Denise Souto, PGDip, MBACP (Registered)

Denise Souto, PGDip, MBACP (Registered)



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About me


Thank you for looking at my details. I value people and the opportunity to be with them as they negotiate difficult, stressful times. This may include feeling sad, suffering from anxiety, depression, relationship or family issues. We can approach these together to help you to feel stronger and more confident about facing and having to deal with them.

My way of being, with you - my client

We all know what it's like to NOT be listened to. This is especially upsetting when we are struggling emotionally and mentally. Times when we are trying to express ourselves and explain what's going on for us and how we feel but people, or a person, just don't seem to accept, acknowledge or understand what we are saying (or trying to say). It might be that you just can't talk to people around you but feel like you need to voice your frustrations, anger, upset or other things on your mind but without these causing problems for those close to you.

Having someone listen to you, really listen, because they have no agenda to push of their own, because they aren't judging you for being anything other than a human being, listening with a depth of consideration and understanding because they really want you to know that you and your feelings are very important.

My way of counselling is to be the person who provides all this for you, in a 'person centred' way.

I offer to you an ear, a caring, empathic voice, a safe and confidential place for you to unload, shed your fears, be silent if you wish, say the things you keep inside.

How does counselling help?

You may be thinking: what can this do to help? I believe it lets you have time to unravel your thoughts, gives you a person to walk alongside you, not dragging you at their pace but staying with you to make some sense of your feelings.

Above all, I will accept you for who you are with no judgements or opinions and believe in your ability to work out your own needs and how to achieve them.

This is how I 'do' counselling with you.

I know how daunting it can be to contact someone for the first time, so let me reassure you. Here's how we could start our contact,

- contact me on my mobile number, 07365 109383, by calling or texting.

- Alternatively, if you prefer to send me an email, please do and let me know if you'd like me to email you back or if you would like a call, just include your telephone number and what time/day is best to call you.

(I wouldn't call you first without sending you a text, if you give me a mobile number. Therefore, if you have an urgent need to speak, please feel free to ring me)

Training, qualifications & experience

  • Level 2 Counselling
  • Level 3 Counselling and Pyschology
  • Post Graduate Diploma in Counselling Psychology - Keele University
  • Post Qualifying Diploma in Counselling Children & Adolescents - Ironmill College
  • Reiki & Seichem Practioner Level 2

I am a registered member of the BACP (the British Association for Counselling and Psychotherapy), and as such, adhere to the Ethical Framework for the Counselling Professions. This includes the requirement to have regular supervision to ensure I work safely and ethically.

I work in private practice and in schools. I have extensive experience of working with young people aged 11 to 19. I know it is difficult to access timely services for young people, therefore, I work with this age group for a reduced session cost.

I am fully insured and enhanced DBS (Disclosure & Barring Service) checked to work with young people and vulnerable adults.

Member organisations


Accredited register membership

Other areas of counselling I deal with

Reiki Therapy

Photos & videos

  • Denise Souto, PGDip, MBACP (Registered) image 1
  • Denise Souto, PGDip, MBACP (Registered) image 2


The first step to engage with therapy and contact a counsellor can often be a big one and to help you make that step, I offer a 30 minute initial telephone session at no charge. This helps both of us to establish if we would like to work together and for you to share what brought you to contact me and for me to explain what you can expect from our sessions.

Sessions last for 1 hour

Individuals - £40.00

Young People (aged 11 to 19) still in Education - £25.00 for 1 hour

Couples - £55.00 (£75.00 for 1hr 30 mins)

Fees for students who are studying counselling - £25 for 1 hour

{Reiki therapy - If you would like to receive reiki therapy whilst coming for counselling appointments, please let me know and we can talk about how best to combine the two for a minimal additional charge}

Further information

I practice from my home, on a farm, which is a quiet, open, rural environment, away from the fast pace and noise of everyday people and life.

I have 3 border collies here on the farm. They love to be with people and are very gentle and friendly. However, if you do not want to meet them, they won't mind, and I will make sure they aren't around when you come along and that they don't disturb us.

If you would like to spend session time walking around the fields we have here, with or without the dogs, that would be lovely, just bring your wellies if it's wet!

I offer you the language of feeling, kindness, openness and self honesty and hope that you feel comfortable and able to share these also with me.

Thank you for reading this information about me and my counselling practice.

Maps & Directions

Newport, TF10

Type of session

Online counselling: No
Telephone counselling: Yes
Face to face counselling: Yes
Home visits: No

Practical details

Sign language: No
Other languages: None


Accessibility information
Wheelchair access: Yes

My counselling room is on the ground floor with ramp access and toilet facilities easily accessible by wheelchair or if using other aids.


Appointments available from 10am every day subject to sessions being available

Types of client

Young people
Older adults