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About me

Hello, and welcome to my page.  The first thing I feel is important to share with you is that I became a counsellor due to my experiences as a counselling client.  I experienced, first-hand, the transformational power that counselling can have: as a young woman with an utterly miserable eating disorder and in the depths of bereavement, I had felt there was nowhere to turn - and was carrying a lot of shame which, for a long time, made the pain feel impossible to share.  The prospect of opening up to someone when you have felt isolated in your struggles can seem daunting.  This is why it is so important to find an empathic, non-judgemental, confidential other, as I did, with whom you can feel safe and truly heard.  This is what I offer to you, as a baseline.

My approach rests on the conviction that the ability to heal and grow is within each one of us - we just need the right conditions to activate it.  By listening carefully and helping you to find your right words, noticing where you seem divided within yourself, and giving space to all of your inner 'parts', we start to bring what might be operating just out of your awareness to light, so that you move towards self-understanding and self-acceptance.   

From this process can come powerful things: I aim to help you move from a position of 'stuckness' to one where you can see your choices, are more confident of what is meaningful to you in your life, and what, if anything, you want to do about it.

If you would like to see if I am the right counsellor for you, contact me to book a free introductory in-person or Zoom session.  I will respond as soon as possible (and within 24 hours).  

Training, qualifications & experience

  • CPCAB Diploma Level 4 in Therapeutic Counselling
  • CPCAB Counselling Studies Certificate - Level 3
  • Placement with Somerset and Wessex Eating Disorders Association (SWEDA)
  • Post-qualification placement at Glastonbury Surgery, Counsellors' Collective South West.

I am a member of the British Association of Counselling and Psychotherapy (BACP) and am committed to their Ethical Framework. I have regular supervision, and engage in ongoing professional development to enhance the service I offer.  I am Polyvagal-informed and also a trauma-informed counsellor.

Priory to my counselling career I trained and volunteered in adult basic skills learning support.  I subsequently trained and volunteered with the Citizen's Advice Bureau.  

Member organisations


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Other areas of counselling I deal with

Areas I have helped people with include, but are not limited to: guilt, anger, bereavement, mild-to-moderate (GP-diagnosed) depression, generalised and social anxiety, abuse, identity, disordered eating, self-harming behaviours, loneliness, relationship difficulties, changes in life stage (e.g., job loss, children leaving home, loss of health or a relationship) and low self-worth.

Person-Centred therapy can help with a great range of issues because it looks to  unearth the beliefs that operate powerfully behind our psychological distress, of which we are usually unaware.  If we are not aware of them, we cannot integrate them into our person, and integration is key.  For more information on this approach, see: https://www.bacp.co.uk/about-therapy/types-of-therapy/person-centred-counselling/.

Therapies offered

Photos & videos


£35.00 per session
Free initial in-person or online session

Concessions offered for

  • Keyworkers
  • Low income
  • OAPs

Additional information

I offer a free introductory session in-person or via Zoom. 

Thereafter, my fee is £35.00 per one-hour session. 


Monday Tuesday Wednesday Thursday Friday Saturday Sunday

I run sessions between 9am and 5pm weekdays and 9am until 1pm Saturdays. 

Further information

In terms of Covid safety I have received both Covid vaccinations.  The room I use is spacious and I adhere to good practice as per Government guidelines and support  my clients to do this also.  For those who prefer it, I also offer counselling sessions by Zoom.

Bath Road

Type of session

In person

Types of client

Older adults

Key details

DBS check

In England and Wales, the Disclosure and Barring Service (DBS, formerly known as CRB) carry out criminal records checks for individuals working with vulnerable groups, such as children. To find out more, visit gov.uk , or contact this professional directly

Please do contact me if you have queries regarding accessibility to my ground-floor office.

Online platforms

Charmain Gilmour

Charmain Gilmour