Carolina Sammartino Verified Professional Verified Professional
Verified Professional

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About me

Hello and welcome to my practice.

My name is Carolina Sammartino, and I am a qualified Transactional Analysis Psychotherapeutic Counsellor. I am an individual member of the British Association for Counselling and Psychotherapist (BACP Nr 00964564) and of the National Counselling Society (NCS20-01939).

My aim is to help you understand how you feel, think and behave; to help you recognise your pain, and see how past experiences affect you in the here and now. Every person is unique and so are their stories. Regardless of what you will bring in our sessions, my position is always to stay curious, empathic and respectful of any possibilities, background and life experience.

Maybe you feel stuck, like that there is no hope. Perhaps you feel alone, or maybe you are experiencing a life transition such as a divorce, redundancy, or bereavement that feels destabilising. By exploring your story, thoughts, feelings, wishes, fears, memories and dreams within the safety of the therapeutic relationship, I will support you in gaining personal awareness and insight. Ultimately this will help you to live a more fulfilling life and overcome life's obstacles.

Training, qualifications & experience

I trained at the Metanoia Institute, and my psychotherapeutic approach is Relational Transactional Analysis, an integrative approach that uses the counsellor-client relationship to understand psychological processes and relationship dynamics. This is an equal, non-judgemental relationship that supports and sustains healing from emotional pain

A bit about myself

I am an adopted Londoner, originally from Naples, a vibrant and cultural but very problematic city in the South of Italy. I have a very humble background, but I have always known that there is more to life than meets the eye, and I wanted to explore the world. For nearly a decade I travelled and lived in different countries (Italy, France, Spain, USA, Colombia, and of course, the UK!). When I came to London, I worked in the corporate environment and in management for 14 years. So I really do understand work-related stress issues, redundancy, career disillusionment, and life transitions, but I also know what it feels like to be an outsider, and to be searching for answers.

About my practice

I am an Individual member of the British Association for Counselling and Psychotherapy (BACP) and I am working towards full accreditation with the United Kingdom Council for Psychotherapy (UKCP). I am bilingual and offer therapy in English and Italian. I currently offer therapy online and in my private practice in West London. I also offer short-term psychotherapeutic counselling at the West London Counselling Centre in Hammersmith and long-term therapy with Community Activity Project Ealing (CAPE), where I work with people with severe and enduring mental illnesses.

My qualifications

I am fully qualified with a Diploma in Transactional Analysis Psychotherapeutic Counselling from the Metanoia Institute, an established school highly regarded for its commitment to thorough and rigorous training. I completed my Certificate in Humanistic Integrative Counselling in 2014 and I am currently working towards an MSc in Transactional Analysis Psychotherapy at the Metanoia Institute (validated by Middlesex University).

Member organisations


British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Photos & videos


£70.00 per session

Additional information

Individual sessions: 70 pounds

Couple sessions: 90 pounds

Further information

I truly care for all of my clients and work diligently to help find them the answers they seek.

Flat 60, Issigonis House, Cowley Road, London, W3 7UN

1A Belmont Road, Chiswick, London, W4 5UL

Type of session

In person

Types of client


Key details

Wheelchair user access

Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a Counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the Counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Additional languages

I am trilingual and provide therapy in English, Italian and Spanish