Caroline Marshall
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This professional is available for new clients.
This professional is available for new clients.
About me
In 1996, I became a volunteer for Victim Support to support victims of crime. I found helping vulnerable people very rewarding and it made me want to pursue it as a career.
I went on to offer my help to other volunteering agencies over the years, including:
- EMERGE (working with adult survivors of childhood abuse);
- The Dove Service (working with individuals struggling with bereavement, loss and long term illness)
- The Stafford and District Bereavement and Loss Support Service
- Staffordshire Women's Aid counselling women survivors of domestic violence.
I worked as a therapist for a Primary Care Service for 5 years. Referrals came from GP surgeries and the Community Mental Health Team for clients struggling with life generally impacting on mental health, including anxiety, low mood and depression.
I have worked in face to face private practice since 2016 and moved to online platform from 2020 working privately and for EAPs. I also volunteer at a local bereavement service as a counsellor and supervisor of students.
Areas of experience and competence:
Anxiety, stress, low mood, depression, physical/emotional/sexual abuse, bereavement, loss, long term illness, low self esteem, trauma, termination, miscarriage and relationship difficulties. My special interest is in bereavement and loss and knowing how to offer a space to those struggling to adapt in life after bad news hits or a loved one dies.
What can I offer you?
My aim is to offer you a space to work through any difficulties you are experiencing in life and to reduce any distress these may be causing you.
I offer a confidential, professional, safe and supportive space to those of you who wish to work through any problematic issues you may be experiencing.
I firmly believe that we all have the potential to change but we sometimes need a little help and guidance in knowing how to do this.
This first step takes courage and is the start of you trying to move forward with your life. Sometimes it is hard to do this on your own and that's where counselling can help make sense of your situation.
Location:
I work from my home location on-line
Training, qualifications & experience
Summary:
My experience is extensive in Bereavement and Loss and I am once again volunteering with the Stafford and District Bereavement and Loss and Support Service alongside my private practice clients.
My counselling education was carried out with Staffordshire University.
The MSc Psychotherapeutic Counselling is an integrative approach, based on Prochaska and Norcross' Transtheoretical Model of Change (TTM). This model explores the how, when and what to change.
I was able to study in-depth some of the most influential theories, in particular Humanistic, Psychodynamic and Cognitive Behavioural theories, although other approaches were covered such as systemic, solution focused, attachment and experiential etc.
Put simply, my counselling training, knowledge and experience has given me the necessary knowledge, insight and skills to know how to work with clients that present themselves for counselling.
I am also aware that certain clients might benefit from a different approach to my own and I would always endeavour to point clients in the appropriate direction for their needs .
I am passionate about the work I do and believe in clients having the potential to change, given the right environment to do this.
Qualifications:
MSc in Psychotherapeutic Counselling
Post Graduate Diploma in Counselling
Post Graduate Diploma in Cognitive Behavioural Therapy (CBT)
BSc Psychology/Literature Joint Hons 2:1
Professional Membership and Accreditation:
British Association of Counselling and Psychotherapy (BACP)
The British Association for Counselling and Psychotherapy (BACP) is a large organisation that many counsellors around the UK are registered with. BACP is an accrediting body that set certain standards and codes of ethics for counsellors and psychotherapists to adhere to.
I am professionally qualified, registered and accredited member of the British Association of Counselling and Psychotherapy (BACP).
I abide by the Code of Ethics set out by the BACP Ethical Framework for Good Practice in Counselling and Psychotherapy in my work with individuals.
BACP demand a commitment from its members to attend regular monthly Supervision as well as a commitment to Continued Professional Development (CPD). I have completed CPD over and above the requirements recommended by the BACP. This is essential to maintain good practice, update knowledge and develop further skills to increase competencies for working in this field with vulnerable people.
DBS Enhanced Check
Member organisations
school Registered / Accredited
Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.
BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred). Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA). Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision. Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training. All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.
Accredited register membership
The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).
This therapist has indicated that they belong to an Accredited Register.
Areas of counselling I deal with
Other areas of counselling I deal with
Continued Professional Development:
During each year I have completed a minimum of 30 hours CPD and these have covered many areas of special interest within the counselling field to build on the knowledge I already have.
Therapies offered
Fees
£55.00 per session
Concessions offered for
Additional information
Session Fee: £55.00 (50 minutes)
Extended Session: £80.00 (1 hour and 15 minutes)
I am happy to offer an initial 20 minute phone call, if you have any queries or concerns before making an appointment.
When I work
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Flexible hours
Weekdays: Tuesday to Friday
Twilight: Between 5.30 p.m. and 7.00 p.m.
I can be more flexible for a short term piece of work and consider alternatives outside of the above
Further information
FAQs
When people get in contact, they often ask:
Can you help me?
When we meet for the first time I will be interested in knowing why now, what you hope to achieve in therapy and how we might work together.
How do I contact you?
I prefer to speak to you to answer any questions you may have either over the phone or in person. If you do call me, please leave a message with your name and contact number and a convenient time to call you back. I will call you back as soon as I can.
I would aim to return your call the same day wherever possible.
When texting me, I would ask it is for the purpose of arranging/re-arranging appointments only.
Seeing someone about real vulnerable issues can be a scary thing to do, but I would encourage you to take the first step of making contact because that first step will mean that you are no longer facing this completely on your own.
What will the first session be like?
The first session together I would say is more about making you feel at ease and gathering information from you. It is my aim to understand what has brought you to therapy and what you would like to get out of it.
For example, it may be you just need someone to listen without judgement, or you might be looking for some guidance on how to make some positive changes to improve your well-being but are unsure how.
It is so important that you feel you can talk to me and feel comfortable with me. I believe the relationship to be key to psychological change and that this relationship has to feel right for both client and counsellor for any progress to be made in therapy.
By the end of the first session, it will be up to you if you want to schedule more sessions with me. We can tailor the sessions to suit your needs. For example, we can agree a set number of sessions if you prefer this, or we can book session by session as long as you feel you need the therapy and it is in your best interests.
At this stage and the first time we meet, will be an opportunity for me to answer any questions or allay any fears you may have about the therapy.
How many sessions will I need?
I offer short or long term sessions depending on what is best fit. When I am able to meet with you and assess your goals of therapy, it may become clearer how to answer this specifically, but difficult to put a number on it here. However, the sessions usually start off weekly, then move to fortnightly; some clients then choose to check in with me as and when they need the space to talk.
I offer sessions whilst they are of benefit and are in your best interests.
If you do not see your problem here it does not mean I won't be able to help you. Please call to discuss as it is very difficult to include everything counselling can cover.
If I can't help you I may be able to point you in the right direction in order that you get the support you need.
It is my job to have your best interests at heart at all times.
