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About us

Due to the Covid 19 Virus our offices are now closed, however we are still taking bookings for telephone counselling sessions.

We are Counselling Issues Direct, a non for profit organisation that works closely with the local community. We provide confidential counselling in East London (Newham). We have been established since 2005 and provide counselling for many issues such as:

• Abuse
• Addiction
• Adoption issues
• Anxiety
• Alcohol related issues
• Bereavement/Loss
• Bullying
• Cancer
• Child related issues
• Debt
• Depression
• Disability
• Domestic Violence
• Eating Disorder
• Gender Dysphoria
• Goal Building
• Health Issues
• HIV/Aids
• Isolation
• Low Self-Confidence
• Low Self-Esteem
• Mental Health
• Relationship Issues
• Sadness
• Sexuality
• Stress
• Trauma
• Unresolved Issues
• Work related issues

Please contact us on 079399 73772 to arrange an assessment.

We are based at the Durning Hall Community Centre, Earlham Grove, Forest Gate, E7 9AB (Offices are closed due to the Covid 19 Virus). Please call to discuss a booking.

Training, qualifications & experience

We are BACP (British Association of Counselling and Psychotherapy) registered and follow BACP ethical practice and guidelines.

We have qualified, unqualified (Traineers) and also accredited counsellors who are in different stages of their careers. All counsellors receive supervision and are BACP registered.

Member organisations *


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

We have verified that at least one professional at this organisation is registered with the relevant professional body.

Other areas of counselling I deal with

Counselling, Counselling services, Counselling issues direct, therapy, mental health, issues, east london, newham, forest gate, stratford, manor park, east ham, ilford. Couples counselling, couples therapy, supervision.

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Concessions offered for

  • Keyworkers
  • Low income

Additional information

Each One to One session is £30, however this can be explored further depending on your financial situation.


We can be contacted between 9am to 5pm, however you can also leave a message and we will contact you.

Further information

All Counselling sessions are confidential. The services we provide include:

One to One Counselling

We offer a confidential One to One counselling session in our offices. However, due to the current Covid 19 Virus we are currently providing telephone counselling.

Couples Therapy

We offer a confidential Couples Therapy where both parties can attend together and discuss more about any issues, scenarios or struggles they may be facing in their relationship.


We also have a qualified Supervisor and can provide Supervision to Counsellors. Please contact us for further information.

Durning Hall Community Centre
Earlham Grove
Forest Gate
E7 9AB

Type of session

In person

Types of client

Young people
Older adults
Employee Assistance Programme

Key details

Wheelchair user access

Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

We are based in Newham (Forest Gate) at the Durning Hall Community Centre, Earlham Grove, Forest Gate, E7 9AB. (However, due to the Covid 19 Virus we are currently providing telephone counselling).

Additional languages

English, Hindi, Punjabi

Counselling Issues Direct

Counselling Issues Direct