About me


MAY 2020


Before you visit, I will provide you with the details of the procedures in place for social distancing. Despite these safeguards, our counselling relationship will be the same and I am here to listen and be with you throughout.

Thank you for looking at my details. I value people and the opportunity to be with them as they negotiate difficult, stressful times. This may include feeling sad, suffering from anxiety, depression, relationship or family issues. We can approach these together to help you to feel stronger and more confident about facing and having to deal with them.

My way of being, with you - my client

We all know what it's like to NOT be listened to. This is especially upsetting when we are struggling emotionally and mentally. Times when we are trying to express ourselves and explain what's going on for us and how we feel but people, or a person, just don't seem to accept, acknowledge or understand what we are saying (or trying to say). It might be that you just can't talk to people around you but feel like you need to voice your frustrations, anger, upset or other things on your mind but without these causing problems for those close to you.

Having someone listen to you, really listen, because they have no agenda to push of their own, because they aren't judging you for being anything other than a human being, listening with a depth of consideration and understanding because they really want you to know that you and your feelings are very important.

My way of counselling is to be the person who provides all this for you, in a 'person centred' way.

I offer to you an ear, a caring, empathic voice, a safe and confidential place for you to unload, shed your fears, be silent if you wish, say the things you keep inside.

How does counselling help?

You may be thinking: what can this do to help? I believe it lets you have time to unravel your thoughts, gives you a person to walk alongside you, not dragging you at their pace but staying with you to make some sense of your feelings.

Above all, I will accept you for who you are with no judgements or opinions and believe in your ability to work out your own needs and how to achieve them.

This is how I 'do' counselling with you.

I know how daunting it can be to contact someone for the first time, so let me reassure you. Here's how we could start our contact,

- contact me on my mobile number, 07365 109383, by calling or texting.

- Alternatively, if you prefer to send me an email, please do and let me know if you'd like me to email you back or if you would like a call, just include your telephone number and what time/day is best to call you.

(I wouldn't call you first without sending you a text, if you give me a mobile number. Therefore, if you have an urgent need to speak, please feel free to ring me)

Training, qualifications & experience

  • Level 2 Counselling
  • Level 3 Counselling and Pyschology
  • Post Graduate Diploma in Counselling Psychology - Keele University
  • Post Qualifying Diploma in Counselling Children & Adolescents - Ironmill College
  • Reiki & Seichem Practioner Level 2

I am a registered member of the BACP (the British Association for Counselling and Psychotherapy), and as such, adhere to the Ethical Framework for the Counselling Professions. This includes the requirement to have regular supervision to ensure I work safely and ethically.

I work in private practice and in schools. I have extensive experience of working with young people aged 11 to 19. I know it is difficult to access timely services for young people, therefore, I work with this age group for a reduced session cost.

I am fully insured and enhanced DBS (Disclosure & Barring Service) checked to work with young people and vulnerable adults.

Member organisations


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Areas of counselling I deal with

Other areas of counselling I deal with

Reiki Therapy

Photos & videos


Concessions offered for

  • Students
  • Trainee counsellors

Additional information

The first step to engage with therapy and contact a counsellor can often be a big one and to help you make that step, I offer a 30 minute initial telephone session at no charge. This helps both of us to establish if we would like to work together and for you to share what brought you to contact me and for me to explain what you can expect from our sessions.

Sessions last for 1 hour

Individuals - £40.00 in person £25.00 by telephone

Young People (aged 11 to 19) still in Education - £25.00 for 1 hour

Couples - £55.00 (£75.00 for 1hr 30 mins)

Fees for students who are studying counselling - £25 for 1 hour

{Reiki therapy - If you would like to receive reiki therapy whilst coming for counselling appointments, please let me know and we can talk about how best to combine the two for a minimal additional charge}


Appointments available from 10am every day subject to sessions being available

Further information

I practice from my home, on a farm, which is a quiet, open, rural environment, away from the fast pace and noise of everyday people and life.

i am also able to help you by telephone counselling. Please let me know if you would prefer this method.

I have 3 border collies here on the farm. They love to be with people and are very gentle and friendly. However, if you do not want to meet them, they won't mind, and I will make sure they aren't around when you come along and that they don't disturb us.

If you would like to spend session time walking around the fields we have here, with or without the dogs, that would be lovely, just bring your wellies if it's wet!

I offer you the language of feeling, kindness, openness and self honesty and hope that you feel comfortable and able to share these also with me.

Thank you for reading this information about me and my counselling practice.


Type of session

In person

Types of client

Young people
Older adults

Key details

Wheelchair user access

Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

My counselling room is on the ground floor with ramp access and toilet facilities easily accessible by wheelchair or if using other aids.

Denise Souto

Denise Souto