify patterns of behaviour,  negative thoughts, breathing exercises and communication techniques and more.  

Therapy is not one size fits all.  I offer an integration of talking therapies so I can choose the techniques and models best suited to your requirements.  Including:  CBT (cognitive behaviour therapy tools for behavioural change), humanistic therapy (working with the present) and psychodynamic therapy (exploring the past).   

When we can express difficult feelings and understand ourselves more deeply, we start to make sense of our experiences.  Then we can be better at coping with change. 

Expect compassionate, down to earth support without judgement from me, in a safe and confidential space. 

Please email me and we can arrange a complimentary introductory call (with no obligation to proceed).  

Training, qualifications & experience

Qualifications & training   

  • BA (Hons) - Birmingham 
  • Levels 2&3 Certificate in Counselling Skills  - Mary Ward Centre
  • Level 4 Diploma in Therapeutic Integrative Counselling - City Literary Institute
  • Undergo regular CPD training including adult safeguarding 
  • Regular clinical supervision - ensuring my work is professionally reviewed


  • Can draw upon professional background in business development, coaching and training ( sales and management), to help clients achieve potential.
  • Long standing volunteer counsellor and helpline support with a domestic violence charity for women.
  • I have a number of years experience working in clinical placement with Home-Start UK, where I currently counsel individuals in areas including mental health, relationships and career related issues.
  • Special interest in supporting those experiencing depression and anxiety related issues. 
  • I have helped many clients to work through their issues and cope more effectively through my support offered in the community as well as one-to-one setting. 

Additional information 

  • Registered member of the BACP
  • Fully insured
  • up to date enhanced DBS 

Member organisations


British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Other areas of counselling I deal with

Business, job, career related coaching - combined with personal therapy 


From £50.00 to £60.00
Free initial telephone session

Concessions offered for

  • Low income
  • Keyworkers
  • OAPs
  • Students
  • Trainee counsellors
  • Unemployed

Additional information

£60 for a one hour face to face session, including room hire in the therapy suite (weekly or fortnightly by arrangement).  

Remote or online counselling via phone, zoom, face time or equivalent.  'Walk and talk' therapy, all charged at £50 per one hour session.

Concessions available on request.  Please do call me to discuss.

I offer a free initial phone conversation to discuss your requirements.  There is, of course, no obligation to proceed with counselling following our conversation. 

When I work

Mon Tue Wed Thu Fri Sat Sun

I am available for daytime and sometimes evening sessions - either face to face (seeing clients in dedicated luxury counselling rooms in Finchley) or online or a combination of both.   

Further information

You may require short term or open-ended therapy, depending on your needs.  I offer face to face therapy which is held in our warm and welcoming dedicated therapy rooms.   Also online (zoom or similiar) or telephone therapy.  You may prefer walk and talk therapy (dogs welcome!), which takes place in the outdoors, in a mutually convenient location.  

I have some availability on weekdays and limited availability for evening appointments so please contact me to discuss convenient times.

17A East End Road, London, N3

Type of session

In person

Types of client

Older adults

Key details

DBS check

In England and Wales, the Disclosure and Barring Service (DBS, formerly known as CRB) carry out criminal records checks for individuals working with vulnerable groups, such as children. To find out more, visit gov.uk , or contact this professional directly

Wheelchair user access

Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a Counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the Counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

The counselling centre is accessible for those with disabilities and wheelchair users. Please do contact me to find out more about how I can help with your accessibility requirements.

Online platforms