Denise Hall (MBACP)

Denise Hall (MBACP)

Bourne House
Milbourne Street


01900 821924 / 07427656569

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Bourne House
Milbourne Street


01900 821924 / 07427656569

About me


My name is Denise and I am a professionally qualified and BACP registered Counsellor. I understand that it is not always easy to talk to family and friends about things that are bothering you and quite often, they may offer you advice, when all you really want is to feel heard and respected for who you are.

I am a person-centred counsellor and it is my strong belief that individuals are the best authority on what is right for them. Only you know how it feels to live in your world and to have experienced what you have.

I have a genuine desire to work with you and gain an understanding of your world through your eyes. As your counsellor, I will offer you a safe, supportive and confidential space, where you can explore your thought processes, reflect on your life experiences and begin to make some important connections. By gaining clarity on what has caused you to feel unsettled and anxious, may help you to make positive changes in your life.  Together we will explore your strengths, weaknesses and tap into inner resources and coping mechanisms to help you in the future.

I am happy to have a telephone conversation with you to answer any queries you may have and to help you decide on whether to work with me. After that, if you feel happy to continue, we can arrange a time and date for our first session together.

Training, qualifications & experience

I have trained as a Person-Centred Counsellor and I am a member of the British Association of Counselling and Psychotherapy (BACP). My qualifications are;

SEG Awards ABC Level 4 Diploma in Therapeutic Counselling

ABC Level 3 Certificate in Counselling Skills

Level 2 Introduction Course in Counselling Skills

I currently volunteer as a counsellor at the Freedom Project in West Cumbria, where I work with victims and survivors of domestic abuse. I have experience of counselling people suffering the effects of;

  • Domestic Abuse
  • Anxiety
  • Shame
  • Relationship Issues
  • Self-harm
  • Confidence/low self-esteem
  • Depression
  • Rape
  • Trauma
  • Suicidal thoughts
  • Low self-esteem
  • Eating Disorders
  • I have also undertaken training courses covering;
  • Safeguarding and Child Protection
  • Working with bereavement
  • Attachment theory
  • Addiction
  • Trauma
  • Child Sexual Exploitation & Domestic Abuse

As well as professional training, I also bring with me a wealth of life experience from single parenthood to bereavement issues and the many challenges that brought to me in my own life.

Member organisations


Accredited register membership


I charge £40 per 50 minute/hour session. But if you are struggling financially, or are on benefits I can offer a reduced fee.  We can discuss this when you contact me.

Further information

I am based at ‘Cumbria Therapies at Bourne House’. This is located on Milbourne Street, Carlisle CA2 5XF. There is some parking space on site, but it is also possible to park on the road adjacent to the building. There are transport links conveniently located nearby, including Carlisle train station. The building is discreet with toilets and refreshments on site and lifts on each floor.

I am also available to work in the Cockermouth area if this is more convenient for you.

Maps & Directions

Carlisle, CA2 5XF
Cockermouth, CA13

Type of session

Online counselling: No
Telephone counselling: Yes
Face to face counselling: Yes

Practical details

Sign language: No
Other languages: None


Wheelchair access: Yes

There is a lift at the Premises to all floors and a receptionist available to assist you with any queries you may have. There is parking available at the premises, subject to availability. There is also parking immediately adjacent to the building.


I usually work between 9am to 5pm, but I can be flexible if necessary in order to suit your requirements.

Types of client