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Caroline Riddell

Andover, Hampshire, SP11 0RN
01264 771543 01264 771543 07862 295891 07862 295891 Registered / Accredited

About me

WelcomeAs an Integrative Psychotherapist/Counsellor of 30 years standing my aim is to help you (individual or couple) resolve your issues as beneficially and harmoniously as possible.   Using a variety of therapies I help you interpret more clearly how our thoughts affect emotions, behaviours and health (mind over mood).
I incorporate the use of Counselling, Cognitive-Behavioural Therapy (CBT), Mindfulness, Solution-Focused-Brief-Therapy (SFBT), Hypnotherapy and Guided Imagery, Gestalt,  Neuro-Linguistic Programming (NLP) and Psychosomatic Therapy (for further information about these, scroll down to Qualifications).
Your Needs: You may come to see me individually, as a couple.  My aim is to help you, in a non-judgmental way, become more aware of and understand any attitudes and/or behaviours which have been holding you (or your relationship) back.   Such understandings open doors to new ways of being which benefit you individually and within relationships at home, at work  and socially. 
From the start of our therapeutic relationship I listen and, using my non-judgmental professional skills, repeat back to you how I hear you speak in order that you can reflect upon how your own thoughts and words sound and make you feel. The aim is that we work together to widen your perspective about your mental, physical and spiritual lifestyle at home, work and socially.   Depending upon what you want to resolve, our work may involve exploring your past as well as your present and future. People have described the ‘talking cure’ like taking a journey. Any journey has to begin with the first step. Therapy is a matter of personal choice. You choose the steps you wish to take.
It is you who decides to begin your journey of exploration and you also decide how long you want your journey to be.   Therefore, we work for as long as is necessary to achieve your aims and objectives. Everything we talk about is completely confidential. I abide by the ethical framework of the British Association for Counsellors and Psychotherapists through which I am accredited and insured.
I also supervise  experienced counsellors, psychotherapists and those working in caring professions.

Training, qualifications & experience

I am an Integrative Psychotherapist with over 30 years experience.
- I have several Integrative Diplomas and an Advanced Diploma in Psychotherapy.
- I have a First Class BSc Hons degree in Psychology
- I am an NLP Practitioner.
- I have a Diploma in Supervision
- I have a Certificate in Teachers Training Stage I from City & Guilds.
- I am a Life Coach
- I counsel Boarding School Survivors
I teach Mindfulness

I am frequently asked the following questions:

What is an Integrative Psychotherapist?
It means that I have trained in a number of therapeutic orientations and disciplines in order to offer a lot more choice in how to help you resolve your issues.    

What therapies do you practise?

Counselling: a reflective style of therapy which involves the counsellor having an open mind, listening to your history in a non-judgmental way and using skills to help you widen your perspective about yourself.

Cognitive-behavioural therapy (CBT) focuses upon your thoughts and how they influence your moods, emotions and behaviours.  Change your mind and you can change your mood for the better. Change your mood for the better and your ability to lead your life more positively and harmoniously occurs quite naturally, and your confidence within yourself about yourself grows stronger.

Solution-Focused Brief Therapy (SFBT)
focuses upon goal setting and how to achieve, in your own way, in small stages, a well formed outcome in order to resolve your problem. It is often used to help you overcome unwanted habits, fears, phobias, anxiety, stress and tension.

Gestalt is a humanistic, existential therapy which takes a holistic perspective. It follows a creative and experimental attitude to life and the process of therapy. It is especially valuable in helping you understand how to heal and complete any ‘unfinished business’ and unresolved issues in your life.

Relationship/Couples Therapy:  This is a specialisation aimed at teaching listening skills;  understanding how we interpret/misinterpret each other;  sexual/behavioural/linguistic issues;  coming back together or separation/divorce - with the latter in mind particular emphasis on how to care for the children (if any).

Hypnotherapy.  Hypnosis is a state of altered awareness that we allow ourselves to enter naturally many times every day. It is a relaxed, day-dream-like state somewhere between ‘consciousness’ and sleep, during which time our senses and concentration are heightened. Whilst we relax in a hypnotic state we can open our eyes, talk, move around, do anything we want. Using clinical hypnosis as a therapeutic tool allows us to focus on a problem and, using our heightened awareness, ‘look’ for our inner resources, abilities and capacities which are there, but may be ‘blocked’ by misunderstandings, anger, grief, trauma, etc.  These ‘blocks’ are set up by the mind which mistakenly believes they will help us survive. Unfortunately, these 'blocks' all too often hinder us in some way.

Neuro-Linguistic Programming (NLP) A practitioner of NLP uses techniques, interventions and tools that clarify how powerful and resourceful your mind is and helps you find ways to overcome the negatives.  Using NLP is the precursor to Life-Coaching. It is an optimistic, forward-thinking style of therapy that helps you achieve the most of your relationships, your career and your lifestyle.

Psychosomatic Therapy (PT) is mind over matter. Many medical conditions (e.g. Irritable Bowel Syndrome, migraine, psoriasis, hernias, heart conditions) are believed to be induced by stressful, worrying thoughts and the physical tension these create. PT helps you learn how to re-order your lifestyle to eliminate stress and achieve a balanced and happier way of being mentally and physically fit.

I practise Mindfulness and Acceptance and Commitment Therapy (ACT)

I counsel those who wish to re-examine their experience of BOARDING SCHOOL: the need to survive there and how, as adults, we may unwittingly still be driven by the pain inherited, and the price that may have been paid, because of the enforced separation from their families.

Are you a member of a professional body?

Yes, I am a Senior Member and Accredited Practitioner with the British Association for Counsellors and Psychotherapists  (MBACP Acc)
Being Accredited means that this highly regarded professional body has examined my qualities as a psychotherapist and accepted that I adhere to and practise strictly within its rigorous Code of Conduct and Ethical Framework. You can browse the Association's website at www.bacp.co.uk.

Essential parts of this Ethical Framework are:

  • that I keep everything you tell me completely confidential
  • that I am properly insured
  • that all my work is supervised by another therapist who is a qualified supervisor
  • that I keep abreast with new research, development and literature
  • that I upgrade my professional knowledge for a minimum of 40 hours every year.
  • Further Experience:     
    - Opening and managing an independent practice since 1984.
    - I worked for some years as Consultant CBT Psychotherapist at Wokingham Community     Hospital     

    - Working with Employee Assistance Programmes. (Behavioural Health, Motorola, Red Arc, Oakdale)
    - I work with children (from the age of ten), men, women and those from different cultural backgrounds to my own.
    - I have considerable experience with relationship, couples and sexual issues.
    I work with borderline personality disorders and all related pathologies.
    - I work with long or short term clients.
    - I create and give workshops in a variety of subjects, e.g. CBT/SFBT/stress/worry/anxiety management; anger/rage management; self-hypnosis.

Member organisations

Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Other areas of counselling I deal with

Further Areas of counselling I deal with:
Accident proneness                  Ageing Issues                  Agoraphobia
Asthma                                   Blushing                          Boarding School Issues
Claustrophobia                         Compulsions (Checking/Cleansing/Tidying)
Divorce/Separation                  Eating Issues                   Embarrassment
Examination Nerves                  Exhaustion                      Failure Syndrome
Fear of Failure                         Frustration                      Guilt/Shame
Habits                                      Hair pulling (trichotillomania)   OCD
Indecision/Procrastination          Inferiority                        Inhibitions
Insecurity                                 Insomnia                        Jealousy
Life Crises                                Maturation Issues            Memory
Nail Biting                                 Nervousness                    Nightmares
Over-eating                               Pain Control                     Panic Attacks
PMS                                          Public Speaking                Rejection
Shyness                                    Social Fears/Phobias        Sports Performance
Stage Fright                              Tension                            Terminal Illness
Worry                                       Weight Control

Therapies offered

  • Acceptance and commitment therapy (ACT)
  • Behavioural therapy
  • Cognitive and behavioural therapies
  • Cognitive behavioural therapy (CBT)
  • Cognitive therapy
  • Couples counselling
  • Existential therapy
  • Gestalt therapy
  • Group therapy
  • Humanistic therapies
  • Integrative
  • Interpersonal therapy
  • Mindfulness
  • Person-centred therapy
  • Psychoanalytical and psychodynamic
  • Psychodynamic therapy
  • Psychosexual therapy
  • Reality therapy
  • Solution focused brief therapy



- For individual therapy I charge £50 for every session which lasts for one hour including hellos and goodbyes.  (Session times range from 10am-6.30pm)

For couples therapy I charge £70 per session.

- I offer supervision for experienced psychotherapists, counsellors, key workers, welfare officers, health professionals, cancer-carers and anybody else in the caring profession.   My charge is £50 per hour.

Further information

For further information please give me a ring or email me.      Whilst I am working I rely on my Answering Machine to act as my helper, so please leave your name, telephone number  (slowly and clearly) and any message.       The machine records your message confidentially, others are unable to hear it.   I will return your call promptly and discreetly.

My work-place is in Penton Mewsey, SP11, a village which is a very short drive from the Charlton (hospital/station) area of Andover SP10;   there also is a bus service to the village.   Parking is free.

The consulting room is on ground level and easily accessible for those with walking disabilities.   If you need to use your wheelchair this is fine, but it will need to be one of the narrower, folding types of chair.

1 Garden Cottage
Newbury Lane
Penton Mewsey
SP11 0RN

Type of session

In person
Home visits

Practical details

Sign language Unspecified
Other languages None


Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Wheelchair user access

Counselling room on the ground floor allowing easy access for those with physical issues.


Mondays, Tuesdays (all day and evenings).

For the duration of the pandemic I am self-isolating, therefore offering sessions using Zoom.us, Skype, WhatsApp or telephone.

Types of client

Young people
Older adults


I'm a fully qualified supervisor with 20 years experience.   I supervise in the main well qualified therapists of all ages and disciplines. 

View supervision profile


Caroline Riddell

Caroline Riddell

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01264 771543 01264 771543


07862 295891 07862 295891
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