About me

Founded in 2011 by Annette Allen (MBACP), Confidential Counselling Services LTD offers a Holistic approach to Well-being.

Confidential Counselling Services offers one to one Counselling for adults (18 years and above),  Individual and Group Supervision, Management Supervision, Mediation and Critical Incident Stress Management (CISM). Centrally located in Chelmsford, CCS Can provide immediate intervention and direct referral to NHS Mental Health Services.

A former, Nurse and Midwife I have always been interested in healing, however it was when a close family member developed a life threatening Eating Disorder that I became more interested in psychological health and trained to become an Integrative Therapist.Using a client -centred approach, I can provide a safe, supportive comfortable and confidential space, drawing from a large  bag of psychological tools, training and experience which enables me to work intuitively and quickly with clients. I believe asking for help can be very daunting and that it takes a lot of courage to make the first step.

Often our childhood experiences help to form a pattern of thinking,feeling and behaving which is not helpful as we become adults and we can feel stuck and unsure of how to move forward with life.Counselling can help to increase self -awareness, self-understanding, facilitating empowerment and positive change. I trust you will know what you need to talk about.

I offer short and long term therapy for a variety of issues including Anxiety, Generalised Anxiety and Depression, Obsessive Compulsive Disorder (OCD), Physical, Emotional and Sexual abuse, Identity and Gender, Bereavement, Relationship difficulties, pregnancy related issues, including infertility, miscarriage, loss of baby and post-natal depression, low self -esteem, loss of confidence, Cancer, chronic conditions such as  Fibromyalgia and Disability.

A qualified Mediator I offer Mediation Facilitation to schools, Businesses and large Organisations.

I offer Critical Incident Stress Management (CISM), Schools and large Organisations.

A qualified Supervisor I offer monthly Supervision to student and qualified Counsellors, Managers Healthcare Professionals.

Training, qualifications & experience

Professional Memberships

I am a member of the British Association of Counselling and Psychotherapy (MBACP)

I adhere to the BACP Ethical Framework and Code of Conduct.

I have many years experience working as a Counsellor ( Advanced Diploma Level 5 Integrative Counselling 2011) for Charities such as West Essex MIND, West Essex Alcohol and Drugs Service, the NHS as a Counsellor for Depression (Licence in Counselling for Depression- Nottingham University 2016. I have trained with Emeritus Professor Julia Buckroyd  University of Hertfordshire (Licenced Practitioner in Emotional Eating).

Since 2017 I have managed a Counselling Service within a large organisation alongside my private practice. I also offer Telephone and Counselling via Zoom for Brainstrust.

I am a qualified  Mediator and have much experience in workplace Mediation (OCN London)

I am also an experienced Critical Incident Debrief facilitator.

Group Crisis Intervention(ISISF)

Certificate in Supervision (2016)

Adult Mental Health First Aider (2018)

Qualified in Rewind Trauma Therapy-International Association for Rewind Trauma Therapy (IARTT)

Reiki Level 1 an 11

Hypnosis in a Neurological and other Medical, Clinical Settings -British Society of Clinical and Academic Hypnosis CPD March 2019

Member organisations


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Other areas of counselling I deal with

Supervision available for student and qualified counsellors, Managers and Healthcare professionals.

Mediation Facilitation.

Critical Incident Stress Management (CISM)

Photos & videos


£50.00 per session

Additional information

Individuals -£50  per session per 50 Minutes.

Supervision £50

Reduced rates for students

Some reduced cost counselling sessions available (means tested) £35 per session

Mediation (POA)

Critical Incident Debriefing (POA)


Confidential Counselling Services Ltd is open Monday to Friday 9am to 6pm.

Further information

If you are interested in booking an initial 30 minute free telephone assessment, or if you would like more information please contact me directly by mobile :

Annette Allen - 07809610032


or visit my website (www.confidentialcounsellingservices.co.uk)

Confidential Counselling Services is DBS certified and I have full professional Indemnity Insurance.


Type of session

In person

Types of client

Older adults
Employee Assistance Programme

Key details

Wheelchair user access

Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Slopes for wheelchair access at entrance to building. Lift available to B2. Wheelchair access.

Additional languages



In person supervision
Online supervision
Telephone supervision

A qualified Integrative Supervisor, I offer one to one supervision for qualified therapists, student Counsellors.

View supervision profile

Annette Allen

Annette Allen