Donna Hay

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(MBACP) BA (Hons) Integrative Counselling & Psychotherapy
Available for new clients
Available for new clients

This professional is available for new clients.

Thetford, Norfolk, IP24 3LH
Available for new clients
Available for new clients

This professional is available for new clients.

About me

The paths we tread are not always smooth, as an Integrative Psychotherapeutic Counsellor let me offer you a safe and non-judgemental space to explore and connect more with your true self that guides you towards positive changes. Being Integrative allows me to use different modalities because each human being is as unique as their therapy.

My work includes helping adult clients of all ages with a broad range of issues such as addiction, anxiety, bereavement, depression, suicidal thoughts, trauma, relationship problems.

Training, qualifications & experience

Prior to qualifying with a BA (Hons) in Integrative Counselling and Psychotherapy from Suffolk University, I volunteered with The Samaritans as a listening volunteer. I held my student counsellor placement within Norfolk and Waveney Mind and at East Anglia's Children's Hospices (EACH).

I am a registered SandStory member which allows my clients to "tell their story" creatively in sand.

I am also a member of the British Association of Counsellors and Psychotherapists (BACP) and hold a current enhanced DBS.

Member organisations

British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Therapies offered

Photos & videos


£50.00 per session
Free initial telephone or online session

Concessions offered for

  • Low income
  • Students
  • Trainee counsellors

Additional information

I offer limited places at a concessionary rate of £35.00 for clients who receive benefits, students and low income.

When I work

Mon Tue Wed Thu Fri Sat Sun

Charles Burrell Centre Ltd, Charles Burrell Centre, Staniforth Road, Thetford, Norfolk, IP24 3LH

Type of session

In person

Types of client

Young people (13-17)
Young adults (18-24)
Adults (25-64)
Older Adults (65+)

Key details

DBS check

In England and Wales, the Disclosure and Barring Service (DBS, formerly known as CRB) carry out criminal records checks for individuals working with vulnerable groups, such as children. To find out more, visit , or contact this professional directly

Wheelchair user access
Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a Counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the Counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Free parking

Online platforms



Donna Hay
Donna Hay