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About me

Hello, my name is Caroline, welcome to my profile page. If you have any questions after reading the following information about how I work as a counsellor, please do not hesitate to contact me.

The room I work in is private and confidential and is within a secure building in a semi-rural location in Redcar. There is ample free parking (including disabled parking) and disabled access.

I can offer long and short term counselling sessions to adults and have experience of working with clients from the age of 18 years through to those in their latter years.

With the theory of Person-Centred Counselling underpinning my practice, I believe in the importance of the therapeutic relationship between the client and counsellor and therefore will work with you in a genuine, non-judgemental, empathic way at your pace and with whatever you are experiencing in life (please see below the issues I can work with). This helps to build a strong relationship where your thoughts, feelings and behaviours can be explored safely with confidence, and where you can gain a clearer understanding of what is going on for you and through this, make positive changes in your life. I passionately believe counselling can change lives and most importantly, facilitate self acceptance, which in turn helps to promote positive personal growth.

I like to work in an open, honest way and I encourage reflection at the end of each session. This helps me to ensure that we are working effectively for you as an individual, and allows me to adapt my approach to meet your individual needs and preferred way of working. I do this by drawing on my experience of other modalities such as Cognitive Behavioural Therapy (CBT), Psychodynamic  Counselling, Transactional Analysis (TA) and Compassion Focused Therapy.

As a counsellor I have extensive experience of working with males and females within specialist sexual/domestic violence agencies, and understand the impact of trauma (this includes childhood abuse) on the individual, their relationships and on their life in general. I also have experience of working with emotional wellbeing issues, including anxiety, depression and relationship issues.

As a registered member of the British Association for Counselling and Psychotherapy (BACP), I adhere to their ethical guidelines of good practice and undertake regular clinical supervision and continual professional development (CPD).

Training, qualifications & experience


  • BA (Hons) Therapeutic Counselling (First)
  • FdA Counselling (Distinction)
  • Level 3 Counselling Skills


  • ASIST (Applied Suicide Intervention Skills Training)
  • Transactional Analysis 1,2,3
  • Introduction to Gestalt 1,2,3
  • Mindfulness
  • Child Sexual Abuse
  • Living and Working with Dissociation
  • Trauma, Dissociation and Recovery
  • Dealing with distress: Working with Suicide and Self-Harm
  • Working with Relational Trauma
  • Trauma and the Body
  • BACP - Making Anger Your Friend


I have worked within specialist sexual/domestic violence agencies during training and since qualifying and I have also had experience working within an IAPT (Improving Access to Psychological Therapies) mental health service.

Member organisations


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Therapies offered

  • Cognitive behavioural therapy (CBT)
  • Compassion-Focused Therapy
  • Humanistic therapies
  • Integrative
  • Person-centred therapy
  • Solution focused brief therapy
  • Transactional analysis


Free initial telephone session

Concessions offered for

  • Trainee counsellors

EAP/Health Insurance Providers

  • HealthAssured

Additional information

  • Free telephone initial assessment prior to commencing counselling to ensure my service is appropriate for you and to gain some understanding of why you feel counselling may be helpful for you at this moment in time.
  • First session £30 (50 minutes)
  • Subsequent sessions £40 (50 minutes)

Contact details:

Phone: 07510934743 (if you leave a message or a text I will get back to you as soon as I can).


Monday Tuesday Wednesday Thursday Friday Saturday Sunday

I am available for appointments Monday and Tuesday 09:30 - 18:00 and Wednesdays 09:30 - 12:30.

Further information

A number of clients have said to me that they were sceptical at first about counselling, but would now recommend to others and have. Some clients feel initially as though what they are experiencing is not 'bad' enough for counselling, this is not the case. Whatever is preventing you from feeling 'okay' or is holding you back in life, is important to you and also to me as a counsellor.

Please contact me by phone or email (as above) with any queries you may have about counselling or how I work as a counsellor, or to arrange an initial assessment. Thank you.


Type of session

In person

Types of client

Older adults
Employee Assistance Programme

Key details

Wheelchair user access

Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Disabled parking

Caroline James BA (Hons), MBACP (Reg)

Caroline James BA (Hons), MBACP (Reg)