Claire Clancey Verified Professional Verified Professional
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BSc (Hons) Dip Couns MBACP (registered)

About me

I am an experienced, qualified, registered and insured counsellor for online (including email) telephone and face to face in person counselling sessions. I offer individual or couples counselling. I work empathically and without judgments to create a safe therapeutic environment. I work with a wide area of experiences/difficulties including, but not limited too, trauma, suicide and suicidal ideation, anxiety, depression, self harm, relationship problems and recovery from domestic violence/abuse. My therapeutic approach encompasses appropriate psycho education if helpful, to promote the space for understanding your experiences on a psychological level. Whilst I do work shorter term with clients, I lean towards longer term  sessions in client work  to promote the space for deeper unconscious work to be tended to. This allows the space to strive towards alleviating present day struggles on a longer term basis. 

It can be a nerve wracking experience taking that first step into the counselling room and I strive to promote a calm, non judgmental, safe and peaceful environment for us to confidentially explore areas you may be struggling with.

I offer the initial telephone consultation (up to 20 minutes) at no charge which gives you the opportunity to connect with me, ask any questions you may have, find out more about the counselling process and gives us the opportunity to see if I am the right counsellor for you.

I am trained in five theoretical  counselling approaches which gives me the opportunity and skills to tailor your counselling sessions to your individual needs. This promotes space for you getting what you need out of your sessions.

Getting Started....

  • Sleaford Office - My office is located on Westgate, Sleaford. Free parking is available opposite the building for one hour. There are many alternative car parks close to the practice for a small charge. My counselling room is private and comfortable, offering you a calm and secure place to proceed with counselling. If you would like to book your initial free call please call or email me (please check your junk folder for responses) and we can arrange a mutually agreeable time. After you've spoken with me, if you feel you would like to proceed with counselling we can arrange your next appointment.

Online Counselling

Alongside in person counselling sessions I am also trained as an online counsellor (Certified Cyber Therapist) with 7 years experience of online work. I use a number of online secure platforms such as VSee or Zoom for online video sessions. Online counselling may suit people who are unable or uncomfortable to attend face to face sessions, due to reasons such as location, disability, time restrictions or transport problems.  It can also be used as an alternative if/when government restrictions instruct working from home. Telephone counselling is also available to people who do not feel comfortable using a computer. If you have any questions or require further information please do not hesitate to contact me.

  • Online, Email & Telephone Counselling - These sessions use online encrypted software such as Email, Instant Messaging and online video platforms for your sessions. You choose which online way suits you best. Your online security and confidentiality is paramount to me and due to this we only use encrypted platforms. If you'd like to book your initial free telephone consultation  please call or email me and we can arrange a day and time. In your initial call, you have the opportunity to meet me and decide if I am the right counsellor for you. After this, if you decide to proceed then we can arrange your next session. It is your choice how many sessions you would like and if you are unsure we can discuss this in your initial session.

I care very much about making therapy accessible to all. If you are unable to attend in person sessions due to disability I can offer you online or telephone counselling or can arrange home visits. Disability and chronic pain can be debilitating and isolating. If you’re unable to attend in person sessions due to disability or chronic pain but wish to access therapy please call me and we can explore appropriate suitable options for you.

Training, qualifications & experience

I completed my counselling training at the Metanoia Institute in London and have worked with clients for a number of years. I am committed to CPD (continual professional development) that is relevant to my work and have focused training and interest in psychological trauma work and recovery from abusive relationships. I am a registered member of the BACP, British Association of Counselling and Psychotherapy, adhering to this organisations code of conduct and ethical framework. Alongside my private practice I am an academic marker for the Metanoia Institute in London (Metanoia Institute is one of the United Kingdom’s leading providers of specialist higher education in the disciplines of psychotherapy and counselling). 


BSc (Hons) Reflective Therapeutic Practice (Middlesex University)
Diploma in Humanistic Counselling (Metanoia Institute)
Registered Member BACP

Certificate of Proficiency (BACP)

Certificate in Relationship Counselling (Couple and family counselling)
Solution Focused Brief Therapy (SFBT)
Certified Cyber Therapist (Online Training Institute)
CPCAB Counselling Theory
CPCAB Counelling Skills

Continual Professional Development Courses include, but are not limited to;

Suicide and Self Harm, Depression and Anxiety, Emotional Regulation, Stabilisation work in Complex Trauma Counselling, Treating Intrusive Thoughts and the Inner Critical Voice, Working with Dissociation and DID, Working with Dissociative Disorders in Clinical Practice, Trauma and the body work, Working with disassociation, Working with shame, and Working with Trauma in Trauma (Covid-19).

Member organisations


British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

British Association for Counselling & Psychotherapy

Other areas of counselling I deal with

I have received specific further training/qualifications to give me the specialised skills to work with couples face to face and to work online with couples and individuals. I am committed to continual professional development.


From £50.00 to £70.00
Free initial telephone session

Concessions offered for

  • Trainee counsellors

Health Insurance/EAP

  • WPA

Additional information

I offer a free initial session for all clients (or free initial emails)  to find out what has brought you to therapy and   for you to meet me and see how you feel about working with me.

  • Counselling sessions in my Sleaford office is £50 for individual counselling (50 minutes each session) and £70 for couples (1 hour 10 minutes each session)
  • Online counselling, telephone counselling or walk and talk therapy (eco therapy) for individuals are £50 a sessions (50 minutes)
  • Online couples Counselling is £70 per session (1 hour 10 minutes)
  • Email therapy available for £45 per email expect reply within 72 hours
  • In order to help make therapy accessible to all, low cost counselling is available within my private practice, with a student counsellor. If you'd like further details please enquirer

When I work

Mon Tue Wed Thu Fri Sat Sun

My practice is open day time hours Tuesday to Friday  with evening sessions available on Tuesday and Wednesday only.

Sleaford, Lincolnshire, NG34

Type of session

In person

Types of client

Older adults