Dawn Richards Verified Professional Verified Professional
Verified Professional

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Online Psychotherapist

About me

  • Are you fed up of never feeling good enough?
  • Do you struggle with anxiety, feeling totally overwhelmed or even numb at times?
  • Do you find it difficult to know what makes you happy anymore?
  • Do you even worry if you would ever find the relationship you desire? 
  • Or are concerned that life is passing you by and it is too late for happiness and security?

You may also believe on some level you have struggled with Family Issues for most of your life and believe that your difficult family could be at the root of your concerns. Maybe they are emotionally abusive, you suspect narcissism or they have had problems with alcohol or drugs either currently or in the past. 

There could be so many reasons why you struggle with your family. I can help you understand the clear link between why you are feeling that way and what you can do about it. You would also have the space where you would feel really listened to and understood. 

Most of all, you will learn to understand yourself more by identifying unhelpful patterns you could have developed over the years and are keeping you stuck where you are.

My sessions aren’t a one size fits all approach, but I do provide a structure to work towards that my clients generally find helpful. You can take from this the bits that you wish, depending on how many sessions you wish to have. 

I offer short-term counselling (approximately 8 sessions) where you will be able to work through a specific problem and longer-term psychotherapy where deeper issues can be explored. 

You could even be looking for therapy for personal development or because you have a general feeling of something being not quite right. 

Most of all, you would learn at least strategies you can use in your life that WILL lead to you feeling better and more content.

What happens in the first session?

I understand that taking the first steps for help could be daunting, but people would describe me as warm, friendly, and down-to-earth. The first session will be a start for us to get to know each other and for you to begin to understand how I work.

What can you do next?

In the meantime, feel free to take a look on my website www.freshspringstherapy.co.uk.   You can also subscribe to my newsletter on www.ultimatelyhealing.com where you will receive weekly guidance, coping skills, and support information.

If you are ready to take the next step and contact me please call me on 07748 297480 or send me an email

Training, qualifications & experience

I have been counselling since 2008. I have also worked for over ten years with various charitable organisations supporting people with addictions and mental health issues.

I have the following qualifications

  • NCFE Level 4 Diploma in Integrative Counselling (2008)
  • Post Graduate Certificate in Holistic and Integrative Psychotherapy (HIP) 2017)
  • Certificate in Counselling Skills (2006)
  • Certificate in Counselling Theory (2005)
  • BA (Hons) Business Studies

Further training includes

  • Advanced Clinical Weight Loss Practitioner - Professional Diploma (2018)
  • Open University courses in Child Development, Exploring Psychology, Cognitive Theory, Social Development,
  • Cognitive Behavioural Therapy
  • Emotional Freedom Technique
  • Meditation
  • Complex PTSD

Registered member of BACP with a Certificate of Proficiency

Member organisations


British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

British Association for Counselling & Psychotherapy

Other areas of counselling I deal with

I provide support with Work-Related Stress in particular, providing an EAP (Employees Assistance Program) for small, micro-businesses.

This is generally short-term work around 6 - 8 sessions

However, If you wish you believe you have some deeper issues that need some time working through, I also work longer timer.

  • Some of the deeper issues can include:
  • Low self-esteem
  • Family issues
  • Toxic Parents
  • Toxic Adult Children
  • Trauma
  • Emotional abuse
  • Alcoholism
  • Drug Addiction
  • Attachment Disorders
  • Relationship Issues
  • Complex Post Traumatic Stress Disorder
  • Narcissism
  • Codependency

Photos & videos


£50.00 per session
Free initial telephone session

Concessions offered for

  • OAPs

Health Insurance/EAP

  • Health Assured

Additional information

£45 for Individual Online Sessions

£55 for Couples Online sessions

Payment by BACS Transfer at least 24 hours before your is session required 

Please call or email me for more information.

When I work

Mon Tue Wed Thu Fri Sat Sun

Further information

Availability - Daytime and Evening sessions online counselling (Zoom)

I am fully insured and with an up-to-date DBS (Disclosure and Barring Service)

In compliance with the General Data Protection Regulation (GDPR) I will collect, use and store your personal data appropriately.  In essence, this means I will take the necessary appropriate steps to protect your personal data once it has been shared in counselling sessions.

Please feel free to email me for a full copy of my Privacy Notice.  Further information on GDPR can be sourced via the Information Commissioner’s Office at ico.org.uk/concerns/handling/

Sutton Coldfield, West Midlands, B72

Type of session


Types of client

Young people
Older adults
Employee Assistance Programme

Key details

DBS check

In England and Wales, the Disclosure and Barring Service (DBS, formerly known as CRB) carry out criminal records checks for individuals working with vulnerable groups, such as children. To find out more, visit gov.uk , or contact this professional directly