Dr. Shelley Eisen MPhil (psych) MSc (psych)UKCP reg MBACP AFT COSRT accredited

The London Independent Hospital
1 Beaumont Square
Stepney Green
E1 4NL

The Kings Oak Hospital
Chase Farm North Side
The Ridgeway

07932 892330

Saved Save profile

About me

Hello and welcome

My name is Dr Shelley Eisen. I am a Psychotherapist and Counsellor with over 20 years experience of treating individuals, couples and families within my private practice and NHS clinics.

I work with both children and adults from across London, Hertfordshire and Essex. I have also have had referrals from Italy, France and Romania. For this work I find a translator. My practices are based in Stepney Green and Enfield where I have quiet and comfortable rooms.  Both locations have disabled access.

Each session lasts approximately 50 minutes.  The number of sessions required varies depending on the individual.  Some therapies are effective over shorter periods, such as CBT, which may be completed within a matter of weeks. Other treatment types such as psychotherapy may be completed over longer periods. 

Private referrals can be made by telephone or email please click here to contact me I also accept referrals from your GP / Consultant

Also, I am a trained and accredited Psychosexual Psychotherapist with some 20 years of practice. Psychosexual therapy has come a long way since I started my practice and therapy models in general continue to evolve Keeping up with all of the literature is an impossible task but I do try to keep up as much as possible!

I am provider for BUPA WPA PruHealth AVIVA Cigna Standard Life Benenden

Additionally I am a APIL Expert Witness (Tier 1) for legal cases having taken instruction from Simpson Miller, Barker Austin, IEQD and Fentons and can provide services as a Critical Incident Manager.

I worked for Stagecoach and Metroline buses from 2000 to 2013. I was employed as an occupational adviser, ensuring the rights and welfare of all who worked within these companies.

Training, qualifications & experience

I qualified in 1993 at The Whittington Hospital and The Royal London Hospital.

I hold the following accreditations

  • United Kingdom Council for Psychotherapy (UKCP)
  • British Association Behavioural and Cognitive Therapies (BABCP)
  • Society of Expert Witnesses (SEW)
  • Association of Personal Injury Lawyers (APIL)Tier 1
  • College of Relationship and sexual therapy (COSRT)
  • Fellow of the Royal Society of Medicine (FRSM)
  • BPS affiliate

I hold the following qualifications

  • DPhil: Counselling Research
  • MPhil: Post Traumatic Stress Disorder
  • MSc: Psychosexual Psychotherapy
  • Bachelor of Education
  • Post Graduate Diploma (distinction): Cognitive Behavioural Therapy (CBT)

Member organisations

Registered / Accredited


Accredited register membership

Other areas of counselling I deal with

In addition to the above I am a member of the Association of Family Therapy. This work involves trying to work out what is best for a parent/parents and their children. Sometimes this works, other times it doesn't but it is always worth a try to save a family from fracturing.

Also, I have experience working with those who are Transgender. I spent 10 years working in the NHS as Lead therapist in Sexual Health across 2 hospitals. I am well aware of the waiting length times in the Public Sector hence the need for the private sector. It's sad that these services are dwindling in the NHS but It is people like myself who are able to pick up, for example, those who do not want to wait for an appointment several months ahead.

For 12 years I worked in the fertility field as a counsellor interviewing those who wanted fertility treatment. Generally I was responsible for those I decided were not suitable for treatment and those who were suitable. It was an onerouse task and I admit thaton occasion I have no doubt I came to the wrong decision. However, since I was part of an Ethics Comittee   I was able to look at people's experiences in a different way.

In addition, I worked on a Children's Cancer ward. It was a heartbreaking job but I hope those I looked after felt they had gained as much from me as I from them.


  • Individuals - £110
  • Couples - £130
  • Telephone - £80
  • Family £130

Payment is expected on the day of the session. I am unable to accept debit cards or credit cards.

I accept private referrals - either by telephone or email.

I accept referrals from your GP or Consultant.

I am a Provider for the following health insurers:

  • BUPA
  • WPA
  • PruHealth
  • Cigna
  • Standard Life
  • Benenden

Further information

Life can be fine one minute and not the next; we never know when this might happen. Having someone to talk to, who is impartial and can see "the wood from the trees" is usually very helpful.

Families can be great listeners but , in my experience  working with couples and individuals, listening is different, we are objective.

In addition, I like to think that I am not seen as someone who sits on a pedestal; I am as human as everyone else. I have made mistakes in the past and, no doubt, will do so in the future.

If I have made someone smile in a session, it has been a good session.
I have experience seeing people with:

                                                  relationship issues                                                                                                          Couples issues
                                                   low self esteem/confidence
                                                   psychosexual problems
                                                  Transgender/Transexual                                                                                                family issues               
                                                   work- related stress
                                                   Post traumatic stress disorder (PTSD)
                                                  Fitness to work

Maps & Directions

Stepney Green, E1 4NL
Enfield, EN2 8SD

Type of session

Online counselling: Yes
Telephone counselling: Yes
Face to face counselling: Yes
Home visits: No

Practical details

Sign language: No
Other languages: None


Accessibility information
Wheelchair access: Yes



Monday-Friday 8.15-12 London Independent Hospital Monday to Sunday 8.15-12.30 Kings Oak Hospital. Both venues have facilities for the disabled.

Types of client

Young people
Older adults