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Dr. Shelley Eisen MPhil (psych) MSc (psych)UKCP reg MBACP AFT COSRT accredited

Stepney Green E1 & Enfield EN2
Stepney Green E1 & Enfield EN2

About me

Hello and welcome

My name is Dr Shelley Eisen. I am a Psychotherapist and Counsellor with over 20 years experience of treating individuals, couples and families within my private practice and NHS clinics.

I work with both children and adults from across London, Hertfordshire and Essex. I have also have had referrals from Italy, France and Romania. For this work I find a translator. My practices are based in Stepney Green and Enfield where I have quiet and comfortable rooms.  Both locations have disabled access.

Each session lasts approximately 50 minutes.  The number of sessions required varies depending on the individual.  Some therapies are effective over shorter periods, such as CBT, which may be completed within a matter of weeks. Other treatment types such as psychotherapy may be completed over longer periods. 

Private referrals can be made by telephone or email please click here to contact me I also accept referrals from your GP / Consultant

Also, I am a trained and accredited Psychosexual Psychotherapist with some 20 years of practice. Psychosexual therapy has come a long way since I started my practice and therapy models in general continue to evolve Keeping up with all of the literature is an impossible task but I do try to keep up as much as possible!

I am provider for BUPA WPA PruHealth AVIVA Cigna Standard Life Benenden

Additionally I am a APIL Expert Witness (Tier 1) for legal cases having taken instruction from Simpson Miller, Barker Austin, IEQD and Fentons and can provide services as a Critical Incident Manager.

I worked for Stagecoach and Metroline buses from 2000 to 2013. I was employed as an occupational adviser, ensuring the rights and welfare of all who worked within these companies.

Training, qualifications & experience

I qualified in 1993 at The Whittington Hospital and The Royal London Hospital.

I hold the following accreditations

  • United Kingdom Council for Psychotherapy (UKCP)
  • British Association Behavioural and Cognitive Therapies (BABCP)
  • Society of Expert Witnesses (SEW)
  • Association of Personal Injury Lawyers (APIL)Tier 1
  • College of Relationship and sexual therapy (COSRT)
  • Fellow of the Royal Society of Medicine (FRSM)
  • BPS affiliate

I hold the following qualifications

  • DPhil: Counselling Research
  • MPhil: Post Traumatic Stress Disorder
  • MSc: Psychosexual Psychotherapy
  • Bachelor of Education
  • Post Graduate Diploma (distinction): Cognitive Behavioural Therapy (CBT)

Member organisations

Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.


UK Council for Psychotherapy

The UK Council for Psychotherapy (UKCP) is a leading professional body for the education, training and regulation of psychotherapists and psychotherapeutic counsellors. Its register is accredited by the government's Professional Standards Authority.

As part of its commitment to protect the public, it works to improve access to psychotherapy, to support and disseminate research, to improve standards and to respond effectively to complaints against its members.

UKCP standards cover the range of different psychotherapies. Registration is obtained by training or accrediting with one of its member organisations, or by holding a European Certificate in Psychotherapy. Accredited by the Professional Standards Authority.

Accredited register membership

UK Council for Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Other areas of counselling I deal with

In addition to the above I am a member of the Association of Family Therapy. This work involves trying to work out what is best for a parent/parents and their children. Sometimes this works, other times it doesn't but it is always worth a try to save a family from fracturing.

Also, I have experience working with those who are Transgender. I spent 10 years working in the NHS as Lead therapist in Sexual Health across 2 hospitals. I am well aware of the waiting length times in the Public Sector hence the need for the private sector. It's sad that these services are dwindling in the NHS but It is people like myself who are able to pick up, for example, those who do not want to wait for an appointment several months ahead.

For 12 years I worked in the fertility field as a counsellor interviewing those who wanted fertility treatment. Generally I was responsible for those I decided were not suitable for treatment and those who were suitable. It was an onerouse task and I admit that on occasion I have no doubt I came to the wrong decision. However, since I was part of an Ethics Comittee   I was able to look at people's experiences in a different way.

In addition, I worked on a Children's Cancer ward. It was a heartbreaking job but I hope those I looked after felt they had gained as much from me as I from them.

Therapies offered

  • Acceptance and commitment therapy (ACT)
  • Behavioural therapy
  • Cognitive and behavioural therapies
  • Cognitive behavioural therapy (CBT)
  • Cognitive therapy
  • Couples counselling
  • Family/systemic therapy
  • Humanistic therapies
  • Integrative
  • Mindfulness
  • Person-centred therapy
  • Psychoanalysis
  • Psychoanalytical and psychodynamic
  • Psychosexual therapy
  • Solution focused brief therapy


  • Individuals - £110
  • Couples - £130
  • Telephone - £80
  • Family £130
  • Children £100

Payment is expected on the day of the session. I am unable to accept debit cards or credit cards.

I accept private referrals - either by telephone or email.

I accept referrals from your GP or Consultant.

I am a Provider for the following health insurers:

  • BUPA
  • WPA
  • PruHealth
  • Cigna
  • Standard Life
  • Benenden

Further information

Life can be fine one minute and not the next; we never know when this might happen. Having someone to talk to, who is impartial and can see "the wood from the trees" is usually very helpful.

Families can be great listeners but , in my experience  working with couples and individuals, listening is different, we are objective.

In addition, I like to think that I am not seen as someone who sits on a pedestal; I am as human as everyone else. I have made mistakes in the past and, no doubt, will do so in the future.

If I have made someone smile in a session, it has been a good session.
I have experience seeing people with:

                                                  relationship issues                                                                                                                Couples issues
                                                   low self esteem/confidence
                                                   psychosexual problems
                                                  Transgender/Transexual                                                                                                          family issues               
                                                  work- related stress
                                                   Post traumatic stress disorder (PTSD)
                                                  Fitness to work

The London Independent Hospital
1 Beaumont Square
Stepney Green
E1 4NL

The Kings Oak Hospital
Chase Farm North Side
The Ridgeway

Type of session

In person
Home visits

Practical details

Sign language Unspecified
Other languages None


Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Wheelchair user access



Monday-Friday 8.15-12 London Independent E1 4NL  8.15-12.30 Kings Oak Hospital. Both venues have facilities for the disabled.

I am currently offering telephone work and face-time.

Types of client

Young people
Older adults
Dr. Shelley Eisen  MPhil (psych) MSc (psych)UKCP reg MBACP AFT COSRT accredited

Dr. Shelley Eisen MPhil (psych) MSc (psych)UKCP reg MBACP AFT COSRT accredited

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