Dr Jen Bateman Verified Professional Verified Professional
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About me

I am a Clinical Psychologist available for face to face appointments in Liverpool Street as well as Telephone and Online Counselling Sessions. Should you wish to book online with myself or any of my colleagues then please go to https://booking.thebritishcbtcounsellingservice.com/ for a Live Online Diary.

I work with adults, families and couples and use a range of therapies including Cognitive Behavioural Therapy (CBT) (including Third Wave approaches; Acceptance and Commitment Therapy {ACT}), Schema Therapy and Compassion Focused Therapy (CFT). I create an individualised treatment programme for each of my patients based on what they need and feel comfortable with, and taking into consideration what is proven to bring the fastest and most longest lasting relief for their particular difficulty.

I have many years of experience and am registered as a Clinical Psychologist with The Health Care Professions Council (HCPC).

I am experienced in helping people to resolve the majority of problems that cause emotional distress and discomfort including (but not limited to):

  • Addiction
  • Alcohol Problems
  • Anger Issues
  • Anxiety
  • Bereavement
  • Counselling for Carers
  • Child & Teenager Counselling
  • Depression & Low Mood
  • Eating Disorders
  • Family Therapy
  • Post Traumatic Stress Disorder (PTSD)
  • Relationship Problems
  • Stress

Services Offered

I also offer the following services:

  • Bereavement Counselling
  • Child Counselling
  • Expert Witness
  • Family Counselling
  • Marriage Counselling
  • Medico-Legal Assessment and Treatment
  • Specialist Eating Disorder Counselling


I’m Jen and I’m looking forward to meeting you. I’m a warm and empathic psychologist, providing a space where you will be heard and supported. I’ve experienced my own times of emotional distress, so I understand it takes courage to reach out for help. I will see your potential and hold this vision for you throughout our therapeutic journey together.


I’m highly qualified, with a doctoral degree in Clinical Psychology and an honours degree in Psychology. I’m Chartered with the British Psychological Society and a registered Practitioner Psychologist with the Health & Care Professions Council (HCPC). I’m therefore trained to deliver a range of evidence-based therapies and will offer you the therapeutic approach that best suits your needs and goals. I have particular expertise in cognitive behavioural therapy, schema therapy, mindfulness, compassionate and acceptance and commitment therapies.

I have over 10 years of experience supporting clients in private practice. Alongside this I’ve worked with clients with a range of psychological difficulties in numerous NHS services across London, including Central & North West London NHS Trust and South West London & St George’s NHS Trust.


I believe that life is short and we all deserve to live our fullest possible lives. Understanding ourselves better through therapy can really help us live on purpose; so I feel very privileged to do the work I do.

As well as supporting clients, I’m the author of two 5* Amazon rated books and have been extensively published in peer-reviewed journals. I was very honoured to be named an ‘Outstanding Educator’ Finalist in the Quality in Care Awards and a ‘World Diabetes Day Hero’ by the International Diabetes Federation.

I’m a passionate educator and have been an invited speaker to audiences ranging from four to four hundred throughout the US, Canada, the United Arab Emirates and Europe.

About Me

I love spending time by the sea, walking in nature and escaping into a good book or movie. I’ve run a half-marathon and a triathlon but have now hung up my running shoes and prefer the gentler movement of yoga…although I’m not very graceful (yet!).

Training, qualifications & experience

DClinPsy, BSc(Hons), AFBPsS

Member organisations

Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.


Health and Care Professions Council (HCPC)

The HCPC are an independent, UK-wide health regulator. They set standards of professional training, performance and conduct for 16 professions.

They keep a register of health professionals who meet their standards, and they take action if registered health professionals fall below those standards. They were created by a piece of legislation called the Health Professions Order 2001.

Registration means that a health professional meets national standards for their professional training, performance and conduct.


From £130.00 to £200.00

Additional information

I offer everyone a free of charge Pre-Assessment Telephone Consultation

The fees below are for a 50 minute face to face, telephone or video counselling session.

Fees £130 - £200. These are dependant on circumstances and situation.

Health Insurance

Most national and international Private Healthcare companies are accepted including (but not limited to):

  • Allianz
  • Healix
  • Cigna
  • Aviva
  • WPA
  • and more…

It may be possible to use your private health insurance to cover the cost or part of the cost of your appointments. Each healthcare provider (Bupa, Aviva, Cigna etc) have slightly different policies but most of them are happy for you to approach us directly in the first instance.

Some providers require a referral from your GP in order to access your policy. GP’s are often happy to provide a referral following a phone consultation instead of a traditional face to face appointment in the surgery as it is more time efficient.

With the above, a quick call to your healthcare provider should allow them to clarify these details.

It is worth noting that not all policies will cover the full cost of your treatment. We will advise you of the availability of healthcare appointments, and any cost implications in your initial enquiry.

Some healthcare providers have fees which are different to our self-funding rates detailed above. If these are less than our own rate we have to ask that the shortfall is made up by the patient. Please just remember to tell us who your provider is as soon as possible to avoid any confusion when booking.

When I work

Appointments available throughout the week, both daytime and evenings including Saturdays. Please call or e-mail to confirm my latest availability.

Further information

"I would just like to say a big thank you for everything you have done for me. When I came into therapy I had no idea in what way it could help, in the past I thought honesty was the answer to all and since I had already achieved that I was unsure how therapy would work for me. I never thought it would be so, but I honestly believe that having a fuller comprehension of myself has really helped me come to terms, understand and be at peace with myself. I feel much more grounded and in no way out of control".–

- Philippa (Marylebone)

"My husband and I tried a number of counsellors in Fulham before we found The British CBT & Counselling Service. It was such a different experience to the ones we had had before and this time it actually seems to have worked! I would recommend that if you are struggling in your relationship you should try them”.

– Polly (Fulham)

“I have been having Online CBT Counselling with The British CBT & Counselling Service for about 9 months and it has made such a difference. I struggled for years with an eating disorder and depression and I really feel like I’ve got my life back. The online CBT Counselling programme fitted in with the long hours I work and it actually felt more supportive that other types of counselling I have tried because I had contact with my psychologist up to 3 times a week. I am so glad that I tried this approach and would recommend it to anyone who needs help sorting out a problem”.

– Lizzie (Richmond)

Type of session

In person

Types of client

Young people
Older adults
Employee Assistance Programme

Additional languages

Counselling available in English, Portuguese, Italian, French, Polish & Spanish